Forever Litter Tray - New Improved Version of The, Precision Fit Reusable Replacement Tray for Petsafe ScoopFree Since 2006. Fits All PetSafe ScoopFree Machines. Made in America

Such a great way to make the automatic litter box more cost effective!

Nicely made tray. Could use the lip to separate the waste. The lid lip gets caught in the raking mechanism on occasion

UPDATE-after contacting customer service the problem was fully resolved. The tray now works with the Petsafe Pro Litterr Box! I cannot say enough good things about the person in customer service who helped me, he was fantastic and did not give up trying to help me fix the problem. The litter tray is very sturdy and easy to set up. If you have the Petsafe Scoopfree Pro Litter Box, make sure your reasons this. This tray WILL NOT WORK WITH THE PRO version. Customer service was great, quick to respond to my email. I was informed they have ordered a pro litterbox from Petsafe to figure out how to make this litter pan work with the system.

Does NOT work with Petsafe Scoopfree Litter box. I must return it.

I don't normally do reviews, but felt it was necessary this time. I purchased a new PetSafe Scoop Free Crystal Pro litter box. I prefer the non disposable tray due to cost and bought this one from Forever Tray because I liked the design better (the bar gets clipped instead of a magnet. Also, I feel the lip in the tray is a waste of space). Of course this and other non disposable trays say that they are compatible with PetSafe. They are, but not the newer Crystal Pro. I went to change the box from the disposable tray that was delivered with my new box to the ForeverTray. The machine wouldn't work. A little research and an email to ForeverTray explained the problem. Here was their quick response: In their efforts to eliminate any competition, Petsafe has incorporated an RFID sticker on their trays and a sensor on the Pro/Plus machines, so that if the machine doesn't sense the RFID it will alarm red and not function. Attached is an easy step by step guideline that will allow you to use the Forever Litter Tray (or any other tray of your choosing, for that matter). As you can see we not only take a great deal of pride in our product, but also strive to provide the best possible customer care -- so please let me know how this goes and if you have any questions or problems at all. We're here to help!! Basically you have to get the RFID sticker from a disposable litter tray and tape it on the ForeverTray. This was great but now the litter box won't reset when you change it. I contacted ForeverTray to see if they had another solution and unfortunately they didn't, but they did try. I finally contacted PetSafe and this is what happened: I finally reached out to PetSafe today. It was a very pleasant conversation. I told the service rep that while I love their product, I'm not happy about the non-disposable tray being so proprietary. I preferred a different manufacturer's tray mostly for the way the bar is attached (clips instead of a magnet). I also like that little lip in the tray being gone, but that isn't as big of a deal. The service rep at first asked if any of the items were returnable, she was going to do something about a new box. I didn't delve into that because I wasn't interested and it was past the return date (I guess it was good that I delayed getting this done). Anyways she is, (as a courtesy), sending me out their new stainless tray. The stainless tray has the required RFID sticker and should work. We continued to chat and I restated that while I love their product, this tray is not where they make their money and they should offer a solution. I even suggested sending me an RFID sticker to place on my new non disposable tray. Whether it goes any further than her is unknown, but I think this should solve my problem. I really don't like not being able to reset the # of times my cat uses the box. I know at about 30 uses I need to check and see how it's doing. Right now I'm using a sticky note every time I change it so I know what number I started on. This is what happens when companies make changes to a product that works for some, but not for all, and then make it proprietary. I will take the time to do a review on Amazon especially since you were invested in me getting a solution. So bottom line, love the Forever Tray, but depending on what you're looking for, it doesn't work properly on the new PetSafe litter boxes. Although I would buy it again. I love the clip instead of the magnets. Also their customer service was excellent!! Maybe with enough people calling PetSafe and complaining, they will make a workaround that is easier. I don't like it when a company is so proprietary like PetSafe, everyone is looking for something a little different and these trays are not where they are making their money so a workaround would be nice.