Brio 520 Series No Line Bottom-Loading Water-Cooler with Built-in 2 Stage Water-Filter

I like this product so much that I bought another one for a family member. The water dispensed tastes great hot, cold, or regular. Great for coffee in the morning or iced tea in the afternoon. The only negatives that I’ve been able to find are that the filters could be repositioned so there would be more room for the water jug in its base. You have to make sure that the water jug is inserted fully, so the door will close. Also, it does have a few rattles when the compressor is running for cold water, and when the water pump is refilling the reservoirs. This problem was corrected, simply by flexing some of the metal on the device to eliminate the rattles. Now it is as quiet as can be and works fantastic. Flush the unit thoroughly before first use. I use it every day and have never regretted buying it.

I waited about a month to review this. This unit replaced a similar one from a different manufacturer that lasted about 5 years. So far, I’m very happy overall. The cold water is cold, the hot is plenty hot enough for coffee, tea, etc. The unit filters out the chemical taste from our city water supply and is comparable to bottled water. The 5gal bottle from the last unit fit fine. This may not be the same for every 5gal jug as the filters take up a lot of space. The room temperature water is a bit cold. This is probably due to a lack of insulation between the two reservoirs. The minor negatives are the filters are a bit difficult to install and require a lot of torque. The LED light isn’t in a great position for filling large water bottles. The drip tray isn’t held in very securely and easily pulls out. I haven’t tried the recommended cleaning method yet but will update if I have any issues.

I purchased this August 3, 2025 and am already replacing it. It was fine the first 6 months. But replacing the filters and having to flush them out for several gallons was difficult and complicated to figure out. Not an easy task. I have already replaced the filters once. End of June an annoying red light started blinking constantly - not the one telling me the water is empty, but another red light. It was so distracting that I placed a black tape over it. It’s an indicator light that tells you to change the filters. It started blinking 3 months before the filter was scheduled to be replaced. the cooler stopped providing cold water. No hot water. I feel I’m being held hostage until I replace the filter it seems. A month ago it stopped cooling. I read to unplug it for 2 hours and plug it back in and that did the trick. Not any more. It has completely stopped cooling or heating. The filters are $98. I just received them and am able to still return the filters.

This Brio model CLNLPOU520SCF2 is perfect for me. I needed to better the provided water source in my Sussex Cty, DE development. Tasted and smelled like chlorine n metal. I wasn’t interested in paying for water 2x. This 2 filter system filters from a 5 gal bottle, I fill with my water tap. The chilled water is delicious and pours more volume than a refrigerator system. I have not turned on the heater since I will in the Fall n Winter months. Very pleased with this model. Running water thru the new filters was simple. Setup was easy too even thought that blue tube purpose was elusive until I saw the parts list. I haven’t tried the cleaning but as recommended on the next 5 gal bottle refill. Difficultly getting the correct model shipped. It required a return and then reordered and talking to a human at customer service, regarding the shipment. Success on 2nd shipment.

Nice water cooler with good features. Unfortunately it arrived with a broken piece and I’m still waiting for Brio to replace it