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Q: Why does the film not stick to the window? / Why did the film fall off from the window a few hours later?

There is a clear "backing liner" layer attached to the actual "film" layer. The backing liner covers the adhesive on the film so that the film does not prematurely stick. When you install the film, the backing liner needs to be peeled off from it.

Q: Does this film provide privacy (during daytime)? / Can people see in from outside?

This film has a lighter shade of tint, so people would be able to see in through the window. This film can be used for having some heat reduction while keeping the interior visible from outside or allowing more light to come inside.

Q: Why does the window feel warmer after the film has been installed?

This is an expected result. The window with the film installed feels warmer because the film stops some of the heat. If the film is not there, the heat felt on the window would instead enter the room.

Q: Why did bubbles (or spots where film is not adhering properly) form after the film was installed?

This is due to the moisture left inside. The film may appear fine when installed, but afterwards, the water can interfere with the adhesive and cause bubbles to form. Apply firm pressure with the squeegee and push out the water to prevent bubbles.

Q: Is the film applied on the interior or exterior side of the window?

This film is intended for the interior side.

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Have a Question? See What Others Asked

Why does the film not stick to the window? / Why did the film fall off from the window a few hours later?

Does this film provide privacy (during daytime)? / Can people see in from outside?

Why does the window feel warmer after the film has been installed?

Why did bubbles (or spots where film is not adhering properly) form after the film was installed?

Is the film applied on the interior or exterior side of the window?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Excellent communication throughout the order process. Product is perfect.

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