Full description not available
T**N
This is a great read for anyone in sales or self employed
This is a great read for anyone in sales or self employed. I read it in about 3 hours then passed it on to my office receptionist! EVERYONE should read it. Some of it may not apply to you directly, but trust me; you will get an idea or two!
L**5
Great Book
A great book for people who are self employed and are business owners. To help develop and retain customers.
D**N
Put these easy and simple thoughts into motion and you will automatically ...
This is a must read (and reread) book for ANYONE in customer service. Put these easy and simple thoughts into motion and you will automatically become the best __________ in town. Buy it for all your employees (at least your team leaders) and watch your business grow!
R**D
Common sense outside the box
HTWCAKTFL is a great insight into not only time held strategies but also a look into the new generations of customers. Following the outline of this book will help anyone from the day-in, day-out sales person the the mom and pop bakery down the street.
S**Y
Salon Professionals Rave
Young stylist who come to work in our salon always comment on the number of clients that I have had of many years. I always tell them to read "HOW TO WIN CUSTOMERS & KEEP THEM FOR LIFE". I first read this book many years ago and I can honestly say that it taught me about quality customer service. It is now a part of our in house training program for new employees.
P**N
The Best book on good service.
Best book on service I had read and used.Have given out by 100 copies to people to understand service
J**O
Small Busines Owners Manual
This is an absolute must read for all small busines owners. I've had my own small manufacturing business for 19 years and I can assure you - THERE IS SO MUCH TRUTH IN THESE PAGES THAT YOU IGNORE IT AT YOUR OWN PERIL. Plus, Michael Leboeuf is a excellent writer. Buy it!
A**O
Five Stars
Great
Trustpilot
4 days ago
3 days ago
