NARWAL Flow Robot Vacuum and Mop Combo, FlowWash Real-Time Self-Cleaning Track Mop, 22,000 Pa Suction, Dual-Camera AI Obstacle Avoidance, Carpet & Edge Cleaning, Self-Emptying Robot Vacuum

The Narwal Flow robot vacuum has truly transformed my cleaning routine! This innovative device not only vacuums but also mops, making it a comprehensive cleaning solution. The navigation is impressive, easily maneuvering around furniture and obstacles. I love the app integration that allows me to schedule cleanings and customize settings from my phone. Its strong suction power effectively picks up dirt and pet hair, and the mopping feature leaves my floors sparkling clean. I’ve noticed a significant reduction in my cleaning time, allowing me to focus on other tasks and enjoy more free time. Overall, the Narwal Flow is a game changer—definitely a life changer for busy households! Highly recommended!

The Narwal Flo has exceeded my expectations. The vacuuming is powerful and consistent, easily picking up dust, hair, and debris, while the mopping function leaves floors clean, streak-free, and quickly dry. Its obstacle avoidance is highly accurate, smoothly navigating around furniture and cords without getting stuck. Another major plus is how quiet it is during operation, even on higher settings. Overall, the Narwal Flo is a reliable, well-designed robot that delivers excellent cleaning results with minimal noise. Highly recommended.

We decided to go ahead and splurge on a robotic vacuum and mop cleaner. We chose the Narwal Flow. It is a great choice and we feel that it is the best on the market. We did a lot of research, and we first eliminated the models that had the mopping feature with the two-disc pads and also the vibrating pads units as well. The just seem to push the dirt around. We wanted the continuous cleaning roller mop models. The Narwal Flow incorporated this feature but did it even better. They use, for lack of a better way to describe it, a conveyor flat mop approach. See the literature for a better description and pictures. It really does the job and it go back to the station to reclean the mop head whenever it senses that it is getting too dirty. So you always have a clean mop head. The app is not bad and can do everything you need this robot to do. Clean the whole house, clean a room or rooms, or clean zones that you create in the app. after is maps out your home. Tip.... the mapping feature, when you first do it, try get everything off the floors other than the furniture, so that it creates a clean map of your home. You can always split rooms, combine rooms, put in zones, or let it go and clean the entire house. I was in such a hurry that it didn't quite get a complete accurate mapping, because it couldn't see all the walls. It wasn't a big deal to correct, just go ahead and "remap" when you're ready again. It does not take long. The app is fairly intuitive so connecting to your network is pretty straight forward. This unit comes with all the bells and whistles. It vacuums, it mops or it vacuums and mops, or it will vacuum first, then mop, etc. etc. I personally like the "Zone" feature, because you can tell it to clean the areas that you determine are the dirtiest and let it go! I thought we had a clean house, but the dirty water in the base station tells me a different story. The wood floors just have more shine to them. When it's through it goes back to the base station and recleans the mop with hot water and dries the mop head as well. Ohh, it also empties out the dust and hair that it picks up as well. Now that we have used it for a few days, my wife will never let me return it. It will be a permanent part of the family from now on. Go get yourself a Narwal Flow, you won't be disappointed.

