Question 1

My head is measuring exactly 23”. I don’t like anything too snug so should I get the large? Or will it keep sliding off my head?

Accepted Answer

Hello C.,

Thank you for your interest in our products! Having the proper size headband (with a snug fit) is crucial not only for comfort but for sound purposes too. A proper fitting headband will prevent the speakers from sliding around while in use as well as the headband slipping. Having too snug of a headband, however, might cause discomfort as the speakers would be pressing into your ears. Please note the Fleece material is a bit thicker than the Breeze fabric and provides a bit more cushion. Please note the lightweight, moisture wicking Breeze material will stretch a bit more than the soft, cushiony Fleece fabric.

Since you are right at the cusp, we would suggest a Medium headband. Should the headband you order not be the best fit, please note we offer a limited one year warranty on our products and would be able to exchange it for a different size / fabric if need be. More information regarding our warranty can be found on our website.

Please do not hesitate to reach out should you have any further questions or concerns! Our direct contact information can be found on our SleepPhones® website.

Question 2

Are their any version that cancels noise without playing music?

Accepted Answer

Hello Daphnee,

Thank you for your interest in our products! The SleepPhones® products were constructed to minimize ambient noises. If you listen to music, you can camouflage outside sounds such as snoring. However, the product does not have any external equipment to eliminate noise. Unfortunately, just wearing the headband, without listening to any music or tones, would not offer any ambient sound reduction. We market the product as noise reducing rather than noise canceling. Some of our customers listen to music to calm them which enables them to fall asleep faster, while reducing background noise. Many customers also listen to music all throughout the night and do find that it does help to block out their partner's snoring.

We love our customers and want everyone to have a positive experience while using our products! You may contact our customer service specialist for assistance any time via email at: service@acousticsheep.com or phone (1-877-838-4790, Monday through Friday, 8am to 5pm, EST. We look forward to hearing from you soon!

Question 3

are charger included  if not how much do they cost?

Accepted Answer

Hello!,

Thank you for your interest in our products! The corded SleepPhones® Classic product does not need charging as it will plug directly into any device that has a 3.5mm headphone jack such as a CD player, mobile phone, tablet, or computer.

We love our customers and want everyone to have a positive experience while using our products! You may contact our customer service specialist for assistance any time via email at: service@acousticsheep.com or phone (1-877-838-4790, Monday through Friday, 8am to 5pm, EST). We look forward to hearing from you soon!

Question 4

this product seems to wear out quickly......why?

Accepted Answer

My husband has been wearing his every night since he received these in April. He hasn't had any problems and we bought a second set for him to travel with. I have even removed the covers for washing so I think they are holding up well.

Headphone jack	3.5 mm Jack
Model name	Classic
Connectivity technology	Wired
Wireless communication technologies	Bluetooth
Included components	Headphones
Age range (description)	Adult
Material	Fleece or Breeze Fabric
Specific uses for product	Travel
Recommended uses for product	Travel, Music
Compatible devices	Devices with a 3.5mm audio jack or compatible adapter
Theme	Sleep and Comfort
Cartoon character	no character
Control type	Media Control
Cable feature	Retractable
Item weight	2 Ounces
Water resistance level	Not Water Resistant
Frequency range	20 Hz - 20,000 Hz
Package type	Standard Packaging
Product Dimensions	6.99 x 12.7 x 16.51 cm; 56.7 g
Item model number	SP4BL
Special features	Stereo
Other display features	Wireless
Form factor	On Ear
Color	Midnight Black - Fleece Fabric
Item Weight	56.6 g

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SleepPhones AcousticSheep Classic | Corded Headphones for Sleep, Travel, and More | The Original and Most Comfortable Headphones for Sleeping | Midnight Black - Fleece Fabric (Size L)

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