ETEKJOY Electronic Door Lock 3-in-1 Password RFID Card/Tag Hidden Keyhole Digital Touchscreen Keypad Left/Right Lever Reversible Handle Keyless Smart Auto Lock

I’ve read many reviews. One concern was couldn’t gain entry to their garage and had to break the lock. There are two types of these locks. One has a carter key that holds the lock pole to the knob. They have a tiny hole at the base of where the pole goes into the knob. The second uses a spring to keep the tension on the rode so it stays in tack. If you don’t secure that pole to the knob or keep the tension on it the pole slides out of the lock handle and that’s why you can’t gain access. If anyone has any questions regarding installation contact me by email [email protected] I don’t mind helping with any trouble shooting questions or installation questions. I’ve installed many of these locks and I love them. I too had some issues my first few times but I know enough about them and I don’t mind helping people.With many thanks,Simmons and Sons Lockout Services LLC

When you have a door lock okay it is meant to operate it is not meant to be a pile of crap it is not supposed to be a pile of garbage I spent $80 on this product and the key could not even turn the bolt assembly for the door handle would not fit properly it was a giant mess even to the point that there is paint or something blue inside the lock now as soon as I had attempted to do what I had to do with this lock it literally a spring or a coil had sprung out right into my face so to me a product that is supposed to be a protecting deterrent from having somebody enter your home is about as pricey as asking for New York cockroaches to infest your home I absolutely will not purchase this product again considering that it is so difficult to piece together and now I don't even know if this lock will ever work because of the product and the way it is designed and the way it is made because if you have to use your key to assemble this it's not worth it you're better off just not having a mechanical key for this product and you are better off just having a swipe card technology or just key fob technology or a numeric code but to have a mechanical key on a piece of garbage like this I'm sorry to say is absolutely not worth the money Amazon I love you you're great with your products but this just happened to be one of those ones that is so full of nonsense a New York City cockroach is more confused about daily life putting this together sorry for the bad review but it's true

This is an update. We have had this lock for over two years and it works flawlessly. I love using the fob and the number pad.We had to change the guest code once and had no problem. I would recommend this lock if you have the skills and patience for the installation.We have just installed the lock and want to share some tips that may help.I suggest you read these notes along with the manual. The videos help more than the manual, which is a little hard to follow. ( I don’t understand why the manufacturers can’t hire a native English speaking proofreader.) But even with the videos, you can make some missteps.Part I Program RFID fobs first.If you read the English-like directions you can figure them out. But they haven’t quite got the knack for vocabulary, so here is a simpler and, I hope, clearer script. We programmed the lock before we installed it on the door, just in case we had to reset it factory default (which we did). On a table, we put both parts together and attached the handles. (The horizontal pins that hold keypad handle retract when you insert the key barrel and turn it.)This is from page 3 / 5 of the instructions, at the top. Some terms:The “initialize button” is accessed through a little hole in the casing at the top right on the back of the keypad unit (Outdoor half). You need a small screwdriver or needle- type instrument to access, or use the cotter pin (which you will need later) in the bag with the screws. .Fobs: They make a distinction between an administrative fob ( their term: “manage card”) and a guest fob. There is no physical difference among the 5 blue fobs they include, so don’t waste time looking for some designation. The first two fobs you use will become the admin fobs after they are programmed. The other three will be guest cards. All the fobs will open the lock, but only the admin fobs will allow changes to codes and such.Programing the fobs:Remove the black cover on the inside unit (two screws) and insert 4 AA batteries. Close.Connect the cables from each unit.Using needle-type tool, hold down the initialize button on the back of the keypad unit for 3 seconds until you hear a long beep. (You might watch the video for this)Then pick any one of the 5 blue fobs and swipe it over the card icon on the number pad. This is your first admin fob and you will hear one long beep.Take another fob and swipe the card icon. You will hear two long beeps.After 5 seconds, try the handle to open the lock. Both fobs should work.Now the guest fobs:Take one of the admin fobs you just programmed and swipe, then immediately swipe the other guest fobs one at a time.If a fob doesn’t work, swipe the admin fob again followed by the guest fob. We had to repeat the step for one fob which didn’t take the first time.Part II Passcodes:The video for this part of the installation proceeds quickly. In the first part the technician shows you how to change the 8 digit default pass code - 12345678. It is the pass code from the factory. Please note that you do not have to change the code. The administrative code must be 8 digits (bytes to them).In either case, you will probably never use the administrative passcode because you will want a shorter 4 digit code for daily use.Administrator CodeIf you want to change the administrator pass code, here is the sequence:tap the number 5 (this just wakes up the pad and touching any number will serve.enter the default factory pass code: 12345678, then hit #.tap the number 1put in your own 8 digit pass code and hit #put in your new code again and hit #You will hear 5 beeps if it succeeds.I would recommend that you test the lock by entering your new admin pass code.Guest Codeenter your admin pass code, then #tap the 8 keyenter 4 to 6 new numbers, such as 3425, then hit #enter the same 4-6 number again, then hit #Test and celebrate!NB: : If for some reason the pass code programing gets messed up, you can always do the initialization procedure again, BUT once you reinitialize, you will have to start from scratch; redoing both the fobs and the passwords.Part III Installing the lock on the door.The installation videos are pretty straight forward except for one omission that can cause a real headache.In the video, the tech picks up the keypad side of the lock with the bar already installed and inserts it into the demo door.Be careful, nowhere in the manual is it indicated how to install the square bar. I installed it with the grooved end in the exterior keypad side, and that is correct. But when I assembled both parts, the handle worked only one way wouldn’t lock at times.What they don’t tell you is that the grooved square end is to be inserted in the housing, and thenboth the housing, where the grooved square end inserts, and the the bar have a little hole. You insert the cotter pin through the hole to secure the bar. After you insert the pin, bend the ends upwards around the housing. This pin prevents the bar from slipping out of the housing and disabling the lock.Two more tips:If you first attach the black interior unit plate to the door as instructed in the video, you may find that when you try to attach the outer unit to the black interior plate with the three machine bolts, that it is difficult to align the bolts and housing. I suggest, first, that you screw the three machine bolts through the door hole and into the keypad back, leaving them a little loose until you have the keypad unit straight and aligned. Then use the wood screws to secure the black interior plate to the door.Lastly, you will need to tuck the electrical cord into the housing of the inside unit, obviously. I curled it around the bottom , and then, when I went to insert the outside lower screw, I found the hole blocked by the wire. You have space to put the wire higher in the housing to avoid this. It makes it a little easier.My lock now works perfectly. Aesthetically, it looks a little chunky and the door handle levers are a little wiggly and saggy, but these little things are far outweighed by the keyless functions.Hope this helped.

We purchased the lock a few weeks ago and installed it shortly after receipt. As others have noted, the locks construction is solid and we've been happy with the overall performance. Installation was a bit of a challenge initially as the instructions are not too detailed but we worked our way through. The rfid tags are pretty easy to use and we have the two keys as well. It would be nice if you could keep the door unlocked, although it hasn't been an issue for us. I prefer to use the electronic keypad.

The inner door handle rests on the door hardware because this set came without the two screws that keep it attached. Had to go to the hardware store to find something that would keep it on, but it’s not a perfect fit. It really is a hazard if in an emergency we were scrambling to put the door knob back on to get out. Clearly no one is quality checking these kits.