CanonimageFORMULA DR-2020u - scanners (216 x 355.6 mm, USB 2.0, 10 - 32.5 °C, Flatbed & ADF, CCD, 50/60)

This scanner is easy to install, fast, and the duplex scanning on one pass is great. This is our great second unit in service.

This small, portable scanner outperforms the massive industrial-sized copier/printer/scanner at work. Amazing. I have used it to scan tens of thousands of pages and very rarely has it jammed. In addition to the way the hardware performs, the software included with it really makes it a high-performance scanner. I love that it one-pass scans double-sided documents and skips blank pages. I love that it turns upside down scans, right-side up. I love that it does OCR, and does it well. Great machine.

Bought two of these scanners. They worked fine for the first few weeks, but now constantly say that the scanner is locked when it is not. Tried cleaning the screen, removing virus protection, and everything else, but nothing works for more than a scan or two. Canon support is awful. They keep shorter hours for scanner problems than other equipment, and email support clearly has given up on this product. Takes forever to warm up. Give your money to a company that cares for a product that actually works. This thing is virtually worthless.

Scanner seems to be working OK, however you have to use Canon supplied USB A to B cable for it to work...I tried other A to B cables for scanner positioning purposes, but none worked except using A to B switch box.

I like it. It is serving my needs and expectations. I like being able to do 2-sided scannings in one swipe.