How long is the after-sales period for the ECOVACS DEEBOT N20 PRO robotic vacuum cleaner?

All robotic vacuum cleaners purchased from the ECOVACS ME store enjoy 1 year ECOVACS CARE.

What the difference between N20 PRO , N20 PRO PLUS

The two robot vacuum cleaner models are quite similar in design and core cleaning. But the N20 PRO PLUS stands out with its innovative bagless self - emptying station. This station streamlines cleaning and offers a hands - free experience.

Can l get usage guidance?

You will receive a paper - based usage guide in the product package.We also provide the video - based usage guide on the "Usage and Help" page of the ECOVACS Home APP. what's more, you can contact the customer hotline during working hours.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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ECOVACS Deebot N20 Pro Robot Vacuum Cleaner with Mop, 8000Pa Strongest Suction Robotic Vacuum, Anti-Hair Tangle, Deep Sweeping and Mopping, 6400mAh Battery

ECOVACS Deebot N20 Pro Robot Vacuum Cleaner with Mop, 8000Pa Strongest Suction Robotic Vacuum, Anti-Hair Tangle, Deep Sweeping and Mopping, 6400mAh Battery

Product ID: 664939671

Details

Brand
ECOVACS
Colour
Black
Product dimensions
35L x 35W x
Special features
Anti-Fall Edge
Surface recommendation
Carpet

💨8000Pa ultra-strong suction

🔋6400mAh long-lasting battery

🧹ZeroTangle anti-hair tangle tech

Description

🚀 Elevate your clean game with the Deebot N20 Pro — where power meets precision!

SMART LASER NAVIGATION - TrueMapping with LiDAR scans your home in 8 minutes for precise, efficient cleaning paths.
TANGLE FREE ROLLER BRUSH - Innovative 21° angled bristles and dual comb teeth prevent hair wrap, perfect for pet owners.
SEAMLESS FLOOR TRANSITIONS - High-traction wheels and threshold climbing algorithms conquer carpets and doorsteps up to 20mm.
EXTENDED RUNTIME MOP COMBO - 6400mAh battery powers up to 3h 20m with integrated mopping for a complete floor refresh.
POWERHOUSE SUCTION FOR DEEP CLEAN - 8000Pa suction tackles dust, dirt, and pet hair with ease, leaving floors spotless.

The ECOVACS Deebot N20 Pro is a next-gen robot vacuum featuring an 8000Pa suction motor, advanced anti-hair tangle brush, and smart LiDAR navigation for efficient, thorough cleaning. Its 6400mAh battery supports over 3 hours of runtime, complemented by mopping functionality and intelligent obstacle handling, making it an ideal cleaning companion for busy, style-conscious professionals.

Specifications

ASIN	B0DCGCK5JS
Batteries are Included	Yes
Battery Life	180 minutes
Battery Type	Lithium Ion
Best Sellers Rank	#34,639 in Kitchen ( See Top 100 in Kitchen ) #111 in Robotic Vacuums
Brand Name	ECOVACS
Capacity	180 Milliliters
Color	Black
Compatible Devices	Smartphones, App
Control Method	App
Controller Type	App Control
Customer Reviews	3.5 3.5 out of 5 stars (6)
Filter Type	Foam, HEPA
Form Factor	rectangular
Included Components	Battery, Filter, Floor Brush, Mop Pad, Side Brush
Indoor Outdoor Usage	Indoor
Item Dimensions L x W x H	35L x 35W x 11H centimeters
Item Weight	4.72 Kilograms
Manufacture Year	2024
Manufacturer	ECOVACS
Manufacturer Warranty Description	1 Year Warranty by Ecovacs
Model Number	DKX55-N20-PRO-BLACK
Number of Items	1
Other Special Features of the Product	Anti-Fall, Edge Cleaning, Intelligent Mop Lifting, LiDAR Navigation, Low Noise
Power Source	Battery Powered
Surface Recommendation	Carpet
Unit Count	1 Count
Voltage	14.4 Volts

Reviews

M**D

عمل لمدة اسبوعين و توقف نهائيا

22.03.2025

R**.

Not as expected

Not as expected only can use for daily cleaning

1.04.2026

A**R

جيد جدا بيوفر وقت بالشغل

3.12.2025

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Very impressed with the quality and fast delivery. Will shop here again.

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The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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