Full description not available
A**D
Works out of the box.
One year later: superb protection and has stopped ransom ware attacks and what not.It has the capability to stream UHD and is faster than before.Edit after using it for 3 months: As long as your are connected to it, your device is secure. It does scan every traffic. Every byte. And hence your network slows down when you are streaming on many devices.*Edit on 6th day : after disabling the iPhone WiFi sync, and rebooting the Box, works perfectly. Return canceled.*Edit on 4th day latest: Returning it for a refund. Does not work. Frequently drops connection and have to cold reboot every few mins. Not worth the effort and pain. Support from Bitdefender is next to none.*Edit on 4th day: Had to pull out power for a cold restart after WiFi and LAN did not work. Seems this Bix has a defect or a problem. Don’t know which. Dramatic slowdowns and dramatic stoppages.*Edit on 2nd day. It randomly slows down and completely pauses WiFi for some devices or pages. I have 8 devices connected and I suddenly find twitter not reachable. No phishing URL. *Easy to setup. ESP the way it clones your current WiFi. That helps a lot. The funny thing is blocked access to my ISP router’s IP address. Without that access I can’t disable the ISP routers WiFi. Had to connect via Ethernet cable to do the needful.Please disable ISPNrouyer WiFi BEFORE connecting this Box to router via Ethernet cable.
A**R
NOT Gigabit Internet compatible. Speed fluctuates horribly!
EDIT: 6/29/2019: I tried the Bitdefender Box 2 again. Remember how I said it wasn't Gigabit compatible? Guess what? 1 year later I finally realized that the Bitdefender Antivirus software that is included is a POS! It was their antivirus software all along that was slowing down my gigabit internet speed! So now I use Kaspersky Internet Security on my PC, and I decided to re-buy the Bitdefender Box to protect all my IOT devices. However, I did NOT install Bitdefender software on my computer. I have not lost a single Mbps in internet speed! So... I thought, let me uninstall Kaspersky, and reinstall Bitdefender Total Security since it's included with my box. Guess what!? My speed slowed down to 200Mbps again! It was their crappy software this entire time!So I am upping the box to 5 stars. Why? Because it does a phenomal job at blocking phishing sites and malware. I decided to keep Kaspersky installed on my PC and use the BitBox 2 to protect/block everything else. With this combo, I feel double secured, and I get to keep my gigabit internet speed!P.S.! Bitdefender.. are you listening!? Fix your crappy antivirus software and stop slowing down my computer/internet speed!EDIT 6/4/18: Came home tonight after work and the Box was completely blocking ALL wifi traffic! All wired connections were fine and receiving Internet just fine. However, my iPhone, Fire TVs, and a few other devices were "connected" but I couldn't get out to the Internet. I am done troubleshooting with this box. It's going back to Amazon tomorrow. I've spent 15+ hours troubleshooting with this device, and that's not how it should be. At this point, I can't recommend the Bitdefender Box 2.EDIT 6/3/18: Changing my review 4 stars to 1 star. Bitdefender Box 2 is not compatible with Gigabit Internet, despite what they say. I just tried downloading something and noticed the speed was extremely slow compared to what I should be getting (I download a lot of torrents that max out my Internet) and my speed could not get past 240Mbps. So my speed dropped yet again from 900+Mbps to the 250s. See my full review below. I tried 3 separate routers with Bitdefender Box 2. I'm returning this device.I'm giving this 4 Stars because "I like it." However, that doesn't goes without saying that I had numerous issues to get it working 100%. There was a review from February 18th, 2018 where the person said the following, "However, my internet connection began experiencing intermittent outages that could only be resolved by restarting the BOX 2." I can agree with the person who said this. Let me explain below.I setup the Bitdefender Box with my Netgear Orbi router. I setup the Orbi in Access Point mode behind the Bitdefender Box. Everything worked PERFECTLY, except I would get 20-25 messages from the Bitdefender Central app notifying me of a DHCP conflict (screenshot attached to my review.) Inside the error message, it informed me the DHCP conflict was coming from my AT&T ONT's box. The ONT box is on the outside of my house that handles the Gigabit Internet coming into my house. Basically, I have NO control over the ONT box and can't access it.So, I ended up buying a different router to see what would happen. I bought the Linksys EA9500 router. This is one of the best consumer routers and costs quite a bit of money. I put the Linksys router in Bridge Mode with the Bitdefender Box 2. The DHCP error messages went away, and everything seemed to be working great! But, guess what? My Gigabit Internet speed would go from around 950Mbps to 250Mbps. I called Bitdefender support, and essentially we found out that the Bitdefender Box was handling my Gigabit Internet speed just fine. What I did was completely disconnect the Linksys router, plug my computer directly into the Bitdefender Box and I left it for a couple