Rhino Rack Sunseeker 8'2" (2.5m) Awning for Cars Trucks SUVs Vans (32133)

This item endured some significant weather conditions, and I was satisfied with the quality of this product. I mounted this item to my Crosstrek, with an Oztent attached to the far side. It endured a rainstorm where I was unfortunately away from my setup. I returned to the awning full of 1-2 gallons of water, and it did not break! I was able to remove the water from it. Because the Crosstrek is short, I was not able to pitch the awning at the correct height for water to shed off. As I was concerned with more rain, with limited items at my disposal, I had an extra pole from my Oztent that I extended to push the top of the awning up. It was not a good pole, and very well could have punctured the awning material, but it did not! Very impressed with the quality of this product, my situation could have been a lot worse. I also credit this to my secure mount/anchoring to the ground.

Sunseeker was missing the mounting kit! Went to prod. support page of amazon and was told to call or email manufacturer for defects or missing parts! Called Rhino rack and was told to call amazon. They said amazon should handle my claim not them, because I bought the product from amazon! Rhino Rack has very poor quality control that ships items with missing parts and blames amazon for sending customers incomplete items! I have read reviews of Rhino Rack not shipping the mounting kit with the awning. You think amazon will be checking all boxes to check if items that they receive from manufacturers are complete and not missing any parts? I don't think so! This just shows that Rhino Rack does not stand behind their product and does not own to their mistake! I was already inconvenienced by not getting everything and they inconvenienced me further because I had to return the product to amazon ( they do not have the mounting kit and cannot send it to me) and wait for it to get to their warehouse so they can credit me! Hoping UPS delivers it and it gets there asap. If I can give a negative rating for Rhino Racks Customer service, I would do it! I could have just purchased bolts and nuts from another maker but don't wanna be stuck with a product that if I run into problems in the future won't get any support from the manufacturer! If they cannot just ship me the mounting kit to resolve my problem, how much more if something major happens within the warranty period! Will not be purchasing any of their products and will be telling all my friends about this negative and horrible experience with Rhino Rack!

This thing is AMAZING. I wanted something to be able to get out of the sun during breaks and after rides on bike trails. The Sunseeker is perfect for that. I ended up going full Rhino Rack...bars, legs, and the awning itself. It was all very easy to install. It’s EXTREMELY easy to get set up, even for just one person. It’s sturdy, and does a great job of keeping the sun out. I have zero complaints about this, and would happily get another one for the other side of my Jeep if I ever felt the need. Just a great product.

I have purchased two Rhino-Rack Sunseeker awnings for my off-road camping vehicles. They were easy to install using the existing racks on the vehicles. Setting up is fairly straightforward and can be done by one person, but easier with two. It provides good protection from the elements. It may not matter to most people, but I like the black poles.

Bought this awning to use on my trailer for camping trips. Install was simple and I was able to do it by myself. Setting it up at a campsite is relatively easy with two people, but can be tricky doing it solo. It does well to shade you from the sun and, as long as it's not windy, it'll keep you dry from rain and snow. If wind is blowing and it's raining, you're guaranteed to get wet. My two main frustrations are that the Velcro straps that attach the canopy to the crossbars are was too short. They should be at least another three inches long. It's difficult to securely and tightly fasten them at their current length. My other concern is that these types of awnings really need a strip of canopy for the backside of the mount. There's about a one foot gap between the top of the canopy to the top part of our trailer that easily let's in rain or snow. This defeats the purpose of staying dry. Other than that, this has been a great addition to our trailer.

As others have mentioned, mine did not come with any of the mounting hardware either. I was missing the brackets, nuts, bolts and guylines (but got the stakes for the guylines). Definitely recommend buying mounting hardware separately. Once I ordered all the hardware needed install.was very easy. I already have Rhino Rack vortex bars on my truck so the brackets easily slide in place. Setting it up is fairly straightforward and only takes a few minutes. And it quickly rolls back up for storage. I love the velcro tabs to help keep it in place while zipping the bag up.

Poor craftsmanship or quality control, I can't decide which. Issue number one: This will only slide onto one side of the awning. The sleeve where the pole slides through tapers on one side. Not sure if this is a design feature but in all the pictures I've seen it appears to be on both sides. If this is a design feature I don't quite understand it. Issue number two: The third time I used it the stitching that holds the guy line in place blew out. Issue number three: Customer service is non-existent. I filled out the warranty form, online, a week ago and have yet to receive a response. I never even received the confirmation email they said I would get when I submitted my claim. I emailed customer service directly and still no response.

I have had other awnings before. This one is the best for the price range. Good instructions too.

The awning is of great quality. As I expected it would be. Unfortunately one of the two awnings I ordered, arrived with damaged packaging. Seems as though this is a common problem during the shipping of this awning. The awning was missing the small box containing the mounting hardware. I immediately reached out to the seller - Hitchweb Canada. Provided them with their requested information. They promptly sent me a replacement awning as I sent back the awning missing the hardware. Excellent customer support! Highly recommend Hitchweb.

Très satisfaite de mon auvent ! Facile à monter avec des instructions claires. Attention : Pour un Dodge Grand Caravan , il faut cependant ajouter une extension sur les barres de toit originales sinon ça fonctionne pas !!!

I bought this awning brand new and because the hinges are plastic are very brittle, the hinge snapped on me. Please save yourself your time and money and do not buy this awning. On top of that, the seller was not willing to help with this issue at all and kept trying to stall so that the return window will close. Extremely shady seller.

The awning is 5/5 but my zipper is shot and very hard to open and close now. In their defense, I’ve abused it quite a bit with tree branches etc. the bag is also ripped in a couple spots but again, that’s mostly my fault.

excellent