Question 1

i'm having trouble turning on the remote..what am i doing wrong?

Accepted Answer

Had a friend who had problems turning her remote on too just return the unit and get a new one

Question 2

Is this device fda cleared? i am asking this again because when i look this up, you don't say "yes" or "no." is it cleared, please answer "yes" or no?

Accepted Answer

Hello Yaya,

Thank you so much for your question and your interest in our product. Our Nourished Bodynskin Led Face Mask is registered with the FDA as an LED light therapy Mask with Regulation Number 890.5500, which is exempt from the premarket notification procedures subject to some limitations. LED Face Masks are beauty home-use devices, and these products fall under medical devices class 2 and are exempt by FDA. Being exempt from the premarket notification procedures means this device doesn't need to undergo the FDA clearance process.

Also, our LED Face Mask has all the necessary documents required to sell them, and they have been accepted by Amazon. This product was designed with every customer in mind and has undergone several tests to ensure they are safe and effective.

I hope this helps, and please do not hesitate to contact us if you need further assistance.

Regards,
Mark, Nourished Bodynskin Team

Question 3

Could it be used with hydrogel masks like other brands?

Accepted Answer

Hello Patricia,

Thank you for contacting us. It is a pleasure serving you today.

Yes, it can be used with hydrogel masks, facial creams, or nourishing serums.

If you have already purchased this device and need more instructions on how to use this, please scan the QR code at the back of the remote. You can also email us directly at support@nourishedbs.com, and we will gladly assist you.

Please do not hesitate to contact us if you have any further questions or concerns.

Sincerely,
Sarah, Nourished Bodynskin Team

Question 4

Can i use the led neck mask on other body parts?

Accepted Answer

Hello Catherine,

Thank you for your inquiry. My name is Nikki, and I will assist you today.

LED light therapy can be used on various body parts, including the chest, abdominal area, back, arms, and legs. Our LED neck mask was designed to be used on the neck and décolletage, but it can also be used on other body areas.

For instance, LED light therapy can alleviate pain or inflammation, and it’s also helpful in reducing muscle soreness and stiffness, as well as promoting the healing of injuries. It can also improve skin texture and tone and help increase collagen production.

LED light therapy can also be used on the abdomen for aesthetic purposes, such as reducing the appearance of stretch marks and cellulite. Blue light therapy has been shown to be effective in treating acne on the body, including the back and chest.

Thank you for your interest in LED light therapy. If you have already purchased this device and need more instructions on how to use this, please scan the QR code at the back of the remote. You can also email us directly at support@nourishedbs.com, and we will gladly assist you.

Best regards,
Nikki, Nourished Bodynskin Team

Manufacturer	Nourished Bodynskin
Item model number	NBS-1
Package Dimensions	34.8 x 29.9 x 4.39 cm; 500 g
ASIN	B0BBB76WYQ

Nourished Bodynskin LED Light Therapy Face & Neck Mask - Facial Skin Care Device - 7 Colors Red & Blue - Rejuvenation, Anti-aging Product for Wrinkles

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