Bissell CrossWave OmniForce Edge Cordless Multi-Surface Hard Floor Cleaner Wet Dry Vacuum with Zero-Gap Edge Technology, 3930F

Edit: two week update. my apartment is much cleaner, it's so much easier to use this than a plug in vacuum and a mop, and then you realize how gross old mops really are. apartment overall is cleaner bc the floors are. original: I have a cat, he doesn't mind this vacuum and hated my other one. I have a thick carpet and this is able to vacuum and steam it. so my cat doesn't hate this vacuum, he just watches it. This is my first cordless vacuum, and my apartment has a lot of corners, so that's also really fantastic, I don't think I'd get a wired vacuum again. it got all the kitty litter off the floor, all the dust out, picked up more than my old plug in vacuum, the apartment smells great. I realized how gross old fashion mops were when I used this, bc I vacuumed and mopped my floor, but you're taking a dirty thing, even if you wash it, and putting it in yucky water, steam sanitizes and takes care of pet allergens so it's great if you have friends with pet allergies. it also cleaned some cat vomit off my white carpet, so it paid for itself on day 1, 6 out of 5 stars. I can't recommend it enough. The battery life is 30 minutes, this is the only drawback, but that's bc I bought the one for a thick rug, if you have a thick rug you need this... but it's so easy to setup, pick it up and go, I find myself just keeping the place a lot cleaner. I have used a less powerful shark one, I got this one on sale for the same price, this got up more, it's meant for pets, so there is a pet cleaning solution. I think this is why the battery life is shorter, but I don't need a corded vacuum or a mop anymore, so overall I'll have less stuff, and the place is cleaner and has less allergens.

I am in love!!! This is the most amazing floor cleaner I have ever owned and I hate to mop. My floor is never completely clean and I have a lot of floor. I ordered another brand and sent it back and thought I'd try one more time. I got this Bissell CrossWave OmniForce and can't get over how well and how easy it works. First of all, it charges on a stand so no cord. The charge lasts a long time. I cleaned my entire floor and only used about 40% of the charge time. I am not a technology person so the digital stuff scares me but this machine is so easy to use. First I vacuumed to dry surface. I dumped the container. Then added solution(included) and water to water basin. I push one button which releases water as you go over the surface. I did about a 5x6 area then pushed another button which switched to all dry so it sopped up the water and cleaned the floor. Then I moved back and repeated the process. I'm telling you, my floor has never been this clean. The dirty water in the dirty water tank was proof of what it got up. My floors were dry when I finished mopping an area (good for laminate) and at the end of the entire job, the mop head was almost dry. I dumped and rinsed the dirty tank, washed the mop head and set it out to dry then tested my floor for dirt. I got a clean white towel, wiped it across the floor, then wet the towel and did the same thing. No dirt showed on the towel!!!! Amazing!!! No more dirty socks!!! I am sooo excited!!

This machine cleans really well, when it works. After about 6 weeks I got an error code indicating that the clean water canister was empty. It wasn't. Because of the error code, the machine would stop dispensing water, leaving it a simple vacuum. I called Bissell support and they put me on a video chat to confirm the error code and the full water canister. Acknowledging the machine was broken, they sent me a shipping label and said they would send a replacement when they received mine. Of course, I didn't have the original box and this thing is pretty big so shipping it back was kind of a pain, but OK. I received the new machine a few weeks ago and this time I was smart enough to keep the box. Sure enough, a few days ago -- after using the machine 4 or 5 times -- same error code. I just got off the phone with the company (this time the service agent didn't "have access" to the video chat program so I had to email photos) and I'm waiting for another shipping label to send it back. Clearly they have a QA or design problem. I don't know why they built this thing to stop dispensing water when it thinks it's empty. Just flash the code and leave it to the user to notice that it's empty. UPDATE: My third unit started doing the same thing, but this time I figured out what's happening and fixed it. The clean water canister does not fit tight into the base, causing the flow of water to stop and the machine to flash the code for an empty canister. My fix is to place a rubber band on top of the canister before snapping it into place. The rubber creates enough pressure to keep the canister firmly in place. Hey Bissell, I 'm available as a product development consultant. At least you'll know someone is actually using your products before shipping them. UPDATE 2: I was wrong, again. This fix lasted for a while and then the machine started doing the same error message. Called Bissell and was put on hold multiple times for 5-10 minutes each time before finally getting approval to send it to them. Here we go again. I had to hunt down a large box and shlep it to FedEx. Got an email a few days later saying they received it and it would be repaired and sent back in a few days. Waited a couple weeks but heard nothing. Called them and went through the routine: Please hold, apologies for the delay, please hold, getting authorization from corporate, and on an on. After about 45 minutes finally got approval and I would receive a new machine in 4-5 days. Waited a week. Nothing. Called again and it was the same exact routine. Waited another week. Nothing. Called again and went through the same routine for a 3rd time. This time I got an email from FedEx confirming the machine is expected to arrive today. I don't want to even open it at this point. Anyone want to buy a NIB Crosswave? $50. They sent me a survey about my experience. You can guess how that went. The first question was whether I could understand the CS rep, so they know they have a problem with their overseas call center, which was like talking to a non-English speaking person in a bowling alley.

