Zyllion Shiatsu Neck and Back Massager - 3D Kneading Deep Tissue Full Body Electric Massage Chair Seat Cushion Pad with Heat and Vibration for Muscle Pain Relief, Home and Office - Black (ZMA-33)

I purchased this as a gift. It is pricey but he loves it and uses it all the time! It's easy to move from place to place and he uses it in many different seating areas. It is easy to use and the remote works well. It only runs for 15 minutes so you do have to keep restarting it if you want a longer massage. It is good for pain relief and the heat is nice! He doesn't care for the vibration but I think it's a good feature! It seems durable and like it will last a long time. The color pictured is accurate. The only complaint he has is that it doesn't do much for the lower back. Overall, it's a great massager, giftable and nice quality. I would purchase again and do recommend.

I bought one of these chair massagers about a year and a half ago or more. The massager started making a sound when it would go up into the neck area. I contacted zillion by phone, spoke to a living human who listen to my explanation of the problem that the neck area massager was wearing out and they sent me a new replacement in a week. Cannot comment more about the customer care of zillion and its employees. Their response to my problem was stellar given that many companies do not give good customer service but this one definitely does. I also bought their neck massager because their products are well made and their customer service is excellent.

Seat vibration - I could take it or leave it. I usually turn it off because I just don't really get the point of it. My daughter enjoys it (12 yrs old) and giggles about "tingly bum" every time. So mildly amusing if nothing else.Back Massage- literally cannot say enough good things about it. Features are A+. Kneading motion. Smooth movement up and down. Reached entire spine from tailbone to base of the neck. Subtle heating. Absolutely perfect. I have severe and persistent back pain (caused by mild scoliosis and complications from an epidural) that can take me out of action for days at a time and this greatly shortens that time frame. I absolutely love it. If I use it too much it does get a bit uncomfortable at the point where my spine curves from scoliosis, but I am able to set the position to avoid that specific area when it occurs and is no fault of the device, just my ridiculously problematic body.The neck just.... isn't it. I don't care for the feel of it at all, so i turn that part off. Nothing specific, just generally uncomfortable to use. Not a big deal as I got this for recurrent back pain and don't typically have neck issues. But the problem is it's almost impossible to get it off with the rotating pieces in a position that isn't deeply uncomfortable. When you start it, everything automatically starts all at once. So then you have to turn the neck massage on and off repeatedly until you're able to stop it in just the right spot. Not a deal breaker, but a consistent annoyance.

Play around with the neck setting! It has a different feel with rotation direction and height.

Love this massage pad in every way. However to keep rollers from rotating too hard on my back I do need to cushion with a bed pillow .

This is an excellent back and neck chair massager. I originally bought a pillow-shaped Zyllion Shiatsu massager and use it a lot. I did not realize how much pain I had in my upper middle back and shoulders until I started using it. While I kept it and still use it a lot, I wanted to try a neck and back chair massager so I would not have to move the pillow up and down behind me as much to massage specific spots. This chair massager was reviewed well on YouTube and on the web, so I ordered it. It seems to be made well and does a great job. For example, it more easily massages further down the back and up the neck than the pillow Shiatsu massager. One of its best features is that you can stop the back and/or neck massager heads in specific spots where you want a focused massage. You can also change how the massage heads move. While its heat function is not meant to get really hot, it provides a decent amount of soothing heat when it warms up. The vibrating seat does what its supposed to do well. You surely would not want to have shiatsu heads on the seat! The chair massager also has a very long cord which is handy when you are sitting far away from an outlet.

They didn’t send the wire after trying to reach out several times, happily found the cord on after market.

I previously bought an older model of this brand’s massage cushion and used it for six years. It worked really well, but not long ago, the cover developed a large hole from wear. I wanted to buy the same model again, but it was out of stock, so I purchased this upgraded version. I just received it today and tried it out—it’s exactly what I was looking for! The heating function is very powerful and helps relax the muscles effectively. The massage position for the neck can be freely adjusted up and down, which is a major improvement compared to the old model. Now the massage effectively targets the neck-shoulder junction as well. The back massage can go very low, hitting the sorest spots perfectly—it’s amazing! A small suggestion: the cover wears out quickly, so I hope it can be made more durable and long-lasting.