Feedback that Sticks: The Art of Effectively Communicating Neuropsychological Assessment Results

I feel like a lot of the content is very obvious. The content is good for those completely new to this area of work. It gives good advice and examples. However, definitely not the best for someone who has more training or experience working with people. It’s still a good refresher and reminder though. Helps guide teaching with new learners.

Although it is written by and about neuropsychologists, this book belongs on the reading list of any professional or parent who finds themselves trying to understand the results of neuropsychological evaluations and what they mean for the day-to-day lives of their clients, their students, or their children.Giving good feedback in a way that is meaningful to patients is a talent and an art form. It's also hard work. Some doctors are doing it very well. Who are they, and what exactly are they saying to their patients?These are the central ideas and questions that Drs. Karen Postal and Kira Armstrong explore in their debut book, Feedback That Sticks: The Art of Effectively Communicating Neuropsychological Assessment Results (Oxford University, 2013)."We started with the premise that explaining complex neuropsychological assessment results to cognitively impaired patients and their families is a very difficult task; and that seasoned clinicians have created, stumbled upon, or inherited ways of explaining clinical phenomena and findings that engage patients in a way that can alter lives." (from the Prologue).This book is the result of the authors' interviews with over 85 of their colleagues, who happen to be some of the most respected neuropsychologists practicing in the field today, to identify the very best practices in conveying meaningful feedback to patients, feedback that can alter lives. Indeed, feedback that "sticks." Drs. Postal and Armstrong call these precious bits of wisdom, "pearls." I could not agree more!

This very well-organized and in-depth book provided me with some new ways to 'frame' results to families as well as validating the very same conversations I've had with families. That in itself, was so reassuring that I was using the same examples and framework that others have been using. And, I might add, these folks quoted in the book are members of the most-respected community and I have always valued their insights...having said that, I appreciated the confirmation that my feedback talks were 'spot-on'.Many, many thanks Karen and Kira, you also included other ways to conceptualize more challenging results.Kathy Workman, Ph.D., Developmental Neuropsychologist

This books help you learn how to talk to patients and provide them feedback in very meaningful ways. It isn't just one author writing their advice or options - it is a compilation of neuropsychologists advice about how to provide feedback. It's all examples of how they would approach giving feedback in a variety of situations. So helpful and just a fine book.

Honestly, I didn't read this book, but the way my professor spoke about it in class seemed to indicate that it was excellent and informative. She seemed to really enjoy it and think it was helpful. I kept it incase I want to read it in the future.

All too often there are profound disconnects between clinicians and consumers in terms of understanding and implementing the results of neuropsychological evaluations, particularly those involving parents, educators, and other non-medical audiences who work directly with children. Dr. Postal has distilled her own clinical experiences and those of her colleagues to assemble a an indispensable compendium of advice for professionals designed to close this communication gap. Feedback that Sticks: The Art of Effectively Communicating Neuropsychological Assessment Results

As an attorney who represents families with children with disabilities, I have found this book to be a valuable resource. The information about neuropsychological disorders and what the conditions may mean for the child in the context of his or her family, ability to make educational progress, peer relationships, etc., has helped me to better advocate for my clients.

Great book for trainees and experienced clinicians alike.