Aquaguard Aura 2X Aquasaver RO+UV+Copper | Needs No Service for 2 Years | Free Alkaline bottle worth ₹1500 | 60% Water Saving | Includes Mega Sediment filter | 7-Stage Purification | 7L storage

The product is good as the brand name is enough for anyone who comes across. The water quality is good after the 1st drainage. The installation is easier and feasible. The usage is too flexible for the 1st time users and moreover the quality is good

Product was good and installation took some time around a week and was installed perfectly

Here are somethings that stood out:1. Assurance of Aquaguard2. Prompt service n installation by aquaguard team on the day of delivery itself3. Quick water filling4. Taste adjustment5. Less water wastage

When I first purchased the Eureka Forbes Aquaguard Aura 2XLife, everything seemed promising — the product looked good, the purchase process was smooth, and installation was timely and hassle-free. Initially, I was happy with my decision.But my satisfaction ended with the first free service.Despite the product being under warranty, the after-sales support has been extremely disappointing. Eureka Forbes Limited appears highly unprofessional when it comes to service. Their customer care process is largely automated — I haven’t received any proper assistance from a live representative despite weeks of follow-ups.My Issues:The assigned service technician was unprofessional, appeared inadequately trained, and caused physical damage to my unit.He persistently asked for a satisfaction code and insisted on additional payment for a TDS adjuster — claiming it doesn’t come with the machine. This was shocking, as regulating TDS (Total Dissolved Solids) is a basic and essential function of any RO water purifier. If the device truly lacks a TDS controller, then it’s a serious design flaw or misrepresentation.I received repeated follow-up calls that felt pressurizing and uncomfortable, which I have documented.The unit is now physically damaged due to the technician’s mishandling.Despite multiple formal complaints and emails, I have only received generic responses, with no real resolution.My Takeaway:Eureka Forbes may have a strong brand name, but the service experience did not match the expectations. If you're looking for a brand that values customer satisfaction and honors its commitments, you may want to explore other options.My Recommendation:I do not recommend purchasing this product if long-term support and peace of mind are important to you. While the product might meet expectations initially, the lack of dependable after-sales service can be a major concern when issues arise.

Good looking product working well ... delivered in good condition and installation was very smooth...water quality also good

On eequirement of water purification at new place, I've done so much search and reference I selected this product. After 1 wk usage, I found the purifier satisfactory and serve the requirements

The product is good but the installation service from Eureka Forbes is very slow, it took 4-5 days for installating the Aquaguard from the day it was delivered, after complaining so many times to the customer care service. The functions and the purification quality is nice. It is a value for money product. The only thing is Eureka Forbes should improve their services. I would like to add that one can install a prefilter with the Aquaguard so that the purification quality will be good and it may not protect the filters inside the machine.

Must buy no waste of money. Water quality is very good.