Microsoft Surface Laptop (2024), Windows 11 Copilot+ PC, 13.8" Touchscreen Display, Snapdragon X Plus (10 core), 16GB RAM, 512GB SSD Storage, Black

Years ago, I had the original Surface Laptop, and I loved it. It remains one of my favorite laptops of all time. So before I purchased the Surface Laptop 7, I actually had a 14" 2021 Macbook Pro. It was honestly too much laptop for my needs, but the limited port selection on the Macbook Airs ruled them out for me. Of course, my Macbook Pro was better than the Surface Laptop 7 in many ways - the mini-LED screen is just about the best laptop display you can get, full-stop, whereas the Surface's display is good but not great. The speakers on the Macbook were amazing; the Surface's are quite good but can't compete in that regard. However, I don't regret my purchase for one second because the Surface Laptop 7 is really a Macbook Air competitor, and that is where it shines. I compared the Surface and Macbook Air 13" side by side and came away with the following conclusions: -Screen: I don't do any serious photo editing or graphic design. To me, the Surface screen is slightly better. It gets much brighter than the Air and colors seem more accurate. However, the Air has better black levels. The Surface is a touchscreen, but I never use it as I don't like fingerprints on my screens. However, if you want a touchscreen, the Surface is clearly the better option. The Surface also has a 120hz display, whereas the Air is stuck at 60hz. The difference in smoothness when scrolling or using trackpad gestures is very noticeable. The Surface's screen looks much smoother. -Speakers: I can't tell the difference between the two. The Surface's speakers are really good compared to other laptops in this class. The same is true of the Macbook Air. -Ports: I had hoped that by 2024, USB-A would be all but gone, but alas it is not. It was very annoying to have to carry around dongles to use USB-A devices on my Macbook Pro, and now I don't have to! The Air has only two USB-C ports, so clearly the Surface wins here. The Macbook Pro does have HDMI, which is nice, but I just bought a USB-C to HDMI cable that I carry around with me, so I don't need a dongle for that either. -Keyboard: I like that the Macbook Air has more than 3 levels of brightness control, but I slightly prefer the key feel on the Surface. - Trackpad: somehow, the Surface's trackpad is better. I am thrilled that Microsoft finally brought a haptic trackpad to the Surface lineup. It feels more delicate and the tactility is stronger. Macbook trackpads are still among the best in the business, but there is finally a Windows laptop that is comparable in this regard. -Login: hands down, Windows Hello is better than the fingerprint reader. It's so fast that my Surface often logs me that it feels like the laptop was left unlocked. The fingerprint scanner on Macbooks are very good, but they are not as fast, nor as convenient, as Windows Hello. My Macbook Pro could also unlock with my Apple Watch, but that almost always took longer than unlocking with my finger. -Build Quality: This has always been a strong point for Surface devices, and the Surface Laptop 7 doesn't disappoint. The laptop can be opened easily with one hand, and the fit and finish is flawless. The same is true of the Macbook Air. I can't say whether one is better than the other. The Surface is designed to be easier to service, however, and you can actually replace the SSD, which is very nice. Additionally, the black finish on my Surface is more resistant to showing fingerprints than the dark blue on the Macbook Airs, which is a fingerprint magnet. -Performance: After owning an Apple Silicon laptop, I could never go back to using an x86/x64 processor. I used Windows 11 for ARM on my Macbook for two years virtualized in Paralells, so I knew what I was getting into. All of the applications I need work beautifully on the Surface, and it is so darn fast. Of course, there are more powerful processors out there using traditional x64 architecture, but I have never used a Windows laptop that is just so snappy for every day tasks. Office apps open in 1-2 seconds. Firefox, Chrome, and Edge open in less than a second. Using gestures to swipe through apps is super snappy, and the high refresh rate screen makes transitions look so smooth. This is the kind of performance I came to except from my Apple Silicon Macbook, and it's wonderful to finally see Windows operating just as responsively. Overall, the Surface feels like an upgrade over my Macbook Pro, and I personally am fine with the tradeoffs that come with the thinner, smaller, and lighter Surface over the more powerful Macbook Pro. It is an utterly fantastic laptop that, in my opinion, is currently the best thin-and-light laptop in the world.

Needed a new laptop because my first‑generation Surface Laptop wasn’t compatible with Windows 11. I’ve had this one for over a year now, and it’s held up really well. The battery life is great, performance is solid, and the keyboard feels fantastic to use. I love the color and the overall design. It’s the perfect size and weight for everyday use.

