Some of the usb ports (data sync) have stopped working.Is this a common issue?

My 13 port hub stopped working on some ports intermittently, also. Contacted Anker who verified my purchase using my serial number. After a few emails, figured maybe, just maybe, it is because of too many devices. One email with attachment showed that we should not connect more than 8 A. That information is right there in the description. So, is that idle or actually working? I got a replacement one and kept the old one to use the ports that were still functioning. From Anker's suggestion, today I removed the old one in case it was damaged and could damage my devices/data. Checked amps on my 7 external hard drives. Way over 8 amps at 1.8 each. Plugged the three from the old hub into the new one. The last one wasn't recognized. So, ejected two drives and plugged the one that would not be recognized back in to a different slot. Good to go. Then ejected it again and placed it back into the one that didn't recognize it. Still good to go. Neither my camera nor my iPad would be recognized before I put everything in the new hub and ejected two. Just tried my camera. It is recognized. So, I have five of my seven drives on and the camera plugged in. The 8 Amp disclaimer might include something about external HD taking 1.8 each right off the bat? But.....the old hub would not recognize the iPad or camera yesterday with only three EHD plugged in. Tried several different ports. Now, how about this? What can my iMac handle? Two hubs pushing the limits? I guess plug and play is not really plug and play. Just thought I'd through all of this out there for your input.

Does the hub stay powered after the computer is off? ie if i turn off my laptop will my keyboard lights turn off as well if i'm using external power?

The light on my HyperX Cloud 2 stays on. And my Laptop Cooling Pad (fan) stays running. So I would say the power stays on.

Will this hub work with a usb 2.0 bdr drive operating at 1.3 amps? can it be plugged in iq ports?

The IQ ports just provide power. They don't provide a data connection. So you'd need a data connection that delivered 1.3 amps. Some drives provide a "Y" cable that allows you to connection to two ports. One of them is the data connection, the other is providing just additional power. The data ports on this provide .9 amps each so you could use two of those or figure out which connection on the "Y" cable is data and which is just power and connect the one that is just power up to the IQ port. If you just have one USB connection on your cable you might need to find another hub that provides 1.3 Amps (i.e. 1300 mA) or more.

I want a hub to give 5v to my blue yeti mic., as well as to power a wd 3tb portable drive. i need powered and data ports. 3.0 is future proofing.

After a minor setback, after a power outage caused by thunderstorm, ie: power supply would not switch to 220... I have 2 1TB HD's, amouse and keyboard attached. I also have charged my call phone, Garmin, various cameras with no further problems. Also some HD's were recognized by Win 10, not recognized when plugged into computer USB port. Hope this helps.

Desertcart Logo

Deliver to Vanuatu

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔗 Connect faster, charge smarter, work sharper.

POWERHOUSE HUB - 10 ports to connect and charge all your devices without compromise.
LIGHTNING FAST SYNC - Transfer HD movies and large files in seconds with blazing 5Gbps USB 3.0 speeds.
SMART CHARGING TECH - 3 PowerIQ ports deliver optimized, rapid charging up to 2.1 Amps per port—no more waiting.
TRUSTED BY MILLIONS - Join 20M+ users powered by Anker’s industry-leading tech and backed by an 18-month warranty.
COMPACT CLUTTER FREE - Sleek pen-case size design keeps your workspace clean and professional.

The Anker 10-Port 60W USB 3.0 Hub combines ultra-fast 5Gbps data transfer with 3 intelligent PowerIQ charging ports delivering up to 2.1A each. Compact yet powerful, it supports multiple operating systems and is trusted by over 20 million users worldwide, backed by an 18-month warranty for reliable performance.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

VT60043

Duties & taxes incl.

Vanuatustore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

View all Trustpilot reviews

Brand	Anker
Manufacturer	Anker
Colour	black
Item Height	23 Millimeters
Item Width	44 Millimeters
Product Dimensions	14.5 x 4.4 x 2.3 cm; 485.34 g
Item model number	AK-A7515111
Voltage	12 Volts
Wattage	60 Watts
Operating System	Linux, Windows 10, Windows Vista, Windows XP
Are Batteries Included	No
Manufacturer	Anker
Country of Origin	China
Item Weight	485 g

Anker 10-Port 60W USB 3.0 Hub with 7 Data Transfer Ports and 3 PowerIQ Charging Ports for iPhone, iPad, Samsung and More

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions