Aqara Smart Lock U200 (with Fingerprint), Matte Over Thread, Smart Door Lock with Apple Home Key and Rechargeable Battery, Supports Homekit, Google Home, Alexa-Black

The product is fine on its own and has good quality. The software component, however, is the main source of worry. I have spent four hours on the internet and in forums trying to get this to work with Apple HomeKit, but it doesn't. Instead, you must install the Aqara app, get all the features, and then hope that it works at all. I purchased this to replace my Nuki smart lock, but in the end, I installed Nuki again.

I want to claim my warranty please let me know how as the product is malfunctioning

Easy to install, but that’s where the positives end. HomeKit setup took hours of trial and error. A few months in, it stopped working due to firmware bugs. Aqara sent a beta fix — temporary relief. Now, 9 months later, it’s completely dead. Aqara’s response? “Contact the seller.” No real support, no ownership. For a smart lock, reliability and manufacturer support are non-negotiable. Sadly, the U200 fails at both.

Firstly HUB Requires!!!!! Only Bluetooth usage just so annoying. Connecting to Bluetooth method press the keypad any bottom what is located outside the door panel. Auto lock settings. Press the keypad, connecting Bluetooth and then setting available. Fitted the keypad and smart lock takes 5 minutes work for UK doors ( note!) lifting door handle required by human for operation the lock. Adding users finger print on the Aqara app easy and straightforward, works accurately and fast. Setting up the lock for smart home takes 2 days for me. QR code should work easy but it’s not! I thought it’s connected to the system but it’s not. So much additional settings must be done before the lock would be online. I’m using the lock with Aqara hub M2 connect the hub with wire to eero6 router making sure the connection is existing all the time to the lock. Ecosystems what I’m using with are Apple home, this was the easiest one I would say although the matter was trick me few times and needed to reset the lock several times. Alexa+ now this is the real challenge for setup but possible. Lock now works remotely, smart home integration not easy but ones is set up works shamelessly. Driving home, parking on the driveway saying to Siri I’m home, Siri opening the door while I’m get out from the car. Morning time going to work just saying Alexa open tue door lock, Alexa asking the access code ( can be avoided the access code with Alexa) and open the door. Driving to work asking Siri through CarPlay what is the front door lock status? Siri respond door lock. So yes once the lock set up properly will work shamelessly. Strong and good lock. Bit bulky inside the door but can be used to.

Erg fijne smartlock. Makkelijk en in eerste instantie geen hub nodig. Wil je wel de deur op afstand gaan bedienen heb je een matter hub nodig. De Aqara hub M3 zal de voorkeur hebben volgens Aqara zelf. Welke andere hub weet ik zo niet. Het slot heeft helaas nog geen optie om in een staan van zeg 5 meter de deur zelf te ontgrendelen door detectie van de telefoon. Mocht je een Apple hebben is er wel veel mogelijk door Apple home. Ik als android gebruiker kan hier niet veel over zeggen. Vingerafdruk werkt 9 van de 10 keer zonder probleem en pincode altijd tot zo ver. Vergeet echter niet een noodbediengs cilinder aan te schaffen als je deze niet hebt. Dit houd in dat als er een sleutel aan de binnenkant zit je de cilinder nog kan gebruiken met een sleutel van de andere zijde. YALE heeft hier niet al te dure van en werken perfect. Al met al fijn slot en veel mogelijkheden. Vandaar 5 sterren.

Ottima serratura, precisa, con features molto comode e secondo me esteticamente la più bella tra quelle disponibili sul mercato. Compatibilità con homekeys al top; sblocco da watch o iphone rapido e perfetto. Unica pecca la mancanza della lingua italiana nell’app nativa aqara e le istruzioni di installazione/configurazione molto poco chiare. Sormontata questa piccola difficoltà iniziale, sono soddisfattissimo dell’acquisto e lo consiglio in particolar modo a chi, come me, ha un ecosistema apple e vuole una serratura perfettamente integrata con homekit.

I used to be an Auguest user. I was debating between Aqara U200 and Schlage Encode. I endded up buying U200. The main function I wanted was Apple home key. However, I found the finger print function on U200 is way more convinenent, and I ended solely using it. It also has so many other good figures beyond my original expedition, such as auto lock once door close, kids friendly auto open/close with helped power. This is a huge upgrade to me and my family and a total 5***** start product! --- The only one thing to note is, you may need do an upgrade and reset before connecting to Apple Home if you happens to get stuck in the first path. After that no any issue.

Stopped working after 4 months, can get anyone to help with the warranty for replacement.