Pros: Beautiful, sleek, and thin design Runs smoothly and looks great Good battery life (close to 4 hours) Runs Windows Perfect performance for daily tasks and administrative work Cons: Not suitable for heavy gaming Not designed for graphic design or other high-performance workloads Overall Consensus: This laptop is a great choice if you’re looking for something sleek, reliable, and efficient for everyday use. It handles daily tasks and administrative work with ease, and the battery life is solid at around four hours. While it’s not intended for heavy gaming or graphic-intensive work, it performs exactly as expected for its purpose. Overall, it’s a stylish and dependable Windows laptop for regular use.

An amazing laptop. I’ve been using it pretty consistently for the past week, and it’s super straightforward. Everything feels incredibly smooth. No lag or hesitation and you can run multiple functions at once. I’m using it to go back to school and it is the perfect size. The battery life is good as well. Used it for a full eight hour day off the charger and still had plenty of battery left. Great value for what you receive!

This is probably the worst laptop I've ever owned, and being someone who has spent nearly 25 years working in IT, believe me when I say I've owned LOTS of laptops. The good: this laptop is very lightweight, has all day battery and actually looks very nice. The bad: pretty much everything else. I purchased this Surface Laptop to replace my aging Surface Pro 4 and numerous times I've had to drag that one out because this steaming pile let me down. Example: the full size USB port lacks driver compatibility with a lot of devices. It all goes back to the processor architecture used in this device and the fact Microsoft was too lazy to do due diligence regarding hardware drivers. There are several threads on MSFT consumer support about this and the answer is they know about it but won't fix it. I've also run into issues with this laptop not resuming correctly from battery saving mode wherein it just won't work (apps won't open or close, it doesn't detect hardware changes like plugging/unplugging peripherals, etc). Again, I strongly suspect this is due to MSFT failing to do their due diligence when doing bug/product QA testing. TL;DR - if you're a basic user who doesn't want to connect anything (digital camera, printer, etc) to this laptop via USB, won't be using anything but basic applications (web browsing, email, etc) and don't need to pause/resume usage frequently, this is a nice laptop. If you actually want a fully functional device, save yourself the headache and go buy an Apple.

good product

I love the color, love sleek design and that it’s lightweight. The touchscreen feature is a plus. My main concern was safety because use this for my Real Estate business, being that I just got hacked on my old laptop, I am extremely happy with the security features on this laptop.

I like everything about the laptop. I love the sapphire color. The keyboard is comfortable. It has one USB-A port and two USB-C ports. I was able to get a flash drive that fits both types of ports. The laptop charges fast with its magnetic charging port. The screen size is almost 14 inches, which is great for such a small computer. The battery life is much better than any windows computer I have ever owned although when I work all day on it, I do eventually have to re-charge it. The only compatibility issue I've had is with my old laser jet printer. However, two months later, after trying to connect my printer again, I was successful in dong so. I even got it to print double-sided, so stick with it if you initially have printing problems. Don't give up. I had to change my mouse to a dark pointer, so I would not lose it on the screen, but that seems to have done the trick. I never hear the fan. The computer never gets warm (only the flash drive). The track pad is the best I've ever had on a Windows device. Everything is good. I don't use a lot of additional software programs, just Microsoft Office, so everything works fine. It is the computer I purchased in order to get my work done. I do a lot of online grading and Zoom classes.

I ordered this laptop for my daughter to use for school. The trackpad only worked intermittently so we had it replaced with a new device. We received a replacement laptop within 24 hours but the trackpad on the replacement laptop did not work at all. We ended up getting a refund and purchased a completely different brand of laptop. If you're considering purchasing this laptop I would advise you go look at something else and save yourself the headache.

Love this copilot laptop. Fast, and lovely color! One consideration is that certain older devices will not have compatible drivers for a copilot PC (even though they have Windows 11 drivers for non-Copilot PCs). My Canon wi-fi laser printer that is a few years old does not have compatible drivers for Copilot PCs.

The device is mostly good, my only complaint is about the keyboard layout. Microsoft decides to shift the keyboard LEFTWARDS somehow and it causes major pain on my left wrist to type is the correct posture because I have to turn my wrist to a more sharp angle to be able to reach the top keys while sitting to the center of the laptop. There's a reason that none of your competitors do this, and it's not that you are the only smart one in the room, Microsoft! I contacted them because there seems to be an issue with my touchpad, they agreed to do something on the beginning but started to while about "this device is purchased in the US and can only be covered by the US warranty". I don't even want to talk about Apple offering global warranty for all of their devices but how does a laptop bought from Amazon CANADA become American?! It's so blatant that they are just using a BS excuse to reject my warranty request. They don't even recognize my proof of purchase. It could be the worst CS I've ever experienced.