I purchased a new NARWAL Freo Z Ultra and it is so bad that I feel compelled to warn others. I’ve found that it does next to nothing of what is claimed or advertised. Thankfully, I bought it on Amazon and can return it without any issues! After receiving and installing the robot, I sought to download the app on my other commonly used smart devices and was stumped. There wasn’t any information available as to why this wouldn't work. Nothing at all was available on configuration of the app to allow the user account to operate the robot from multiple android devices. I attempted to get help with this matter from the NARWAL website support chat as well as emails to NARWAL aftermarket customer support. Support on Chat convinced me to switch pages to review some operation regarding the app, which of course, had the result of ending the chat session but didn’t even have any helpful information. It wasn’t a fruitful discussion anyway with Chat, but I had hoped that they would have escalated the question to someone with a little more experience. Likewise, aftermarket customer support by email was a silly thing. Why request a serial number from the machine, which does not have anything to do with app functionality? Because they don’t know what they’re doing. They stall and wear out the customer who will hopefully then just give up and go away. Guess what. Wrong customer. The app to operate the robot is useless to anyone who wants the freedom to control the robot from more than one’s smartphone. No other downloaded apps on the owner's other smart devices or even a laptop computer will recognize the owner and allow control of the robot. This is quite strange. I use multiple devices throughout the day and don't have my smartphone strapped to my person. Thus, an app that allows the owner to control the robot from multiple smart devices is essential. The app for the NARWAL Freo Z Ultra doesn't allow the owner to control their robot from more than one downloaded app. In a later email (days of wasted time and multiple emails later) customer support suggested that I create fake accounts as if I were multiple family members in order to fool the app into functioning on my other smart devices. It's hard to imagine at this moment a more inefficient app or greater waste of my time other than the support emails between us that required me to repeat myself and still not get an answer to my questions. Ever get the feeling that your requests have no more effect than if you were screaming into the grand canyon? Yeah, it was like that. The mapping feature is not optimal and lacks the ability to easily modify absurdly partitioned rooms. For example, the Freo Z Ultra has had to remap my home 3 times before I could use it and it still displays a very inaccurate map. It has lumped four independent rooms into one enormous room that it labels a living room! I ask you, if the robot uses AI and a camera to map, then how can it completely misidentify the clearly different furnishings of and large doorway archways between these rooms?! From the very heavy and ornately carved dining room suit to the typical furnishings of a foyer as well as that of a gourmet kitchen, the so-called AI can't recognize the difference between rooms from these clear demarcations. Then, it identified the based of a large, brass lamp stand as a shoe, a 5 Lb hand weight as a pile of dog poop, and a bedside table leg as “other”, because it doesn’t understand what a bedside table is. Enough said. The mapping feature is abysmal. On a happy note, setting up scheduled cleanings is a breeze. Unfortunately, the Freo Z Ultra floor cleaning results are less than adequate. The vacuum power essentially should blow away the competition, except for the fact that it doesn't really pickup much of anything. My highly flawed Roborock Q Revo that breaks down about every 3 months does a far better job of vacuuming at its less than half reported power of the NARWAL Freo Z Ultra. This struck me as being impossible until I did a side-by-side comparison. In my opinion, the Freo Z Ultra struggles at every level in everything that you buy a floor cleaning robot to do. The app is junk, the mapping feature and ability to edit the map is heavily flawed, the floor cleaning performance is substandard. For all the hype and flashy advertising over this machine I'm astounded that it doesn't perform like a champ but rather it significantly underperforms like a drunken chimp. So much for its onboard AI, or as I’ve come to understand it as the drunken chimp’s half-witted cousin. Well, I've learned some important lessons from all of this nonsense. 1. Always purchase through Amazon all your big ticket items that could potentially fail spectacularly; 2. Have the multiple device protection plan in place for the same reason. Why? Because of lesson learned #3: Never do business with a company unless you can trust their customer support to kindly, effectively and efficiently assist you through resolution of issues with their products. I'm done. I'm submitting a request for return from Amazon and based on my experiences with NARWAL aftermarket product support and their website chat will avoid repeating these miseries in the future.

I’ve been using the Narwal for a bit now and it’s honestly really cool how much it can do on its own. The mapping is super accurate, and you can tell it actually knows where it’s going instead of just driving around randomly. It cleans in straight lines, covers the whole floor, and doesn’t miss spots, which makes the floors look way cleaner every time. The suction is strong and it handles pet hair really well, especially along walls and edges where hair usually builds up. It switches between hardwood, tile, and carpet without any issues and adjusts easily. It’s also quieter than I expected for how powerful it is, so it’s not annoying to have running in the background. The app makes everything simple. You can start a clean, schedule it, or choose specific areas without it being confusing. Maintenance is easy too. Emptying the bin and cleaning the parts only takes a minute, so it doesn’t feel like extra work. Overall, it feels really advanced but also easy to use. You don’t have to think about cleaning as much because it just does its job. It’s been super helpful for keeping the house clean, especially with pets, and it actually feels worth it.

