Bissell 3624 SpotClean Professional Portable Carpet Cleaner - Corded & Professional Spot and Stain + Oxy Portable Machine Formula, 32 oz, 32 Fl Oz

This is a fantastic machine. It has served us well for the past 2-3 years over all types of kid and animal messes. It died though so I am buying its replacement right now Oct 2016. Bissell could have made this machine more durable because there is a terrible flaw with the hose. I have attached a photo of my new machine. Notice when the handheld brush is installed in the machine for storage, the hose becomes very bent and kinks right at the point where it goes into the plastic tool. This kink is where the hose will wear out and crack over time. The crack began small but grew quickly. Attached is a picture of my current Bissell with hose break. Bissell should have designed the holder to put less stress on this area, but since they haven't you should do as I am going to do and DO NOT PUT THE HANDHELD BRUSH IN THE HOLDER EVER! To avoid this kink problem I affixed two wire ties to the handheld brush that allow me to still hold the tool for storage. One wire tie is taunt and the other is loose and hooks over the lever of the machine, a picture of this is attached.Again, great machine overall. One final note, don't bother with the Bissell SpotBot handsfree machines that you sit on a stain and their circular brush agitates the carpet automatically for you for like 5 minutes. You end up with a "circle" on your carpet where the stain was that you have to "blend in" using the hand tool so they disappear into the larger area rug. I lived with one of those machines too long. Your much better off doing all the work carefully by hand with the SpotClean Professional.

Worked great the first few times until the hose broke. Called Bissell and after reading them the serial number off of the SpotClean the nice Indian lady on the phone told me that everything is covered under the 2 year warranty, she even found me a certified Bissell Repair Center in my area. Took this item to the repair center and was told that the hose breaking is NOT covered by the 2 year warranty that the nice Indian Lady had told me about over the phone. Basically, the hose broke because of how it wraps up when it is stored. When the hose is wrapped up it puts too much strain hose just below the head. Fundamental design flaw, waste of money. DO NOT BUY!

Ever since hand held rug cleaners were put on the market I believed I've always had one, and this one by far is the best I have yet owned! Let me get straight to the point of my header because that's why you're reading this review!It's been my experience that it doesn't matter what make or model portable rug/upholstery cleaners in in terms of your hose & nozzle head getting clogged. Especially I f you own pets, fur is going to jam it up every time. It also doesn't matter If you are cleaning a runner or a large area rug. It's just the nature of the beast. Nozzle heads usually don't need replacing but they get gross & I've tried everything to clean them. Then often you will find that if you can find a hose that the manufacturer hasn't discontinued, good for you! If not, it is expensive. I figured this tip out years ago when my husband & I could not even afford a hose. We took the whole machine apart. Not only was the base of the hose clogged with fur & other gunk, it extended far into the interior. So, if you think replacing the hose will completely solve your problem, think again. We then of course killed the machine!So far, for over at least ten years this has been MY full proof method. Before you begin cleaning, fill a bucket with tap water, cold or hot. If you don't have the strength to carry that like me, just fill it 1/4 of the way & refill 1/4 of the way & add water when needed. As you are cleaning, every 5 minutes are so, put the nozzle into the bucket of water and make sure it is running freely through the hose. If it's not, keep pumping water through until it does. After you clean your rug, do it once more. This little bit of upkeep will save you money and a ton of frustration.As to this Bissel, many of you probably don't understand why others rave about the solution tank having a flat bottom. Once you've had flat, you never go back! This machine has great suction. Don't stop passing over the area once you no longer see the foam, that's when you will really see the dirt come up! It's design makes it very compact which makes it easy to store and pleasant to look at! One last tip. I purchased the kit for pets. Because of what they track inside, I use both pretreatment solutions. I have been using about 1/3 of the recommended amount of shampoo. By using all 3, your rug will definitely get clean & definitely save you a lot of time sucking up foam. For such messes, I recommend hot water for both the tank & the bucket for obvious reasons!I highly recommend this Bissel SpotClean for upholstery and small to medium rugs!

I have five dogs, two of them are puppies so I really needed something that could clean pet accidents off my light carpet. I have tried every cleaner out there. The full size carpet cleaners are big and take too long for small accidents so I thought I would try this. I LOVE this thing. It gets out all pet stains with ease. I just had to include the before and after photos from when my puppy when diarrhea on the carpet. First I picked up what I could with a wet wipe which left an even bigger mess. Then I used the Bissell on it. Stain is GONE.

I NEVER write reviews. However, this needs one. I bought this because my dog decided to pee all over my old bedroom with a white rug. I tried cleaning it three months ago with a scrub brush, warm water and a little carpet cleaner. Obviously it didn't work and stained. Randomly, I bought this BISSEL two nights ago to avoid this happening again...and it actually got up all the old stains from months ago! I am so shocked. Check out my pictures.This is definitely a great machines for animal owners, or clumsy people just spill here and there

Purchased October '15, was pleased with product until the hose recently cracked. I would say it's been used lightly, under ten times. I looked on the website and see that I cannot just order a replacement part so I will call today. UPDATE: Bissell is sending me a replacement so I added stars back for customer service. Will update if anything changes.