TOTWOO Single Bracelet – Long Distance Relationship Bracelet for Couples | Smart Jewelry His and Hers Touch Bracelets for Couples

User-friendly app in long battery life it lasts about a week before you have to recharge it

I received the two white bracelets that I purchased yesterday as a gift for my fiance's birthday. I also ordered a seperate navy blue band for him. My initial thought for purchasing this product was that it was a unique and sweet idea for a gift. So far, they are super cute, attractive looking and a cool, romantic idea for couples. The quality is good and they charged super quickly. The app was a bit complicated initially to set up, but has become easier to navigate with some time. It is very comfortable to wear and lightweight. My children also like to tap the screen when they miss their step dad, which is adorable lol. I haven't fully had the chance to utilize all of the features yet, but I'm excited to see all that they have to offer. May post an update soon!

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Great quality, and the straps hold very well. I love that I can tell my SO I am thinking about him with the touch of a button. It does disconnect if you get too far from your phone, and occasionally will not reconnect without opening the ap,p but that is something I can live with.

Now let’s talk about Totwoo Smart Jewelry’s customer service. They offer something you don’t see very often these days and that is amazing - no outstanding- above and beyond customer service. They truly take care of you! I bought two brackets maybe 6 months ago. I got the candy ones but I did not realize they were made where the pendant comes out to change bands. Well my daughter’s pendant pops out easily. She was at her dad’s and had a panic bc the pendant fell out in the ball pit. I had purchased the 2 year warranty so I went to see if there was any way to use the warranty. But it said it did not cover lost or stolen items. I reached out to customer service and I was amazed at how quickly they emailed me backs. I believe it was within an hour! Shocked. They asked for some information and then sent me to talk to Amazons Totwoo department ( because I bought them from Amazon). I messaged totwoo through Amazon who got back within 1 or 2 days. Still speedy. They quickly offered me a refund or a replacement. They helped me pick one out for my 6 year old daughter that will not pop out to change bands, as well. I truly am not one to brag about companies very often. Few amaze me and really go above and beyond with customer service these days. But Totwoo has. Way more than they needed to. I will be a lifelong Totwoo customer. To add: Totwoo has now even reach back out and said if I send them a photo of the bracelet I want for my daughter (the one I wanted was only sold in a two pack, and I still have mine) they said they can figure out the break down of price and help me to get the one she wants. They are amazing. Just incredibly outstanding company!!!