This is one of the easiest vacuums to use around my kitchen, both my bathrooms, and hallway. I like how easily I go from vacuum to wet mop/vacuum. It is very nice in appearance and glides effortlessly from the hardwood floor to the rug. I do have a very thick rug so sometimes it gets snagged on the rug but over all very easy to use and lightweight. The plug in cord is long enough that I keep bundled up and the length of time can ise it before recharging had exceeded my expectations. High quality and the easy to clean, just dump it out. Many uses and they are easy to switch to. Including the mop just wait a few seconds for the water to soak the roller and continue on. Highly recommend.

This vacuum works very well and does a great job cleaning and mapping. I have pets, and it picks up hair and dirt effectively. I really like that it has good storage capacity and separates liquids from dry debris, which makes cleaning much easier. The only downside is that the battery runs out fairly quickly. Other than that, it’s a very useful and efficient vacuum, especially for homes with pets.

This is so handy and a time saver. My floors are cleaner the ever, even the grout. The self cleaning function makes it easy to maintain. Can even use as a cordless vacuum.

I can't describe how disgusting my carpets are and how black the water is that came out of this wonderful machine.. it looks better and smells fresh and clean! I should of been a chick cause I love to clean. Lmao .. kidding.. anyways the Omniforce works great and easy to use. It was a little bit of cleanup but not too bad and worth it for how dirty my rugs were. I have a 1200 sq ft condo on the beach ladies if anyone single . Lol but it just barely lasted before I had to charge it back up again and I went thru two refills of hot water and cleaning solution so I would definitely get a large bottle of their cleaning stuff.. I did walking areas of my carpets and the tile foyer, kitchen floor and both bathroom floors and it does floors very nicely as well . All and all I would def recommend it! I should of took some pics or video but completely forgot about it.

I got the Bissell crosswave Omniforce. (for 160$) got this rather than the tineco because I heard that the Tineco often stopped working after a year. The battery on turbo mode will last to clean my whole house. I have about 1000 ft.² of hardwood and yes I feel like you do have to keep it on turbo mode to get a better clean. small tanks, I had to change out clean water and dirty water three times total using it. which was in the span of about 30 minutes. That is probably the most annoying thing about it. I do feel like it gets a pretty good clean- in areas that have more dirty spots You might have to go over it a couple times. It does take 2+ hours to charge fully, which at first annoyed me but if you’re able to clean your whole house before it dies, it really shouldn’t matter how long it takes to charge. I also don’t leave it plugged in after it’s done charging. I’ve heard this is bad for it. One thing I wish is that they had a better drying set up on port for after you get done cleaning it. The self clean mode works good, but you still need to take everything apart to rinse off an air dry so it doesn’t smell or get mold. This is with all wet, dry mops I would say. every once in a while will leave little drops of extra water when using. It does leave a good amount of water on the floor, which doesn’t bother me because I have vinyl hardwood so it won’t damage it. I do find myself going in after and drying the floors, cause it can’t take a bit. I also compared it to the shark version of this, both are about the same in price and use. The shark has strong self propelling, which I actually didn’t like because I felt like it was too strong, but works great for other people. I also feel the shark doesn’t leave as much water on the floor so if you have real hardwood, that might work better for you. overall, it does a good job vacuuming and mopping at the same time which was what I was looking for. product works well and I will be keeping it.