Litter-Robot 3 Connect by Whisker, Beige - Automatic, Self-Cleaning Cat Litter Box, Helps Reduce Litter Box Odors, Works with Almost Any Clumping Litter, WhiskerCare 1-Year Warranty

See below for my original 1 star review. I'm giving it 5 stars now, but hoping that my 5 star review is not premature. The first one that I got was faulty. The bonnet would not complete the circuit, to let the robot know that the bonnet was secured--also, since it wouldn't complete the circuit, the night-light didn't work...but that's the least of my concerns. I finally opened a support ticket at [email protected], did a bunch of troubleshooting, sent pictures etc. and I just got a replacement; cleaned the faulty one to ship back to them, on their dime. If the new one generally works, then I'll give it 5 stars just because it gives my cats a constantly clean place to do their business. I still have litter boxes (multiple cats) because I haven't forced them to use the bot...but I think I'll start taking away the other boxes & see if I can force them to the bot. The original/faulty one worked to a minimum degree, after I taped a penny across the contacts, to fool the unit into thinking that the bonnet was in place. But the original unit would also throw a bunch of errors in the app, and I'd either have to remotely run a cycle, or remotely reboot it from the app to reset the unit. So, it's cool that the machine lets you know its status in the app, and I could keep it limping along remotely--I once ran a cycle from the ski area parking lot, then it worked and cleared the error & showed "Ready". The replacement worked right out of the gate. The bonnet works, completes the circuit, and the night-light works too. Now I just have to see if it will consistently function, without errors. Note: I watched other youtube videos before purchasing--don't over fill with litter, theres a molded line that you should not fill past. The thing is definitely expensive, but again, if it gives my little loves a clean toittey all the time, then it's worth it to me. I read an online review where they said something like "It's the best automatic litter box, but we still don't recommend it..." I think just because of the price. But think of how much coin you blow on other stuff...thousands a year on unnecessary things perhaps? I love my cats, and I hate cleaning boxes...so it's worth it to me. But if the replacement starts throwing errors, I'll be back to change my review...Original 1 star review below:Headline: Junk! Worked once, now "Bonnet is removed"Got it out of the box on day one, I was excited when one of my cats used it for the first time and it worked well. However that was it. Now it just blinks and sends an error that the bonnet is removed. The bonnet is not removed. The bonnet is securely fastened. To troubleshoot, I have removed the bonnet several times and checked the connections. For the price of this device it should not be this flakey and error on day one. I cannot get it past the error. I've powered it on and off, checked everything I can. ADDENDUM: I ended up taping a penny across the contacts of the base to get past the "bonnet is removed" error--and in doing so, it defeats the night light. It's functioning now, but I'm going to leave the one star review to see if I get the attention of the manufacturer, because hacking together an expensive piece of gear is lame.

This is my 6th attempt at an automated litterbox. I've had multiple versions and they have all been mediocre at best. The flat style w/the rakes end up clogged and I constantly had to scoop stuff it missed. There was one you hooked to water w/a dryer that made the whole house smell like baked cat poop. And cleaning them all was terrible because it was so much work to empty the used litter. This one though...this one works! The cat uses it, about 10 minutes later it cycles the waste into a drawer. Once a week (it could go 2 but I just do it every trash day) I hit an empty button that dumps all the used litter into the waste drawer w/the clumps. Close the drawstring on the bag and reset/add clean litter. No scooping, no struggling w/emptying litter, no stink, no hassle. And the cat is happy because her box is always clean. It's spendy but to me worth it because it works and saves me an hour and a half a week doing a task I loathe!

Writing this while I’m still freshly angry. This product set up is NOT intuitive at all. I do not consider myself technology inept and struggled to set this up for TWO HOURS. I unboxed, set it up where I wanted with litter. It would not connect to the wifi for over an hour. I’m moving it, looking for a signal to discover that we reset it hitting the wrong buttons. This should not be a problem if it picks up wifi or Bluetooth properly in the first place. It asks for Bluetooth but then still wants you to set it up via WiFi? And once I got it connected it made me start from the beginning in the app. The app adds no helpful “tips” or “dialogue” if the product isn’t working. I didn’t spend almost $600 to have to call or email support immediately. Just make sure the product works!!! App and hardware!! I sure hope my cat doesn’t have as much issues with pooping in this as I did setting it up. If you are able, it’s easier to scoop poop yourself than set up this product.UPDATE: I’ve had this product for about two weeks now and I can still say it’s not worth $600 I paid for it. Within two days, I had to unplug and plug it back in because it was stuck in ‘cycling’ mode and I’m not even sure for how long it was stuck in this mode for. I was hoping this was a fluke but it was not. I just now had to reset it again being stuck in the ‘cycling’ mode. There is no button or help in the app for this either. If you don’t work from home or happen to go on a trip, you can’t reset it from the app. So tell me, what is the point of a “robot litter box” that costs this much if you have to still monitor it from where you are and manage it manually?