Telephone Sales For Dummies

Basic information on phone sales and selling. The book doesn't do much for anyone who has more than a few weeks of sales experience - but may prove helpful for those new to, or considering, a sales career.

The book is full of "hard news", (i.e. specific hard information that can be put to use immediately) It goes through each phase of the telephone sales process in detail in a manner that is easily put to use by those of us who have to "learn to be talented".

Great resource for telemarketing and inside sales pros.

This book has really helped me understand cold calling, and really helped take the edge off

Ok

I think it's a very useful book and very easy to understand with many examples. I use it all the time for reference and ideas.

I took a telemarketing position with no background.. This book helped me to train myself and get results.. Good read

This book should be parked on your desk right next to your phone! If you have ever fumbled your way through a sales call and thought "If I never have to do that again, it will be too soon" then here's the resource that will change your mind, just like it did for me. Filled with useful and relevant scripts, tips and keys to making successful sales calls this book is like having a sales coach sitting on your desk guiding you all the way. It turned me from nervous and wimpy to confident and comfortable on my calls and is improving my sales this year. Do yourself a favor and add this to your desk decor, I'm glad I did!

very basic, nothing new and much that is unusable in the real world. Sorry.

Easy to read and follow. I have used this effectively to gain appointments. It is good to have a planned text before calling

Great product very happy

Very Good information indeed.These books a very well put together with all the relevant questions and answers.

Good book in regards to the motivational aspects of telephone sales, how to keep a high level of perseverance and mentalAttitude, also good for people who make cold calls but if like me you work on inbound sales this probably won't further your lot... Good read though if you have an interest in sales