Please contact us through our storefront page if there are any issues with your order and we will make it right! Yes, we accept returns! If you have long hair and love wearing it in a ponytail, this is the accessory for you! It covers elastic bands and gives your ponytail a finished look It's a unique hair tie that snaps together to protect a little or a lot of your hair Imagine having the flexibility to wear a high ponytail for yoga or wrap your whole ponytail for a breezy motorcycle ride! How to select your size (please read below and measure before ordering): Tie your hair into a low ponytail. Use a tape measure or cord to measure snugly around the base of the ponytail, over your elastic band Remember to use an elastic band that is similar in size to what you normally wear. That measurement will give you the size of the first hair tie you'll need Additional hair ties may be the same size or smaller, depending on your hair length and thickness. [Measurement - Hair tie size] [4.0 to 4.5 inches - Extra Large] [3.5 to 3.9 inches - Large] [3.0 to 3.4 inches - Medium] [2.5 to 2.9 inches - Small] Leather stretches, hair compresses, and elastic bands come in different thicknesses If your measurement is between two sizes, choose the larger size (for example, 4.0 inch hair should select Extra Large instead of Large) First time customer? Try a single for size before ordering your custom set The hair tie inner diameter will be smaller than the measurement to keep the hair tie snug and secure (hair tie size is measured laying flat, between the centers of the two outside snaps) The tab hanging from our hair ties is intended to be snapped onto another hair tie (see photos on the product page) Search for "Hairtyz" on Amazon for more colors.
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