NARWAL Freo Z Ultra Robot Vacuum & Mop, 12000Pa Suction, Dual RGB Cameras, AI Avoidance, Adaptive Hot-Water Self Wash, Self-Emptying, Pet Hair, Quiet, Google Home, Alexa, Siri Compatible

The media could not be loaded. The Narwal Freo Z Ultra has completely transformed the way I clean my home. From the moment I unboxed it, everything seems to be premium—sleek design, user-friendly app, and excellent build quality.What truly stands out is its mopping and vacuuming combo—flawlessly switching between both modes and leaving floors spotless every single time. The self-cleaning mop and auto-empty dust bin are lifesavers, saving me time and effort.Navigation is smart and precise; it avoids obstacles effortlessly and maps the home with impressive accuracy. The suction power is strong enough to pick up everything from dust to pet hair with no issues at all.Battery life is fantastic, and the voice alerts add a nice touch of interactivity. It even returns to base, cleans its own mops, and gets back to work without needing any help.Highly recommended for anyone looking for a truly hands-free, all-in-one robot cleaner. Worth every rupee!

The media could not be loaded. I've been using the Narwal Z Freo for a few weeks now, and I must say—it has completely transformed how I clean my home. This is not just a robot vacuum; it’s a fully intelligent, all-in-one floor care system.One standout feature is its Freo Mode (Freo Mind), which intelligently determines how often and how thoroughly to clean based on the actual dirt level on the floor—not just a fixed schedule. That means it doesn't just clean because it's time—it cleans because the floor needs it. This smart dirt detection gives me peace of mind knowing my floors are always truly clean, not just routinely wiped.The dual water tank system ensures that clean and dirty water are kept separate, so your floors are always mopped with fresh water. Combined with its automatic mop washing and hot air drying, it eliminates manual intervention and keeps everything hygienic.The navigation system is incredibly advanced—it maps the layout with precision, avoids obstacles gracefully, and even lifts the mop when crossing rugs or carpets, so nothing gets accidentally wet.The app is user-friendly and gives full control over zones, cleaning schedules, and cleaning intensity. Plus, the robot runs quietly, making it ideal even during work-from-home hours.If you’re looking for a truly intelligent robot that adapts to your home and cleaning needs, the Narwal Z Freo with Freo Mind is a top-tier choice. It’s efficient, reliable, and surprisingly hands-free. Highly recommended!

I've been using robotic vacuum cleaners since 2020 – from budget Chinese models to the so-called "premium" ones like Dreame. Unfortunately, most of them didn’t even survive a year. Dreame, in particular, was a major disappointment.Narwal Freo Z Ultra – my latest addition. Honestly, it’s on a different level.Build & Navigation:First thing you'll notice is the superior build quality. It feels solid and well-engineered. But what really blew me away is the navigation. My apartment is about 2400 sq ft, and this machine moves through it like it knows the layout better than I do! We have a kid, so the floor’s often scattered with toys – yet, the Narwal navigates with surprising ease.Hair Handling:We are a joint family of 7 people, including 4 women along with my 89-year-old grandmother. Naturally, there's hair fall. One of my biggest pain points with previous vacuums was cleaning hair from the brushes every single day. But this? It’s like magic. The way it handles human hair is just brilliant. Truly hands-free cleaning at last! The brush truly works! This is a USP for Narwal. From low models to higher end ones you will find these brushes and it just works!App & Performance:The app is feature-rich and user-friendly. The vacuum is a bit on the heavier side, but that adds to its stability during cleaning. The base station is wide but has a low height, which is great in terms of space utilization.Cons (or things to be aware of):Height: It’s slightly taller than my old Dreame L10s Ultra. As a result, it now misses cleaning under one of the beds. Not a dealbreaker, but worth mentioning.Electricity Consumption:Not exactly a con, but the dryer runs often to keep mop pads moisture-free. Since I clean in three sessions (3am, 10am, 4pm) due to house size and my experience with robotic vacuums, the dryer is working almost the whole day. I’ll track power consumption with a smart plug and update soon.The Real Challenge – Accessories & Cost:This is where it hurts. Accessories are crazy expensive in India:Floor cleaning liquid (650ml) – ₹1999Dustbin bags – ₹800 per bagMop pads – ₹999/pairAuto water exchange kit – ₹15–17k (ideally a pump with some plastic containers?)Honestly, this is not sustainable for the average Indian buyer. My humble suggestion to Narwal: manufacture accessories locally and bring down the price. Current pricing feels like a straight USD-to-INR conversion (x85/90), which doesn’t make sense for a growing market like ours.Customer Support – Yet to Test:With Dreame, customer support was a nightmare (pun intended). I had to tweet their CEO just to get a reply. I hope Narwal does better. If I ever face issues, I’ll update here on how their support fares.Bonus Features:Yes, it even has a microphone – so you can video call your vacuum, lol. Surprisingly, the camera quality is quite good.---Final Verdict:If you’re tired of unreliable Chinese robot vacuums, Narwal Freo Z Ultra is a solid, dependable choice. It’s ideal for Indian homes – whether you have kids, elders, pets, or long hair all over the place. Just keep an eye on accessory costs.Overall, a very satisfying and premium experience. Hope Narwal steps up support and local pricing soon – then this would be a near-perfect package.

Pathetic. Stopped working properly after a week. Though in warranty customer service is not responsive.

Good productSetup done by Mr vishal was quick and done very professionally .Cleans house very wellEasy to setup with good inbuilt maps and app support

The best vaccum in terms of cleaning capability. The rotating mop pads are alife saver which I did not understand previously. The folloor is now squeaky clean. The mapping setup is done within 5 minutes. I used to have ecovacs which maps very slowly and cleans as well. The battery is comparatively low. Depending upon the the number of days I use this it will depend if this purchase is value for money or not.

I purchased this product recently from amazon. The product is truly amazing, app is super easy and feature rich. Coming to the cleaning side - it does 90 percent of the cleaning ( Although in some cases - I can see traces of dirt left behind)Overall happy with the purchase!!