Signature Design by Ashley Chime Hybrid King 12" Mattress with Gel Memory Foam, Medium Firm, Pressure Relief, Fiberglass Free Mattress in a Box

I was looking for a replacement mattress for my grandsons full size bed. I was visiting for a month and his skinny foam mattress that came with the bed was awful!!! I researched everywhere for a good decent mattress, but not too pricey either. I found this on Ashley Furniture's website, and loved all the reviews, so decided to try it. When I went to complete the purchase, delivery would have been 2 weeks later. There was no point! I decided to see what Amazon had and just by chance put this mattress in the search bar. Same price!!!! Not only that, it was available within 3 days, with Prime FREE delivery, which I would have had to pay for with Ashley Furniture. I chose 4 days as we had plans on that 3rd day. Not only did it come when requested, I was offered free setup and removal of the old mattress at time of purchase! But I was skeptical, no way were they going to set up, they'd drop the box and say thank you ma'am! I was BLOWN AWAY - they arrived and asked `where do you want this ma'am?' They took it upstairs to the bedroom I showed them. Removed the old mattress, unpackaged the new one and it started expanding. They took all the trash and the box, and the old mattress with them. Yay!!! I was happy as a clam. Within minutes you could test out the bed, but we let it expand for 24 hours just to be safe, and because I wanted it to be at its greatest potential. One of the reasons I picked this mattress is I hate those newfangled ones that are all foam! You seem to sink into them, hard to turn, and just downright uncomfortable. This mattress reminded me of my beauty rest. It has separate coils for support, then the foam, pillow top. I don't like firm mattresses, and not super soft, I picked this plush one, its a medium firmness with just enough plush softness to feel comfortable and with some give for a woman's hips as a side sleeper and stomach sleeper. I'm home now in my own bed, but my grandson loves his new mattress! His room is always used for guests too, and my oldest grandson and his girlfriend slept on it and told me it was great!!!! Much better than the old crappy foam. I'm sure I'll get more compliments on it as my daughter has more visitors. Especially will be happy when I visit again knowing I'll get a good nights sleep going forward. My granddaughters now want new beds, same as this one! I've also decided to get one of these for our 5th wheel as it only has a skinny foam mattress. Can't wait to order and then try it out! This is a great mattress, and as I said, one you'll get at Ashley Furniture Store, but won't take as long or cost you delivery fees.

I recently purchased my second Chime mattress, and after a few detours with other brands, I’ve realized this is the one to beat. I bought my first one several years ago and was really impressed with the longevity and comfort. Since then, I actually tried two other popular mattress brands for different rooms in the house, but honestly, they didn't compare. The support and overall build quality on this Signature Design by Ashley model are just significantly better. It holds its shape well over time and provides that perfect balance of firmness and comfort that the other brands seemed to lack. I’m happy to be back with this model for my latest purchase—it’s definitely become my go-to.

Love this mattress. I use it in my RV and it is a firm mattress that is very comfortable. The material is made of high quality and keeps me cool at night. The size is perfect and sheets fit on it nice and snug. I liked it so much I ordered another for the bed in my house. Definitely worth the money.

I was just setting up a spare bedroom and didn’t want to invest a lot, so this mattress had good reviews but was under $300 so I was not expecting much. It arrived in a box all rolled up. After letting it expand I was pleasantly surprised this is a really nice mattress! It’s nice quality, looks like a real mattress and not just foam AND it’s actually very comfortable! No complaints here. Highly recommend, again for the price paid.

I wanted to like this mattress so badly! Here’s the details: I’m a plus size woman (245 pounds) with bulging c-spine discs and fibromyalgia. My life is full of pain but I really wanted to improve my neck and shoulder pain with this purchase of a new mattress. My previous mattress did me good for almost 7 years but I should have gotten rid of it a year ago. It was a hybrid mattress that helped my pain because it was soft but sturdy. My review on this mattress: Firstly, the mattress is beautiful but lacks in quality. It’s really bouncy which shocked me. I literally bounce around on it and I’m a big girl! With all the bounce, comes the lack of support that larger people need or people with bad backs hopes for (both in my case). It reminds me of my bed when I was a kid (I’m almost 52). The first couple of weeks, I really like the very thin layer of cushion/memory foam on top of the mattress but it seems to have disappeared because I’m already feeling pressure from the springs. I’ve given this mattress and my body approximately a month to adjust and I’ve ended up with very sore tendon/muscle in my back on the lower left. I sleep on my left side so I guess it’s safe to assume, the pain is from this mattress. UGH! I’ve added a bamboo mattress pad and I can still feel the pressure from the springs when I’m lying on my side. It lacks any support (hence all the springs and being so bouncy). This would probably it be a great bed for kids or teens but for adults who work hard and/or have physical issues, this bed shouldn’t be considered. I’m considering returning it but I have no idea how to return a purchase, much less a mattress, bought from Amazon.

