West Bend Iced Coffee Maker or Iced Tea Maker Includes an Infusion Tube to Customize the Flavor with Permanent Filter, Features Auto Shut-Off, 2.75-Quart, Black

Great Ice tea maker for all year use and weather temperature.

So far so good it works as advertised. It's a great price for what it does. The glass picture seems very fragile and trying to be very careful with it. Seen a lot of reviews where they picture breaks.

Easier than the old Mr coffee tea brewer. Simpler and easier to clean.I use this daily for my Market Spice tea. Chugging the tea without sugar, sometimes I have to brew two or three times a day. I really like the glass pitcher. They need to offer additional pitchers at time of purchase.Well worth the money. No buyers remorse; would buy again in a heartbeat. Brand name so good for getting replacement parts.Highly recommended.PS. You don’t have to use the pitcher provided if you’re ham handed. You can brew into anything that fits under the spout. You have lines on the pitcher telling you how much water and how much ice to use. I just fill the tank to the overflow holes, use my metal Orca cup to scoop ice and slide it carefully down the side of the pitcher so nothing hits the glass. I shake the ice down so there’s a true measure. I use five level scoops of loose tea and brew. I sometimes add a cup of water to the tank after it finishes, fill my 32oz stainless “glass” with ice and re hit the brew button. The tea brews into my cup, a bit weaker than the original batch but still plenty cinnamon-ey. Gets me another quart of tasty hydration on top of the pitcherful.I don’t use it for iced coffee as I spent too many years having to dump tepid coffee from my cup at work and grew to dislike the taste.

First, I really like this iced tea maker. In general, it is a significant improvement over my prior Mr. Coffee iced tea maker. Plus, I love the fact it uses a glass pitcher not a plastic pitcher to avoid micro-plastics. However, the pitcher is also why it looses one star. The pitcher is VERY delicate. I cracked it while gently hand drying the pitcher. I did not hit anything; it was not thermal shock. The pitcher cracked while I was holding the handle and turning the pitcher while twisting a flour sack towel inside the pitcher. The torsion on the handle caused the pitcher to crack. The good news is that 1/2 gallon mason jars work as an adequate replacement for the pitcher.

I didn’t know I needed an iced tea maker until this magical machine walked into my life and brewed my heart cold. It’s stupidly easy to use, basically foolproof, and the tea tastes like it came straight from a fancy café, minus the upcharge for lemon. It brews fast enough to keep up with my thirst and the glass pitcher was a much better option than plastic. Honestly, if this thing ever breaks, I’m brewing a support group.

Easy to use. Makes great ice tea. The pitcher is glass so you have to be careful when putting in the ice. I cracked my pitcher and luckily I had a plastic one that I was able to use as a substitute. The bottom of the unit is not heated so it posed no problem.

This appears to be a generic version that many different brands put their label on, and the only difference is that this one is over $20 cheaper at the price it is currently selling (under $40). I'm two brews in and it has worked find to replace my old mr.coffee unit. Wanted to go with a glass pitcher because of the way the old plastic pitcher would stain, and was very difficult to clean out and remove the brown all over. The pitcher is extremely thin glass, and I am questioning how long it will last, but feel good that I spent less for the same unit and will look around for a replacement pitcher that fits. Someone mentioned a Costco pitcher being used, but I haven't looked yet. Plastic top is very thin too and as others have mentioned, warps over time.UPDATE 11-17-2023- Just like all the other interviews, the glass broke after about my 5th brewing. Literally tapped against the fridge shelf and shattered. When I say tap, think the gentle brush of a finger on a baby's cheek, normal containers would never break. I will seek out another pitcher that will work, someone else mentioned they bought one from Ikea that worked. Height should be the only real requirement

Rey pleased with this product. Great thing is you can use just about any pitcher you have on hand.