Tractive GPS Dog Tracker (2025 Release with Free 6 Month Subscription) | Real-time Pet Location Tracker | Health & Wellness Alerts | Virtual Fence for Dogs | Bark Monitoring (Brown)

アプリが全然繋がらない。

After switching from a more expensive competitor, we’ve been using Tractive for over a month now and it’s been a noticeably better experience. The tracking is accurate and consistent, even outside Wi-Fi range. The app is intuitive, doesn’t drain your phone battery, and includes thoughtful features without being pushy. Social elements like location sharing and activity tracking are fun, but not intrusive. Most importantly, it does what it promises: keeps tabs on your dog reliably and in real time. Battery life is solid, and the hardware is somewhat more clunky than the main competitor yet easy to attach. It’s also much more affordable than other options we tried, both up front and over time. Customer service hasn’t been needed often, but when we’ve reached out, it’s been straightforward and responsive, no hidden fees, no games. If you’re looking for a GPS dog tracker that just works, Tractive’s been the clear winner for us.

Really loving the map, the tracking, very cool. Wish I'd had this 25 years & one escape artist labrador ago. Note: I did have trouble getting the 6 month subscription to show up. No activation code and no option not to buy the 1 year subscription so putting in this review to address that. No, you do not need to buy a 1 year subscription. If you don't see the "activate 6 months" option, let customer service know. They fixed it for me within hours and now all is well. Also, it had an extend 6 more months for $10 option (which I took), which should also be a price consideration (tracker+12 month subscription for $89). I was trying to decide between Fi and Tractive, and decided to go with this because when you are looking for your dog, 1 minute updates are not enough to catch them imo -- it has to be seconds. Also think this one will be more durable for rough housing. Really like the map they have. I took the advice in these reviews and put a couple of zip ties on it just in case. Only had it 24 hours but really like it so far after initial set up issue.

Absolutely no problem with the gps. I traveled from Texas to PA with my brother tracking our progress so well that he was able to know exactly when to walk out to the street to wave us in. Huge problem with the method of attachment to the collar. It’s just a flexible piece similar to a rubber band. You hook it on one side of the tracker, slip it under the collar and then pull it until it stretches far enough to hook on the other side. Guess what happens if you search for “Tractive rubber clip”? You find multiple sellers of replacements similar to Tractive’s clip, plus you find some alternate methods. These sellers know Tractive inferior clips need replacing or upgrading. They’re making money doing it If those sellers know,Tractive should know. They are either stupid or they have chosen to ignore the problem. I give it 3 stars because it works flawlessly, but it is entirely useless if it can’t stay attached to the dog. That is a huge engineering problem. I am not happy that I can’t count on the device staying on my dog in the event he gets free. BTW, it failed less than a week after it arrived. Shameful.

Absolutely ZERO customer service. I paid for the Tractive with subscription - it was supposed to be a 6 month free subscription with the purchase of $99 + tax. When the tracker arrived I downloaded the app as requested, started the setup. After activating the tracker it then wanted me to sign up for a subscription OR click "I have a prepaid subscription." I clicked that and it asked for an 11 digit activation code - supposedly sent to me by email. It never arrived. Calling Amazon I was told they do not provide the code, it had to come directly from Tractive. I spent 45 minutes on the phone with Amazon before they told me they couldn't help me. I then went to the Tractive site and was in a constant loop with an AI assistant telling me to check my email. When that didn't work I looked up a phone number - THERE ARE NO PHONE NUMBERS FOR TRACTIVE. It said to email [email protected] - guess what - it is no longer a valid email and suggests I go to help@customersupport at Tractive. Don't waste your precious time or money on this tracker.