Great bed for the price! Very comfy, on the softer side not firm, bouncy have used for a couple of months now and very happy and would repurchase again for other beds, if you’re on the fence for this or a more expensive bed BUY THIS! Worth it!

1st MONTH: Arrived quicker than expected. That's always nice! Unpacked and leaned against the wall, since instructions say to let breathe 24 - 48 hours. Reading reviews and a family member's experience with a new mattress, I immediately was focused on any bad smells. NONE. Didn't have ANY smell to it. After close to 60 hours (I wasn't in a hurry), I zipped the mattress protector on it and put it on my frame and added sheets. Couldn't wait to lie down and just feel it. Definitely notice the cushy top layer. But, it was soft and comfortable. It's a solid feel! I moved naturally to see how it felt. My only negative impression was that it's not as firm as I like. BUT - it's also not for me. This was bought for 2 under 10yr old children to use when they stay at my house. Anyway, I have it on a frame that doesn't have a box spring, but is supported by slats. I slept on it the first night and, again - felt that it's not as firm as my actual bed, but I slept well and woke up with no adverse feelings. I can't complain at all. Makes no noise when moving. It's thick enough. It's comfortable. Seems to be made VERY well! The girls spent the night the next 2 nights and the first night - well . . . they ended up in my bed and I ended up sleeping in this one. Again - fell right to sleep and woke up feeling fine. It's still a little cool at night, so no way to make a real impression about the cooling gel. The next night I made sure the girls stayed in the bed, and they're 7 & 8, so they don't care. They slept. It's still VERY early into the life span of this mattress, and truth be told, it probably won't get a lot of use on a regular basis since it's in the extra bedroom. But, I'm happy. It took me months to decide on a mattress. The "Design by Ashley" part was the draw. Ashley mattresses have great reviews. The price was the next draw - holy fatwallets, batman - mattresses are expensive anymore. Amazon customer reviews are the next draw. This one had less legitimate negative reviews than the others in the price range. At this point, if I needed another mattress, I'd look at the other options in the Signature Design by Ashley store. I'm happy with this purchase and would get a more firm model next time.

Amazon service: 5 stars This mattress: 0 star With the ratings this high I do believe that I got a defected mattress, so I am breaking down the pros and cons: 1. Delivery - 5 stars, arrived by UPS next day of order. 2. Unpacking - 5 stars, I had fun opening the box, cutting the wrapping and watching the mattress grow. 3. Waiting for the mattress to grow - 0 star, it grow to 10 inches in 10 minutes, but didn’t change a bit in the next 48 hours. 4. Mattress quality - 1 stars. For the one I received, it feels comfortable in the middle without moving and turning, but on the edges where it stayed 10 inches, I could easily push it down half way, definitely no edge support; I could clearly feel the coils one by one from the sides, I am not sure they are even wrapped, and I am sure they are not cushioned, and the coils are really spaced out; After amazon asked me dispose the mattress I asked to daughter to try it out for a night, she said she the bed was too bouncy. I tried it myself for 5 minutes, turning was nearly impossible, it felt like sinking to a pit. 4. Amazon support: 4.5 stars. They called me back within 5 minutes after I placed the call request, the rep apologized for the defect, made an immediate refund and scheduled a pick up. This is what keeps me coming back even if I don’t have happy experiences 100% of the times. (The only problem was that Amazon said their carriers would not pick up the mattress, asked me to keep it to dispose it, now I am either stuck with an useless mattress or have to pay someone to dispose it). Summary, I end up going to the mattress store to pick up a Beautyrest hybrid, 3 times more expensive but 10 times more comfortable. It is one of the most important pieces of furniture for my daughter for the next 10 years, so I would say it's worth the price.

Thank goodness I decided to switch my mattress for a better one(Ashley 12 inch Chime). My sibling has this mattress and I was given positive feedback. I got the firm because that’s what I prefer to sleep on. I experience zero back pain and it’s very comfortable to sleep on. Despite my mattress not reaching 12inches after 5 days of giving it extra time to fully expand, I would still recommend this mattress to anybody seeking a peaceful night’s sleep. Most certainly worth the money. I had back issues sleeping on another mattress from a different brand here on Amazon. Not only were the seams coming apart, but the bed was very uncomfortable to sleep on.

Very impressed with the quality and comfort of this bed in a box. Top shelf!

Not firm at all! More like plush/medium. Disappointing. Went to the store from Sweden instead. Same price and much better quality.

I have waited about a year and a half to write this review. Initial, the bed is extremely comfortable, however over time it the foam indented and it happend fairly quickly. I had to rotate the bed after about 6 months of use because I would slide into the indentation. The softness and proness to sunken spots is doing the opposite for me than what I initially bought the bed to do. Instead of relieving lower back and hip pain I feel as though this bed exacerbates it. All in all I would have gotten something else had I know, hindsight is 2020

I bought this mattress for couple of months now. Not as comfy as my previous mattress. I can feel the big holes on the surface while laying down. It might be worth the price but you may not get a very comfortable sleep.