This vacuum saves time, works flawlessly, and leaves your home feeling fresh and spotless. The suction power is outstanding. It picks up dust, pet hair, and crumbs effortlessly—even from carpet edges and hard-to-reach corners. The motor runs smoothly and quietly, which is a huge plus. The mop feature is equally impressive. The water distribution is perfectly balanced, the microfiber pad glides smoothly, and the floor dries quickly without streaks. My hardwood and tiles look spotless every single time.

The Narwal Flow has completely transformed my cleaning routine and feels like one of the smartest home investments I’ve made. The vacuum and mop work together seamlessly, and the FlowWash system actually lifts dirt instead of just spreading it around — my floors look noticeably brighter and cleaner. Its suction on carpets is impressive, and the AI navigation avoids cables, furniture, and small objects better than any robot I’ve tried before. The best part is the fully automated base station that empties the dustbin, washes and dries the mop, and refills water, making the whole experience truly hands-off. It’s quiet, efficient, and saves me so much time. The app took a little getting used to, but once the map is set up, everything runs smoothly. Overall, this is a premium product that delivers premium results — worth every penny.

This vacuum cleaner is very heavy and bulky. As you can see in the video, it gets stuck under our chairs and moves the entire chairs in the whole house. So we are left with two choices, either cancel that area from the mapping or move the chairs first every time before it starts functioning . Because of which I am not able to use the vacuum in kitchen dining and living dining area which doesn’t make any sense for us as that the main area which gets the most dirty. Also, because it has taken our chairs to the ride in the entire house our new home hardwood flooring has got so many scratches and dents. The mopping function releases excessive water, which ended up damaging my flooring instead of cleaning it. The floor was left overly wet, something I did not expect from an automated device meant for daily use. Because of which Our new home builder warranty team has also recommended us that we should stop using this vacuum when they came for the review of the house. Overall, it caused more harm than help. I would not recommend this product, especially if you have delicate flooring or furniture.

I've been wanting to buy robot vacum and mob for awhile. During black friday week, it went on sale. I bought it and I'm glad I did!!! It came fast and well packaged. The design is simple and clean. It was easy to set up. It took about 8-10 min to map each floor. (I live in three-story townhouse and each floor is approx 600 sqft). I then added details like furnitures and rugs which is not mandatory but it's supposed to help the robot to navigate more effectivetly. The robot was able recognize the drop-off (the stair leading to dowstair). I read some review on app being not so great but so far I have not found any major issues yet. I appreciate advanced feature such as multi-floor support, suction boost on carpet, ability to adjust suction power and water flow. Only think I don't like is that it's tricky to zoom in the map and locate the furnitures and such accurately. Maybe because I have thick fingers and small smartphone screen 🤣 My townhouse is hardwood floor with few rugs. I don't have pet but I'm a long dark hair girl who sheds like crazy. I've used it seven times so far and my floors been sparkly clean everytime! My husband is very pleased that he does not have to chase after me with painter tape lol. I was worried about robot getting stuck on rugs/carpet based on some reviews. But so far I have not encountered any probelms. My rugs are only low pile area rugs so I cannot speak for all differnt kind of rugs/carpets. It was so fascinating to watch lifting it's mob when rugs were detected. High-tech station is fully automated including hot water mob washing, hot air drying, self-emptying is 10/10. I've been using little over 2 weeks and have not touched my station except my dirty water compartment. Noise level of the station during mob washing and hot air drying minimal. The station is located on my living room (on the 2nd floor) I can't hear much when I'm in my bedroom (on the 3rd floor) with door open. I choose Narwal flow over other models since it has roller mob, efficiency and high-tech station and that was definately the right choice!!