Sony PlayStation 4 500GB Console (Renewed)

Summary until i get a power cord: Overall the console is very clean, and packaged nicely with no damage done to the console or controller. Slight signs of wear on the console and controller, but only if you are looking for them and a reason to be upset. Questionable quality control but the best customer service I have ever gotten and I would absolutely buy from this seller again.8/24/23 orginal reviewConsole and controller seem to be in good condition, no dirt or finger prints, but I got 2 HDMI cables, a super cheap micro USB cable to charge the controller, and no power cable for the console. I contacted the seller immediately to try to get a replacement power cord, and I will update later.Update 8/25/23Seller responded quickly with a partial refund and a power cord is on the wayUpdate 9/17/23Found out the power cord was actually sent to PA and not MN, contacted the seller immediately, he responded the next day with another power cord shipment, and 2 bonus games. I will update again once the package arrives.Update 9/23/23Power cord and games arrived on the 19th, and I have given the console a few days to analyze the performance and such. As expected the power cord that was finally sent to me works perfectly, the games look to be in good condition although they are not really games I would play. No matter, I appreciate the seller for compensation for the issues and will likely try the games sometime soon since I have them, no point in wasting them.Performance wise, the console has a few lag spikes when playing god of war 2018, but I counted 2 in the 4 days I have been playing. As my friends warned me about, the ps4 fan is extremely loud, but I have noise canceling headphones for that. On the topic of headphones, the audio cuts out sometimes when useing the aux port on the controller, it hasn't the few times I was just using my TV speakers. It's not often enough or long enough to impact my game at all, just something to note. Overall, 9/10 experience, probably should have gone with the ps4 pro, but its alright.

Works very well

Do not buy, the system arrived dusty which isn’t a huge concern but I probably should have taken that as a red flag . But the power button was broken, and the remote that came with it never worked. Tried charging it and nothing, never connected to the system. Luckily I purchased another remote which connected with no problem, but I was disappointed because I wanted to have two in order to play games with family. And the system freezes periodically, I have been trying to return this system and they have made it so difficult. Save yourself the trouble and buy elsewhere.

Maaaaaan! I definitely love my PS3 and glad Amazon had the availability but I'm really here to brag on the insurance!!Any electronics that you purchase through AMAZON, absolutely spend that extra money for the insurance!! Ok, so I got the system for myself for Xmas in 2021 and me and baby daddy went hard and played it a ton in 2022 til I kicked him out in March 2023. That last like 5 weeks was rough because the system had quit working and we didn't have anything else to connect with, yadda yadda. I had completely forgot that I had insurance til a couple weeks later (lol of course I was lying down to sleep and popped up to tear my house up looking for the hard copy of the policy)When I called to file the claim, from the time they picked up the phone until they sent the survey afterwards, they were amazing! I've been working customer service for 25 years and they as a team are what I teach my trainees. They got my system fixed and were ON IT when a VERY minor situation came up. I bought something from 2 other chains and had to file a claim on both items and it was the WORST experience! Plus Asurion or whatever completely took care of shipping which brightened my day and made one of the other's mad (hopefully) when I wouldn't shut up about them making me pay to get it to them.

Aside from the shipping taking longer than it said and not shipped through Amazon, the PS4 works okay, runs loud at times, gets hot at times and looks like it was well used. Also the controller you get is NOT a PlayStation controller. For the price and after playing it for a few days it is a good PS4. I do wish the cord for the controller was longer that a foot

ps4 is in perfect condition, couldn't be happier with it!

It's a ps4 it's what we have had for a long time my old one broke after 5 years of extrm ues good product

Overall, it was pretty good, there’s some minor complaints that I’m going to state in this review, one big thing is that it came a week and a half after I ordered it, pretty big time lap, considering I only live two states away from where it’s being shipped, But when it came, I was really excited, open the box, all the wires were included, so that was a big step up from what I saw from other reviewers, the system itself was great, works great, and has been going great since I ordered it, but my biggest complaint, is the controller, first off, it was red, Not really what I expected, but also not really that bad, because I like the color red, but it had huge scratches and scuffs on it, the back panel was basically half off, and the left joystick is basically unusable, feels like there’s a huge rock in there, and I made sure, and I opened it up, and there is no rock or any debris or dirt in there, it’s just really messed up, so I can’t even use the system until I buy a new controller, which costs upwards of $60, But other than that I’d say it’s a pretty good purchase other than rolling the dice on getting a bad controller like I did.