Why isnt the lighter working when touching the charcoal? Second one I've bought and still doesnt work

Do you have working batteries stalled and the switch in ON position? You have to touch the lighter to the red dot on the charcoal - it only works on this spot on the fake charcoal insert.

The instructions don't say to put batteries in the fire starter, only the charcoal. Can anyone respond to if I need to put batteries in the lighter?

No batteries needed in fire starter. When the starter touches the charcoal, it "ignites!" There is a switch under the charcoal that must be in the on position for this to occur.

where can we get replacement lighter ours doesnt work any more put new batts in and still nothing

Good question. You might try the vendor?

first couple times, charcoal turned off after awhile. Now it doesn’t. Normal?

Thank you for reaching out to us and we are sorry for your inconvenience! Feel free to message us through “contact sellers” if products don’t meet your expectations

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Description

🔥 Grill up creativity and friendship with every playdate!

INDOOR OUTDOOR FUN - Lightweight and portable for BBQ fun anytime, anywhere—no batteries required.
SAFE PREMIUM QUALITY - Non-toxic, BPA-free materials meeting UK toy safety standards for worry-free play.
PERFECT SIZE FOR LITTLE HANDS - Compact 38.7 x 32.7 x 17.8 cm design ideal for ages 3 to 12.
COMPLETE 34 PIECE BBQ EXPERIENCE - Everything your little chef needs to grill up fun, from spatulas to play food.
IGNITE IMAGINATION SOCIAL SKILLS - Encourages teamwork and creative role play for endless backyard adventures.

The JOYIN 34 PCS Kids BBQ Playset is a vibrant, safe, and comprehensive pretend play kitchen accessory designed for children aged 3 to 12. Featuring 34 detailed pieces including utensils, play food, and condiments, it promotes creativity, hand-eye coordination, and social skills through interactive role play. Lightweight and battery-free, this set is perfect for indoor and outdoor fun, meeting strict UK safety standards for peace of mind.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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Product Dimensions	38.7 x 32.7 x 17.8 cm; 2.07 kg
Manufacturer recommended age	36 months - 12 years
Item model number	50025
Educational Objective(s)	Cooking Skill, Creative Thinking, Role Play
Number of Game Players	1
Assembly Required	No
Batteries Required?	No
Batteries included?	No
Material Type(s)	Plastic
Colour	Red
ASIN	B0B1KY1967

JOYIN 34 PCS Kids BBQ Playset Toy Kitchen Accessories, Outdoor Interactive Kids BBQ Toy, Kids Kitchen Toys for Girls,Kids Bbq Toy with Light, Childrens BBQ Set Birthday Gift for boys age 4 5 6

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