Broil King 955050 Regal Charcoal Offset 400 Smoker and Grill, Black

Very sturdy with a good seal. I was able to control the temp easily with inlet and exhaust vents. Also used as a charcoal grill and cleaned up easily.We got the 400 offset charcoal because it is slightly smaller than the 500 and for our small family we don’t need a lot of food at one time. Perfect fit.

I assembled the smoker and came up with a few problems with the pieces- I notified the seller and they replaced the 2 pieces. Took me about an hour to assemble, some of the predrilled holes weren't great and required some more heavy duty tools to get the screws tight and in place. My first smoke was good- smoke did escape from some of the usual areas- lid, smoke stack, etc. I had to add strips of synthetic rubber- I'll be trying out the upgrades soon. Easy to check temp, move stuff around on the main grill. Easy to add fuel- the fuel box is big compared to my last smoker so I have to learn the right mix. Straight forward to clean. Overall a good smoker I would recommend.

Overall, it's meh, at best. I think maybe some of the rave reviews could be from folks that have not had a good offset before. Seriously concerning is is the corners cut using those lamely thin endcap/cheeks on this smoker; They are so thin, the fire-box literally sags without anything in it, as it's pulling on the cheek of the cook chamber. I've spent half as much in pits that were twice as thick, and never have I had one with a sagging burn-chamber. Unacceptable for the price. I would have much rather given-up the pretty handles and Kenworth-sized chrome badging in trade for thicker metal (at least on the cheeks and stress-points) and a gasket on that burn-chamber that spewed smoke so badly it ran us off the deck. I'm a fabricator by trade, so I will modify what needs modified to bring this thing up to where it should be (add a box-wide stick of 3/4" angle in both the cook chamber, as well as the burn-chamber, drilled exactly for the two top mating bolt-holes, with stand-offs in the cook chamber to pull that burn-chamber back level and give it the support it needs, as it's too much trouble to send this overpriced turd back. Of course there is no short supply of the fiberglass gaskets on the intent to fashion one for the fire-box, SO THE HEAT AND SMOKE HEAD FOR THE COOK CHAMBER!!! NOT WORTH THE MONEY! And not that this fact matters much to myself, as I know both good AND bad products come out of China, but this is certainly NOT made in North America...China it is. As we've set out to use this on our deck, I've noticed two more issues...one of the adjustable leg pads is crooked. Also, whomever is fabricating these things must be first year welders/fabricators...the spot welds are insufficient, and fitup looks like a child did it; the shelf on the front of the cook chamber was fabricated out of square, and the posts that slip into the sleeves on the front of the grill are not symmetrical, in angle, nor in length, which has the work-surface lopsided. If this was a 300.00 grill, I'd mention none of it, but it's not. I will build my next one, to be sure.

We had a little trouble with the 3rd party shipper "losing my smoker on their shipping dock" which delayed delivery for a few days, but after some phone calls we got it straightened out, and once they "found it", they even agreed to my request fro Saturday delivery to try to make up for their error. The Broil King Offset Smoker is EVERYTHING it should be, and MORE! Great product. I assembled it myself rather than pay >$100 for the privilege, and had no trouble or missing parts whatsoever. I am a happy BBQ man now!

Lid fit badly broken thermometer no replacement parts says Canada parts made in China.

Bought this for a Christmas present & my husband loves it...quality materials & excellent craftsmanship.

Doing my second weekend of smoking ribs on this grill. It's not terrible. The packaging was sub-par and it has rub marks along the entire back side of the grill, I rubbed in some oil when I did the burn in and it helped. The thermometer is sadly just a joke, it has never moved from bottomed out and fogs up. Of course you will need to add some gasket material to seal it up tighter. These are minor things, but if it was perfect I'd review it as such. In general it does a good job, and with some practice I'm sure I can get some incredible meals out of it.

Several of the components are not as shown in the pictures and videos. The shelves do not have the grating (holes), there is no damper between the offset and the main chamber, the wheels are solid round (hard to create friction when moving), and the offset grill only came with one larger grill grate that is very challenging to get fit inside the door but does not fill the entire length of the offset chamber. I believe what is shipped is a really old version of this grill. And once you have opened all the boxes in the shipping container, making the decision to rebox and return and wait another several weeks to get another one is difficult….i feel cheated after doing so much research and paying so much for features that don’t exist….