Aqua OptimaAUR002 Improved Quick Heating Hot Water Dispenser, Water Cooler, Electric Kettle, Countertop Water Filter, 7 Temperatures, Dispenses Cold Water, Zero Installation, Includes 1 Filter

My machine is 13 months old and it quit making cold water. The motor/fan just keeps running. We contacted the seller and they had us drain it and basically restart it. It didn't work. They said it's most likely a fan issue and since it is out of the 12 month warranty they can't do anything. Very disappointed seeing as how expensive it is. When I looked up the actual company (not just the seller) it says they are owned by the seller. This seller's webste says it owns 56% of the global share of the kettle control market.

I use it every day after purchasing it! Easy to use and you can get the hot water very soon!

Decided to retire my 15+ years old traditional Zojirushi water boiler and warmer and try the instant heat water dispenser, thinking it should save electricity and can decide the desired temperature for each use.Pros1. easy to use2. fast to start dispensing, but of course not as fast as any water boiler and warmerCons1. The water tank looks big but it has an opening around 2/3 of height essentially wasting a lot of volume that can be used. Or if that's for accomodating the filter? I always use RO filtered water, so I don't use the filter anyway.2. There is an opening at the center of the water tank lid. It might be used for letting air in when pumping water out? Is it really needed? my coffee maker has similar water tank but doesn't need that opening. To me, the opening is just letting dust in.3. The temperature jumps from 104F to 175F. To us, 104F is not warm enough, 175F is too hot to drink. It could be better having temperature distributed more evenly.4. The machine is much larger than I think it should take5. I understand it requires high power to heat the water quick, nonetheless,1500W can be an issue for some kitchen with limited placement options and electric cirucits. If you use it accidentally with other high power appliance like microwave, toaster oven on the same circuit, it will likely pop the breaker.

Update 7/29/2023: I purchased this in January, so about 6 months. I am a licensed master electrician. This thing worked well for a long time. Unfortunately, recently it has been popping the AFCI breaker. This is a dedicated countertop circuit with one lone GFCI receptacle. Very basic installation. Ambient heat isn't anything crazy. Panel is in a cool basement. The AFCI blows and sometimes the adjacent AFCI on the same phase (not beside but one breaker over) trips as well. Replaced the GFCI receptacle to the 20 amp style (which should be identical internally) as well as the breaker. Still happening. I think what is going on is that we have multiple coffee maker type gadgets on different dedicated nearby circuits, each modulating its heating in an on/ off pattern, and that somehow these frequencies are bleeding into each other, fooling the one with the largest load to trip. I'll keep digging, but I suspect the applince is the culprit.Original review:I've been using both styles of Nespresso on and off for years. I say "off" because the pods are embarrassingly expensive and don't taste like true espresso. The rest of my family prefers instant with microwaved mugs of water. This creates a line for the microwave when food is cooking. The best coffee we make comes from a drip coffee maker. However, this requires making an entire pot which inevitably must be wasted and the carafe washed just about daily.The Aqua Optima has a hottest setting which dispenses at up to tea kettle temperature (seems just under 212°F). This is perfect for tea or ramen. The 205°F setting is better for hot chocolate. For my purposes, this replaces both pod machines and frees up the microwave.I was wary that this thing might preheat all day, wasting power. However, I have a Sense energy monitor and was able to confirm the heating element only runs while dispensing. The plug pops rather dramatically when first plugging in, making me fear that it was drawing a lot of current, but this seems to be related to a capacitor. It's not actually drawing hardly any power in standby. Speaking of plugs, it does indeed come with a standard 110 volt, 15 amp U.S. plug. It seems to draw roughly 1500 watts when dispensing but, again, almost zero in standby, regardless of on or off.I should also add that the auto-lock function and beeps can be turned off through pressing one button down and the other up (manual gets this part wrong). Lock button is red when turned on, but again, the unit uses "<0.5 watts" of power in standby, so it doesn't really matter if on or off. All that really does it turn off the LEDs which use almost no power. So I just leave it on all the time so it never auto-locks.

The Aqua Optima AUR002 dispenses chilled (not cold) or varying degrees of hot water (not boiling) at various increments you set. Cool. Except...* It dispenses pretty slowly. Just 8oz of chilled water takes half a minute. Hot takes far longer.* The touch controls are unreliable. Powering it off usually takes a few attempts, and every time it's powered off the settings are reset (sound mute, child lock, last set temperature/amount, etc.).* It only keeps water chilled when the child lock is on. If you opt to turn it off so you don't have to unlock it every time you use it, it also turns off the water cooler. Don't ask me why, I have no idea.* The drip tray only has three height notches. If none of those is high enough for you (such as in the case of small tea cups), you will experience mild splashing since the water stream isn't smooth.* Finally, and this is the biggest annoyance, is the machine likes to start beeping constantly. While it's doing this, the touch controls are unresponsive, and none of the three usual "maintenance" symbols light up. I think it's a leak alarm, but there's no leaks and it goes off almost every day. The only way to turn off the constant beeping is to unplug it and plug it back in.All in all, it does a mediocre job at what it's supposed to do (no ice cold nor boiling hot, with slow dispense rate), with half-baked features that are unreliable (touch controls), and will double as an alarm clock in the middle of the night (except you can't set when it goes off).Go buy something else instead.

Easy to work and fill with water. Not sure how long filters will last . Quite expensive to replace

Loved that it is do easy to you and boils water quick