HS Programmable Scrolling led sign, High Brightness Full Color Outdoor Waterproof, Digital Display Board for Advertising Store Business Window Restaurant P10 (39''x8'')

The media could not be loaded. This adventure started out a little rough. I ordered one sign and it worked great for a while, but then it didn't and long story short it had to be returned. I decided to save a bit of money and order one of the used ones, and it works great! The lights are bright and easily visible in the daytime from quite a long ways away (depending on the font size you use). You can program it either from your phone or laptop, but I find that the laptop is easier because you can create and store graphics easier there, but maybe I'm just old school. It was a slight learning curve, but I have a lot of fun exploring and figuring things out, so it wasn't a problem for me.When I was having problems with the first purchase, I was able to contact the company via Whatsapp (their number is in the instructions) and the girl that I talked to was extremely helpful and encouraging, and they are very good at getting back to you and communicating (although a little pushy about wanting you to post a review, LOL) We finally got the sign installed on the front of our community clubhouse and I've received numerous compliments about what a great thing it is! So far, so good. If anything changes I'll edit this post (dated 12/19/24). I'll try to upload a video as soon as I can get my phone to cooperate.

This is a great sign, hurricane ripped it off the mount’s broke in half and fount it about a 100’ away and soaked. Took and dried it out, put it all back together with some reinforcement and still working almost a year later. Will buy another if ever stops working

So far so good. Why was it returned?

The media could not be loaded. Assembly was simple, took a few minutes.Trying to program. I messed with it for about an hour.I gave up and I called Lucy. She replied about eight hours later because of the time difference. She was very. Kind, but I had already figured out the sign. Customer service was great and offered a few solutions. As I said I had it figured out.The sign is so much better looking than the video. The video is very dull and color is weak, but that is the video. the sign is great. It is bright brilliant just like their pictures show. Looks Great.

This product works very well. I did have a question on something about programming the LED Sign. I chose to email the company. I received response from them over WhatsApp and they were more than helpful. My issue was very simple to resolve, and they were great about making sure I was satisfied.

I have conversing back and forth with the seller of this sign. It does not work properly . They have had me taking the sign apart putting new parts in etc. It still is not working properly. It will not connect with my wifi network It says device not found. It is really unfortunate that you are selling items that cannot be fixed by the seller. They expect me to fix it watching there video. I have put the sign back together after doing what they asked and now they want me to take it all apart again and send them photos of the repairs. This is ridiculous. I spent 445. on this sign that has a warranty and the seller is still expecting me to fix it. They need to honor their warranty and replace this sign.

this product is very nice and very easy to install. the customer service is very good and they always available for any needs. highly recommended

Missing bracket