Dear Value Client, Thank you so much for contacting our store. Below is our return policy. 1. Not receive product yet 1.1 Product is on the way --> Partial refund 30% (not more than 15$), then give full refund after get the product back 1.2 Product is lost --> Resend/Refund/Discount 2. Received product... 2.1 Not quality problem (not fit/wrong delivery) --> Recheck order--> Partial refund 30% (not more than 15$),then give full refund after get the product back 2.2 Quality problem (Color difference/Defect/Damage) --> Send picture to us --> Partial refund 30% (not more than 15$),then give full refund after get the product back Please kindly let us know what's wrong with the order you received. If you have any other problems, please contact us first before leaving negative or neutral feedback, we will try to meet all your needs Best Regard, VP Trendy
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