ECOVACSDisposable Microfiber Mopping Pads, Compatible Robot Vacuum Cleaner, OZMO T8 / T8+/ T8 AIVI/ N8/ N8 Pro/ N8 Pro+, 25 PCS Per Pack

I've never seen a privacy policy more egregious. They have one innocuous-looking privacy policy on their website, and a nasty one that you only see after you download the app (and have presumably already bought the vacuum). It allows them to:- Allow employees to look at arbitrary images taken by the camera (they say it's only if it gets stuck or whatever).- Target ads based on your floor map- Collect your phone's IMEIA lidar floor map doesn't seem too bad, but you can determine a person's buying habits, wealth status, occupancy and a lot of other things just looking at the legs of your furniture. If you have an Ikea chair, an Ikea table and an Ikea sofa, the chances that, based on just that information, you don't shop at Ikea, are extremely low.And no app has any business collecting your phone IMEI. This isn't standard practice. That's just them saying they want a *permanent* record of who and where you are.

Update 11/30 -- frustrated! (Again)It's been about 2 months since I received the replacement unit which to my surprise included the auto empty dock. Ecovacs surprised me a few months back by replacing my original unit with an upgraded "n8 pro plus" unit with self emptying base. Here are my findings.1. The vacuum itself is strong where it vacuums. I'm always impressed with how much debris the robot collects daily.2. The robot just doesn't get close enough to baseboards. It's likely a limitation of the round design of the body and the size of the wimpy side brush. I had a 360 s5 prior to this that did a better job with edges.3. The unit has started to find interesting ways to get itself stuck in my place. It really lacks brains sometimes. I've tried disabling the obstacle avoidance as I had read others reporting it was sometimes the cause of the issue. Honestly it still was getting stuck.4. Returning to the self empty dock the unit started developing an issue where it will misalign and fall off the little ramp it drives up. I've cleaned all the sensors multiple times and reset the robot. It still does this5. My maps have corrupted twice now in 2 months. Requiring me to reset the robot.These things leave me feeling this just isn't a reliable model that can left alone to run an automated schedule. I will try my luck again with ecovacs support. I am frustrated and feel it's almost time to move on from this thing. I feel like I wasted a great deal of money on something that just isn't meeting my needs .Update 9/12If you've read any of the previous versions of this review then please notice I've adjusted my rating back up. This was primarily because of the gesture made from Ecovacs.So I was told my n8 pro was unrepairable and a new unit was being shipped to me.Today to my surprise I got my parcel via UPS and inside was a new N8 pro plus. (Basically an n8 pro with the auto empty station)This blew me away. I will accept this as a good customer service gesture and not an error. 😜. It's too soon to say how the new unit performs. But so far so good.Update 8/28/22Shortly after my last update I sent my robot in for repair under warranty. While dealing with customer support was frustrating I will say the process of returning the robot for service was easy. It's been gone 3 weeks now with no updates from Ecovacs, other than a response to my email thanking me for my patience. (Lol.. I don't think they quite get me.)Since sending it in I've seen sales on competitors products and debated cutting my losses on this disappointing purchase and just buying a different unit.At this moment I have a hard time recommending this product. On one hand I really appreciated how much this unit sucked up when it worked. On the other hand I was tired of coming home to find out this unit malfunctioned, got confused or just generally crapped out and didn't finish up.There are much better units out there!------Update 8/1/22I figured I'd update my review. I'm growing more and more disappointed with this purchase. My robot pretty much gets confused daily now on the same spot of bare laminate floor. The robot moves a 1/2 inch it stops as if it is about to roll up on the rug with the mop plate or off the edge of the stairs. It stops, turns and does the same thing over and over again until it announces after about 10 minutes it's stuck. I give it a nudge and restart it and it works again. It's the same floor that's around the whole house so I don't understand what's wrong. Tech support from ecovacs hasn't been overly helpful other than suggesting resetting the bot. The same issue persisted after I tried that. I'm sending it in for service to ecovacs. Fail that working I may lay a rug in that spot to make my smart robot work.I bought this unit for a few reasons. Excellent price, it mops and reviewers said it had decent vacuum performance. I was also intrigued by the smart obstacle avoidance technology.What is can share after 30 days1. The mopping performance is decent for a robot vac.2. It seems to vacuum up quite a bit of stuff. I'm happy with suction.3. It doesn't really get close enough to walls to clean up corners or along baseboards. My cheap $200 one did a better job with that.4. It seems to find new and interesting ways to get itself wedged under furniture. The obstacle avoidance and radar sometimes make this thing go in trippy places.5. It's decently quiet.5. The scheduling function in the app has started working intermittently since the last update6. Ecovacs support has kinda sucked so far.I've missed my 30 day return window with Amazon now, so I'm kind of stuck dealing with them. Wish me luck.