hours. I eventually ran a speed test, and the Gigabit speed stayed 900Mbps+. So it WAS the Linksys router. But here's the kicker, it was a brand new router and it's a premium router. So my theory is that the Bitdefender Box is/was the culprit for reducing my speed to 250Mbps. See why I agree with the guy from February 18th review? I had issues with my Internet too.So what did I do next? I bought yet ANOTHER router. This time I bought an Asus RT-AC88U router. Everything happens for a reason :-) Why? I like this Asus router so much better than the Linksys. I put the Asus in AP mode with the Bitdefender Box, and the coverage is better and the speeds are faster than the Linksys. However, I did still notice speeds dropping to 250Mbps with the Asus router. What I did was flash the router with custom firmware 'Asuswrt-Merlin.' I've used Merlin's firmware before and his work is amazing! After flashing his custom firmware to the Asus router, everything is working FLAWLESS! 300Mbps - 500Mbps with wifi, and 950Mbps over wired Internet.It took a lot of work to get to this point, but in the end it was worth it. I'm not getting any error messages, and my Gigabit Internet speeds are stable and rock solid. The Bitdefender box truly does block 99.99999% of phishing sites and who knows what else. I use PhishTank website for testing. No matter what device you use (Windows computer, iPad, iPhone, etc.) if you visit a phishing site the Bitdefender Box stops you. The device truly does work. I feel more protected using it, and I have 36 devices on my network since moving into a smart home.I do have a problem with Bitdefender saying "100% Network Compatibility" on their website. Because as you can see from above, I had a heck of a time getting this to work with certain routers and keeping my Gigabit Internet speeds.If you have questions, please comment on my review. I will try to answer the best I can.
D**.
Invalid DNS Server errors Daily.
I have been working with Bitdefender, since my purchase more than six months ago, on this problem....and have the emails to prove it. I am a relitively computer savvy tech consumer, with years of experience in setting up my ever changing home entertainment network, with excellent results. I love their computer based antivirus product and have been a Bitdefender Total Security subscriber for years, and love that product. This is a different story:- When I purchased this box, I was excited about the idea of protection for my network printer, smart tv, my multiple kindles (especially my Kindle Fire), for doing more sensitive things like banking and shopping on my iPhone at home, along with the ability to scan these devices for threats, since they don't have there own antivirus. What is available, I felt was weak and took up valuable memory/cpu. Router based protection made sense to me.- Unfortunately, while it does the vulnerability scans and seems to offers run-of-the-mill protection from automated intrusion, it is easily set off-line/Invalid DNS server error.- When it goes off-line, I can no longer use the smart apps on my tv. ie: Netflix goes offline. When I'm gaming and it goes off-line, I get kicked when it goes back online (weird). I'm also not convinced it's random, because of the times it occurs.Regardless of why it's happening, Bitdefender should have some idea why. I allow data & crash collection, etc. With my many conversations, we've even talked on the phone,...they got nothin'. Meaning, they first didn't know why it was happening. Then, a few conversation later, they have a fix in the works and will get back to me....I'm still waiting.- This box is designed to work/clone your ISP's modem. So I have both up an running, as recommended. I've resorted to hardwiring my Gaming computer and Smart TV directly trough my ISP's modem, for a less frustrating online experience. (My ISP's modem has 4 ethernet ports - the Box has 2 - One is filled, on each, by their wired connection to each other). And I use the Kindle Fire's memory to download movies, instead of streaming, for the same reasons...Not The Experience I Was Looking For. BTW, I still have to unplug the Box when Gaming or Streaming on my SmartTV, because it will still effect my hardwired internet connections. When the Box is unplugged, I have yet to have any internet issues.- Now it's past the return date. Awesome. Whatever. So, I will plug it in when I need to use the wi-fi for printing, downloading movies, updating phone apps, using my laptop, or scanning devices for vulnerabilities. Then I unplug.- They have a fairly nice app that allows you to interface with the Box2. This is where you initiate device scans, change your password, name devices and such. It has instructions for what to do when you get an Invalid DNS Server error. You could say it works? How would you know. It come back on-line properly when followed. It also comes back on-line properly when you simply reboot the Box2. Future Invalid DNS Server disconnects are still happening, and still nothing new from Bitdefender Support. Did I mention, this wasn't the experience I was looking for?- My advice: Buy something else or simply use the best security offered by your ISP's Modem. Unfortunately, if the bad guys want to get in, they are probably going to get in.
Trustpilot
3 weeks ago
2 months ago