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I purchased the queen "firm" directly from the Brooklyn Bedding website, but I wanted to share my review here on Amazon for others purchasing this mattress.PROS:Customer Service - I wasn't sure if I should purchase the medium or the firm, so I used their chat feature to talk to Mario, who steered me towards the firm. I'm a side sleeper, for which they usually recommend a medium firmness, but I am a heavier person and I hate sleeping hot or sinking into a mattress. Mario thought the firm might be a better fit for me. He was very patient and answered all of my questions, and was not pushy like the salespeople I have been subjected to in the box mattress stores.Delivery and Setup - my mattress arrived very quickly, and I was able to slide the box into my bedroom and tip it over onto my adjustable mattress frame by myself. From there it was easy to remove the plastic packaging and let the bed decompress. Don't worry if yours looks like a twin size when you first take it out of the box - there IS a larger mattress in there! I've attached some photos to show the difference when compressed.Decompression - My mattress decompressed to the full 10" height in just a few hours,and I was able to sleep on it the first night. I did notice that my particular mattress is not the standard 60"x80" queen. Mine is just a fraction over 59" x 79.5". It's not really an issue, but I did notice a slight overhang from my mattress pad, which prompted me to measure the mattress.NO chemical issues - I've had issues with box store mattresses due to the fireproofing chemicals that they use. I'm happy to say I had ZERO issues with chemical out-gassing from the Brooklyn Bed. It's been in my home for almost a month now, and I have not experienced the headaches and flu-like symptoms that I had experienced with my previous mattress purchases.No odor - there was a slight latex smell the morning that I unwrapped the mattress, but 8 hours later it had almost completely disappeared. I only notice faint traces of it when I raise the mattress using my adjustable frame.Well constructed - This seems to be a very solidly built mattress. I had tried out a latex mattress from Denver Mattress company prior to this, and the Brooklynn bed is much better quality in my opinion.Free Trial Period - they give you plenty of time to make sure this mattress suits you, and offer a 100% money back refund if it doesn't. That is something most box stores just don't do. The only one I know of is Denver Mattress, and even then, they charge a shipping fee and exchange/pickup fee.CONS:A Small Amount of Heat Retention - This mattress is not like the "I'm broiling inside my own skin" fire pit that a memory foam mattress is, but it does sleep warmer than a traditional innerspring mattress. If you live in a a cooler climate, I think this mattress would be ideal, but if you live in the hot and humid south like me, you may experience an issue with heat build-up in the summers. I think this may be due to the poly-foam layer that they quilt to the cotton cover. I have slept on a latex mattress topper with an organic cotton cover for many years and never had a heat issue. I think the poly foam layer may block the pin-holes in the latex, making it less breathable. A thick cotton mattress pad helped resolve my issues with this though.Overall, this is a good mattress for the money. However, I have decided to return mine to do the firmness level. If you are a side sleeper like me, I HIGHLY recommend looking at the medium firm mattress instead. The "firm" version of this mattress is very firm indeed, and I have been waking up with hip, rib, and shoulder pain for the last 3 weeks, pain that I didn't have the first week I slept on the mattress.Sleepopolis's YouTube review puts the medium firm mattress at an 8/10 on their firmness scale, but I'd say that this firm mattress is a 9.99/10. It's slightly softer than sleeping on a plush carpeted floor, but not much. My old latex mattress topper was a 28ILD, which is the same firmness as the top layer of the medium firm mattress (versus 34ILD in the top layer of the firm mattress). I should have stuck with the medium. Depending on how my return process goes, I may be reordering this mattress in the medium firmness level.I'll try to remember and update this review after the return process is complete.

I never heard of a Brooklyn mattress before, but it's not everyday you buy a new one. I did my research... a lot of it in fact and read reviews just like this one to help me make a decision. Every person is different when you sleep and how you describe something. So here is my take.I like a firm but soft to skin with some give for my joint areas. I had a tooooo soft pillow top that only one felt comfortable...the heaviest as I would roll to the center. Husband went to a really firm, like the floor bed with good reviews...from the sales person. It is still in the master bedroom with only him sleeping on it because even with 2 memory foams it flattens out and I feel each pressure point screaming. This said he sleeps wonderful on it. See what I mean about each persons thoughts and feelings. But, if you listen to what others say bothers them you will find someone like you eventually and this helped me. I was about to order a medium firm, but due to reading a bit further I ordered a soft and I am soooo glad because it is still firm to me but has more give than the medium would have. So do your research and nobody is wrong...we are just all different shapes and styles and some with pain and others mild discomfort. I personally LOVE THIS MATTRESS!! It seems to be made very well and so far holds it's shape. It's like the old feel of latex mattresses with a bit more comfy topside softness than they use to be. Because of the price and the time to try it out or send it back you can';t go wrong trying this bed out. At $750 for a queen that is little money even if you only got 5 years out of it but I believe this will last a longggg time.So glad I took the time to research. Just so you know. I had neck pain with headaches, and couldn't sleep on shoulders or arms without it hurting or going to sleep. I can sleep on my side or back and even on my stomach which I haven't in years as a child..but it's not a healthy way to sleep for neck problems anyway. Left side sleeping or back is best always for digestion and other issues for your organs to function at best while sleeping. Research that too. :) Hope this helps you as other reviews have helped me. Thanks Brooklyn Bedding for such a nice bed at a reasonable price!

Comfortable for side sleeping even if you don't have your own natural padding. Bought another for a back sleeper who likes it too. Opened up and expanded to full size quickly. Great mattress.

Went with the soft, and love it. This is by far the best mattress I’ve owned. I’ve had it almost a year and it feels the same as it did the first night. Great, great AMERICAN made product.

Scared me at first bc it looked small but grew large after removed from packaging.. Loveee this mattress! I have looked all over for a mattress like this! Its perfect

The finest bedding item I have ever purchased! Heard about it on the Elvis Duran Radio Show...wish I had purchased this mattress long ago! Do not shop around ... Be more than happy and BUY THIS NOW!

Fit For A Queen......Measures 80 Inches Long, 60 Inches Wide, 10 Inches High (SOFT), A Very Comfortable Mattress Whether Sleeping On My Side Or Sleeping On My Back (II Am 5 FT..8 Inches Tall Weigh 145 Lbs.....Very Attractive Looking, Three Shades Of Light Grey And White Sides.....Very Nice All White Comfy Top..........( A Side Note)....Mattress Arrives In A Sturdy Box.....Nicely Wrapped In Plastic....Take Great Care In Removing The Plastic From The Mattress.....I Had No Issues......Fit For A Queen......I Use The Mattress Right On A Laminate Floor.....No Issues ........