Conflict Coaching: Conflict Management Strategies and Skills for the Individual unknown Edition

The book was delivered in nice condition except the CD-Rom was missing. Disappointed that I have to go through the hassle of return/refund/replace.

Good content. Goes deeper than most on this topic, yet still NOT worth it. I thought I would be receiving a text book given the almost $100 fee. Many other resources provide this type of content for a far more reasonable price.

This book was informative and an interesting read. I liked how it gave an example of conflict in the beginning of each chapter.

I value this book, and it was very well taken care off before me. Almost new. Thank you so much for all!

This is a fantastic book. It explains the process very well and gives a lot of background information on conflict coaching and the different theories. And tons of amazing questions to ask clients. Definitely will look into taking the class.

Great book for business owners too.

Interesting stories about real life experiences of being a mediator between people!!! The C.D. was helpful with classroom instruction and the exams used in class.

I am very pleased with my purchase.

Very good book!!