MFC-L2820DW XL Wireless Compact Monochrome All-in-One Laser Printer with Copy, Scan and Fax, Duplex, Black & White | Up to 4,200 Pages of Toner Included(1), Works with Alexa

After years of struggling with inkjets and wasting more ink than I actually used in printing, I finally gave up and bought a toner-based laserjet. Should have done that years ago, but they were so expensive and inkjets were so cheap. Live and learn. I downloaded the EzeSetup as recommended. The printer worked fine printing internal reports and copying, but wouldn't receive print jobs from the wired network, the wireless network, or the USB plugged directly between the printer and the PC. All print jobs showed being sent then changed to "error". Being one who likes to figure things out myself, I kept banging my head against the printer (didn't affect the printer but gave me a headache). Eventually, I saw a link on a Brother support page to a download of the full package for my printer, complete with all drivers, associated software, everything. After I downloaded and installed that package, the set up went flawlessly. Within a few minutes, I was printing and was very happy!! About my only complaint would be the sounds the printer makes to, I guess, let you know it's received your instructions and is processing them. It's easily turned off or turned down through the display screen, though, so it's easily fixed. The printer is quick, reasonably quiet, and turns out great black & white pages; crisp, clear, and easy to read.

The Brother MFC-L2820DW is a great all-in-one printer for black and white printing. It’s fast, easy to set up, and prints sharp documents. Scanning and copying work well too, and it connects to Wi-Fi without issues. If you just need a solid printer for everyday use at home or in a small office, this one works great. It arrived quickly and was packaged well.

Replaced my 19 year old MFC 7840W that served me so well for all those years with this unit. I thought it might be harder to set up than before based on some reviews but I thought it was super easy. I just plugged it in, selected my wifi/input the password, placed the toner cartridge and paper into the machine and it was ready to go. I also downloaded the Brother App just in case I wanted to scan something. I didn't sign up for the toner monitoring/replacement plan. I wouldn't have bought this unit if I had to use something like that like with some manufacturers. The printer shows up on my network fine. Prints look great and I just used the manual feed and that worked fine. There's videos online that show the whole setup process in the event you need it.

Nice printer! Especially at the price point I bought it for. Does everything I need, and prints beautifully. Only downside is that it’s a bit noisy, but for the savings and quality I’m good with it. Have used HP for many, many years, but their prices are climbing and they won’t let you use non-HP toner any longer. I refuse to pay $80 for a toner cartridge! Brother allows non-Brother toner cartridges and still works great.

great product works well

Several years ago I switched from Brother printers to Canon. This piece of junk reminds me why. When I needed to replace the Canon that had served me quite well for 6 yrs (prior Canon lasted 5), it was for cosmetic reasons; printer still worked. This time Canons with features I need were all too large and heavy. So I took a chance on Brother. How bad could it be, right? Answer: VERY bad. My main requirement for a printer, besides the obvious, is an ADF. Other lasers I saw with that feature were bulky and heavy. The Brother came and no wonder it was so light. It looked and felt like a toy. I'd say it performed like a toy, but it would have to improve to garner that much credit. First, who the #!%$&* thought it would be a good idea to design a printer that requires user to go in BACK of the printer to clear a paper jam?! Every office I've ever worked in, every home office I've ever had, printers are against a wall. I have yet to see one sitting in the middle of a room. For certain types of jams, I have to pull printer out about a foot or so, turn printer around, then clear the jam. WHY MUST I REPEATEDLY HAVE TO "RECOVER" WIRELESS CONNECTION? No such thing as a quick print job--at least not the first print job of the day. I never turn off the printer, but do turn off my PC every night. Next day, every day, I have to go into printer settings, choose "Recover WLAN," wait about 5-10 minutes for document to print. I've learned to fix breakfast while it warms up, wakes up, or whatever it's doing all that time. Those are the biggies. More minor annoyances: Screen doesn't stay lit. Very strange defaults, some of which I still don't know how to disable or change--assuming that's even possible. I've used printers for 25+ years. I've had Epson, HP, Canon; Canon being best, but all were ready to go once set up--and stayed ready till they gave out. My 1998 printers were better than this Brother. Okay, so will it print from my phone or tablet? Yes, both. But that doesn't make up for its many inadequacies. Scan? Yes. Adequate I suppose. Fax? I've had no reason to try that. Obviously, I DO NOT RECOMMEND this Brother printer.

My second Brother multifunction laser printer. First one lasted 11 years. The scanner finally developed a defect making it useless for quality scans. This one is improved. Wireless printing is nice, though mobile printing is kludgy. Fine with me, I never use it. Just wanted to try it out and won't be doing it again. Scanning is good. Printing is good. Slightly smaller than my previous model.

Brother makes the best multifunction copier fax scanner printer on the market. I used to use Lexmark, and NEC, but for the last 8 years I've used a Brother MFC L2700W and it had a problem with the fax function just recently. That's what caused me to have to buy this new Brother multifunction unit. This unit the l2820 functions very close to the other 2700. The improvement is certainly the LCD screen that shows a much clearer and informative user interface so that you can see what going on. The 2700 had a very dimly lit LED screen that was tiny. The setup is very easy with brother products. Setting up the wireless was just as easy as always and the connectivity for fax worked without any problem. I had to download newer software versions for the unit then what I had been using. We will see if the reliability of this unit matches or exceeds the previous brother all in one then I had within the next few years. I know that when it comes to the printer cartridge they are now shipping with a lower output 700 sheet toner cartridge which is a disappointment that for this level of price they can't even give you a 1200 sheet toner cartridge. Brother needs to do better in that regard.