Condition: Brand new Mug Colour: Bright White and 100% Dishwasher & Microwave oven safe Quick Turn-Around time How to Purchase: Step 1: Please purchase and pay for order. Step 2: Please email us through contact seller with all required information (which text you want to print on the mug). Step 3: Then we will get it printed onto the mug ASAP. If you need proof (Preview of the print) then please let us know in your customisation email. (Otherwise we will print the mug directly without any intimation). Step 4: If sent proof please approve the proof or suggest changes, NO mug will be sent until proof is approved. Step 5: Once design is approved, your mug(s) will be produced and sent out via Royal Mail. Delivery: We will send our all items in royal mail or myHermes courier. Please allow 2 to 4 working days for delivery from the dispatch date( Not from order date) delivery may take few days extra in Peak periods like Christmas time We can't accept any inappropriate pictures, words and religious images and words to print on mug. Once the order approved/dispatched then we can't cancel the order due to custom made. We are here to help, please feel free to contact us with any questions. You may have before purchasing this item How Do I Send My Details / Picture? 1. Login to Amazon and find your recent orders. 2. Find the product and click Contact Seller. 3. Select Product Customisation from the drop down box. 4. Write any Info/Request & Attached your picture by clicking add attachment. (If you have picture). 5. Click Send E-mail / Send Message. 6. If you need any help. Please contact us without hesitate.
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