Kesnos34 Pints Home Dehumidifier for Spaces Up to 2,500 Sq. Ft, Quiet Portable Dehumidifier for Basement, Bedroom, Bathroom, with Drain Hose, Auto Defrost, Timer, Adjustable Air OutletRecycled Claim Standard BlendedOrganic Content Standard Blended

Sometimes you get a lemon. That can happen, but that’s also when a company shows how they stand behind their products and make it right. I got this unit and set it up as per description in the manual. Since I have high humidity in my basement I opted for the permanent drain function, the integrated little bucket would fill up in no time. I can see where this option is very useful in less high humidity and where there’s so way to drain it. But for a Kentucky summer this size of drain bucket wouldn’t suffice.When you set up the drain function, you’ll need to pull the little grey plug from the drain port, then just push the included drain hose onto the port. The hose needs to hang down from the drain port in order to drain properly.I do like the large humidity display. A quick look as I walk past and I know where we’re at with the humidity. At first I did have a problem where the unit just wasn’t working very well, it barely made a difference in the humidity. I reached out to Kesnos directly and had answers the next morning. After analyzing the issue they ended up replacing the unit. So yes, I got a lemon at first but they made it right.

I bought a Kesnos 120 Pints most efficient energy star dehumidifier and install it in my basement. I was very happy with the moisture removal, easy of use and the value for money that a month later I bought a second unit 150 Pints.There was a problem with the second unit. I called the customer service and report it. They were very understanding and supportive and sent me a replacement and free return for the malfunctioning unit.I am very happy with their products and the way they answer customer's requests.I shared my experience with my fiends and relatives.I strongly recommend it.

I purchased this dehumidifier a year ago, and it worked wonderfully—quiet, efficient, and really helped manage the humidity in my home. Unfortunately, just after the one-year mark, it suddenly stopped working. I was initially disappointed, but I decided to reach out to customer service—and I’m so glad I did!Their team was incredibly helpful, responsive, and professional. After some troubleshooting they arranged to send a replacement unit. I truly appreciate how hassle-free and supportive the entire experience was.In a time when many companies make warranty claims a headache, this brand stood by their product without hesitation.I will post a followup review in a few months to let you know how the new unit is working.

I purchased the Kesnos 150-pint, 7,000 sq. ft. unit with the built-in pump, and it’s been fantastic. I ran it all last summer in my basement, and the best part was never having to empty it — the built-in pump drained directly into my washing machine drain.It kept the space consistently dry, maintaining around 50% humidity the entire season. No musty or muggy basement smell — just clean, dry air. It ran continuously through the summer and always kept the humidity within range.This spring, just a few weeks shy of the one-year mark, I ran into a small issue. I emailed Kesnos support before bed, and by morning I had a real response with helpful troubleshooting steps. After confirming the issue wasn’t resolved, they offered to replace the unit at no cost the very next day.I can’t say enough good things about their customer service — no runaround, no long waits, just straightforward, fast, and helpful support.If I ever need to buy another dehumidifier or someone asks for a recommendation, I wouldn’t hesitate to recommend this model for both its performance and the excellent support behind it.

This dehumidifier was significantly less expensive that a new one so I was worried about the condition of the unit. The only real difference was the box and packaging were not original but Amazon packaging was perfect. No parts missing the manual was in good shape, seemed like it had seen some water, but no real issue. The unit looked brand new. Plugged it in and is is now keeping our basement dry.