I've waited a few months before writing this review as I have been burnt before with robot vacuums bugging or malfunctioning after a period of time. I have tried 3 different brands including the fancy iRobot vacuums and I can wholeheartedly say that this is the best one.The mapping is excellent. It is quick and effective. I have used it in two different apartments with excellent results both times. The app while not full of features, is good and easy to use.The only potential drawback is if you have high rugs then it may struggle to get onto them as its ground clearance is quite low. I find its rug/carpet cleaning abilities a bit lower than the iRobot but it literally wipes the floor with most other robot vacuums in terms of hard-floor cleaning.Speaking of wiping the floor, I seldom use the mopping function and find it more of a gimmick than of actual use and that's been my experience with other vacuums as well.I read some reviews that complain about the battery life. That hasn't been my experience with around 800-1000 sqf of cleaning but it may be an issue if you have a bigger house or apartment.Great product that I would definitely recommend buying.

****Edit****On March 8th, the seller (Smart Home Robotics CA) reached out to me to apologize for the issues I had with the N8 Pro I had purchased. Talking back and forth through messages, I have to admit they sure do value customer service and stand behind the products they sell. They were friendly, and very compassionate to providing the best customer experience that I have ever encountered. They went above and beyond to make sure my satisfaction as a customer was a priority. To me, this speaks volumes to assuring that, in the future if I purchase another one of the products they sell, I can do so knowing that they are a seller that will take care of their customers by helping out from troubleshooting to advise and not just fulfill a sale and forget about the customer afterwards.All in all, the solution they provided was more than adequate and I would rate Smart Home Robotics CA 5 out of 5 stars. Actually, 6 stars out of 5 as if they are willing to go above and beyond, so can I as a customer.--- Original review below:Had this for a few weeks but am returning it (actually already boxed up and ready to take to Canada Post for return Monday. It was making a weird "clunking" noise like the front caster wheel was faulty, really noticeable when the robot changes direction and then suddenly speeds up, so could be another issue. Second issue is it had overlaid the map on the main floor of my house 3 times and the floor had to be remapped. Third and final issue for me was it totally ignored the no-go boundaries and no mop zones I had set. Would just ignore them and get tangled on cords under my side tables or when mopping, it ignored the no mop zone and would get to the area rug and then get caught up because the wheels seem to just slip (even on the default medium setting) for the flow.I had hopes for this, but the clunking and ignoring my no-go boundaries and no mop zone was an absolute deal breaker.PS. The App is passable as long as you are willing to live with two glaring issues that have yet to be fixed. First, the dividing of areas is atrocious and extremely frustrating. Second, you can name the robot, but can not set a name for a room. They do have default ones like kitchen, dining room, living room, bathroom, laundry, and whatnot, but you can not name anything yourself. So if you have, like me 3 bedrooms, each of them just has "bedroom", you can not name them whose bedroom they are so if you use Amazon Alexa or Google Assistant you can not instruct it to go clean a specific bedroom.I really wanted to like this, but unfortunately it is going back......

Overall happy with this robot cleaner. Finally a robot that actually doesn't get stuck in the chairs and goes under the table. The only problem is the actual puke/poop avoidance. If it is not big/high enough, it will plough right through.Edit: I was contacted by support to help resolve the problem. Very nice. They care about their customers. Will by from them again.