Why does Control switch turns but water comes out both outlets

The control knob (in my experience) is far less than par. I like the unit, but I've gone thru 2 of them and in both the big blue control knob broke completely off. I with they'd improve the design or material for that singular piece.

Help! UV light holder has filled up with water and new lamp will not work...is it possible to purchase a replacement lamp holder?

Contact seller for new unit I had several do the same thing And they replaced them

what is the round glass plate for?

the glass plate goes between the drain port cap and gasket to act a a seal. If the cap was solid it would't be needed, but the cap allows for a drain hose instead.

are all pond and fish products designed to only last one year? bought this for my pond and 1 year later it no longer works. pump does not run.

We have had ours over a year. We cleaned it completely a few times to wash out the buildup and it works perfectly.

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Polar Aurora Pond Pressure Bio Filter UV Sterilizer Light 9000L Koi Water, 11W

Polar Aurora Pond Pressure Bio Filter UV Sterilizer Light 9000L Koi Water, 11W

Product ID: 77471957

Details

Brand
Polar Aurora
Liquid Volume
20 Liters 25
Target Species
Fish
Manufacturer
Polar Aurora

🐟1600 gal filter

💧20L capacity

🔧Easy clean design

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VT18024

Duties & taxes included

In stock

Sold byAmazon VanuatuDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🌊 Dive into Clarity with Polar Aurora!

DURABLE DESIGN - Built to last with high-strength, waterproof materials.
POWERFUL FILTRATION - Handles up to 1600 gallons with ease, perfect for fish enthusiasts.
CRYSTAL CLEAR WATERS - Transform your pond into a pristine aquatic paradise.
MULTI FUNCTIONAL MARVEL - Filters, purifies, and maintains your pond effortlessly.
USER FRIENDLY OPERATION - Automatic cleaning and clear instructions for hassle-free maintenance.

The Polar Aurora Pond Pressure Bio Filter is a high-performance filtration system designed for ponds up to 1600 gallons. Equipped with advanced bulbs to combat algae growth, it ensures crystal-clear water for your fish. Its durable, waterproof casing allows for versatile placement, while the automatic cleaning feature simplifies maintenance, making it an essential tool for any pond owner.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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Shop on the go, anytime, anywhere.

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VT18024

Duties & taxes included

In stock

Sold byAmazon VanuatuDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Vanuatu.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

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Liquid Volume	20 Liters, 25 Liters
Target Species	Fish

Polar Aurora Pond Pressure Bio Filter UV Sterilizer Light 9000L Koi Water, 11W

Details

Details

Description

Specifications

Common Questions