Antarctic Star Nugget Ice Makers Countertop, Pebble Ice Machine with Chewable Pellet Ice, 34Lbs/24H, Self-Cleaning, Sonic Ice, One-Click Operation, for Kitchen,Office Stainless Steel Black

Great appliance! A little noisy for my small studio, but I have learned to tune it out (most of the time). It is not refrigerated, so the ice does slowly melt in the bin, but it is constantly making new ice. In fact, it makes it surprisingly fast. I find myself refilling it a lot, not because the reservoir is particularly small, but because it's so convenient to grab ice for everything. As for ease of cleaning, it was a little bit confusing the first time I did it, but customer service walked me through the steps and then it was back up and running just fine. As for looks I think it is pretty compact considering, and I think the build feels like it was made with quality materials. Overall, it is a workhorse in my kitchen, and I think for the convenience it's fantastic. I would buy it again, no questions asked!!

This review is more about the company Atlantic Star than the product itself. First the product. It has a nice compact design and makes ice quickly. The nugget ice is great and easy to chew, if that is what you are looking for. Drawback, it dumps ice into the bin right in front of the bin full sensor, so the unit shuts off with the bin about 3/4 full. I bought mine at the end of Feb 2025 and it stopped working in early Oct 2025. After some digging on the manufacturer's website I found the 1 year warranty. The warranty is not printed in the product paperwork. Since I am well within the one year, I contact the company for a replacement. I get a reply via text asking for details and copies of the receipt. They then requested a video showing the product not working and how it was plugged in and various other details. I sent the requested video and after a week I reached out and they said they couldn't open the video, so I made another shorter on and sent that. By now it was late October. I never heard from them again. phone calls, texts and emails all go unanswered. So I contact Amazon, first call I am told "don't worry. we will contact the manufacture on your behalf and get back to you". Three weeks, no response from Amazon. I call today and am told, there are no notes entered from my previous call, just a record that I called and that there is nothing that Amazon will do. There are plenty of good ice makers out there I would just be VERY careful about buying one from Atlantic Star and also know that if something does happen, Amazon will NOT help if one of their sellers acts disreputably. I hope this helps someone.

I love the pebble ice maker. I actually bought 2 of them. I keep one on my deck in the summertime and I have one in my kitchen. The pebble ice in my opinion is so much better than the large chunky ice cubes that come from ice cube trays. I like not having ice cube trays taking up space in my freezer. I recommend using the gallon of drinking water you get at the grocery store, to fill. I have well water and used that a couple of times and the minerals and rust particles clogged it up. A good cleaning with vinegar took care of the problem. I contacted customer service and sent them a video of the sound it was making they responded immediately and advised to clean in vinegar. Worked like a charm. It’s does make a sound when running, but it is not too loud. The machine will automatically shut off if the ice begins to back up. As the ice melts it will remake on its own. I also fill a few freezer bags with extra ice to keep in the freezer. I highly recommend this product.

tHIS PRODUCT WORKED WELL FOR A WHILE, BUT DID QUIT WORKING ABOUT 1 MONTH AGO.DESPITE DOING EVERYTHING IN THE PRODUCT BOOK THE PROBLEM HAS NOT BEEN RESOLVED. WE HAVE LEFT CALLS WITH THE COMPANY AND HAVE NEVER HAD A CALL BACK. WILL CONT TO TRY TO COMMUNICATE WITH COMPANY BUT WOULD NOT ADVISE PURCHASE.

This is the first ice making machine I’ve ever owned, the ice maker on our refrigerater went out and I got tired of making ice, I run it usually every other day, I did try making two rounds of ice in one day and it made a squealing sound, I think it may have gotten too hot, the next time I used it there was no sound. It’s fairly quiet, not any louder than a microwave. Ice tastes good, I do use filtered water from both the faucet and then a filtered water pitcher. We have fairly hard water so I do descale it more frequently to extend the life of it. I would recommend it if you don’t need a lot of ice, for one or two people max. I’ve not tried running it more than once to know whether or not it made that noise again. I generally stick to every other day, summer coming it might end up every day. For my needs it’s been a good machine.

Good ice maker at first, the spinner froze up a couple times had to thaw it out. 10 months in and its making a really loud noise and the ice that did come out of it before the noise was like slushy ice. Like I said previously was good, now it don't work. Where the fan is on the side,it looks rusted... it's been airing on my counter and should not have been riding already. Leakage can be a issue if you over fill it.. ice was small like sonic ice at first, so chewable,yes. The weight was bulky and slightly heavy, nothing to extreme.. overall I would not recommend for long term.. short term definitely, got us through summer.

Worked great from August 2025 to January 2026. It was a little loud when the motor kicked in. All of a sudden it started making this screaching noise and stopped producing ice. I expected it to last longer than 6 months. Guess I'll try a different brand.

UPDATE! Finally someone reached back out to me and said they would send me a new one. Well it got lost in transit and I didn’t receive it and they turned around and basically said oh well. Then tried offering me a discounted refund because they REFUSE to honor their warranty. Go through another company for an I’ve maker because this one is a headache to deal with. Not only do they cost a lot of money they don’t honor their warranty. I am going to be posting about this on social media and I’m going to be contacting Amazon to let them know about this seller. DONT LET THEM TAKE ADVANTAGE OF YOU! I purchased this and I absolutely loved it. Never had any issues. I’ve had this for 6 months. Well before I went to descale it working fine. NOW the indicator light is on but magically does work.(it’s super easy to use.All the numbers for this company do not work. (It has a 1 year manufacture warranty but you can’t get it because there numbers to NOT work. I am EXTREMELY disappointed. It cost too much for it to stop working out of no where! The life span is trash for how much it cost! Had this not have this issue I would have gave it 5 stars. I’m super disappointed. Save your money and go purchase from another company