12 FT Cantilever Patio Umbrella with Cross Base and Cover Included - 360° Rotation Offset Hanging Umbrella Large Heavy Duty Outdoor Umbrella with Easy Tilt for Pool Backyard Deck Garden, Khaki

I returned this item because I thought there were missing parts and screws. There AREN’T any. It uses the same 4 screws that are used on the old stand frame. Wish they would have mentioned that. Otherwise, it was extremely easy to mount with 2 people. Looks great in the brown color.

Once I finally got this umbrella up, it is very nice and surprisingly easy to move around and take down. It takes two to assemble, and you need to be good with a screw driver and IKEA style instructions. Getting all the pieces required for assembly in the box was took a while (missing hardware), but customer service is very responsive and had it delivered within the week.You must have a weighted base (not included) in order for it to stay up in its fully deployed horizontal position. The water filled one (B09MT42TJT) has worked well for us so far. Once it's anchored, it is very well balanced for adjusting the angle both vertically (pitch) and horizontally (rotate), barely an inconvenience. The cover is a nice touch, and despite the height of the umbrella, getting the cover on is not hard.This thing is heavy and huge, and it seems to be well built. Far better than most umbrellas we've had in the past.One year followup: Still going strong, you need to take it down in windy weather, but that takes 15 seconds. Left it out all winter under its cover, still in great shape this spring. We bought a second one for a saltier location so we'll see how it holds up to that. The good news is they've sorted out their QA problems and all the pieces arrived in a blister pack so no assembly issues this time.

The delivered was delayed but when the umbrella arrived to my home, the end of the box was crushed which concerned me but we inspected the product and it only had a small chunk out on the crank that was damaged which didn’t effect the mechanism of the crank. I sent a message to customer service letting them know we had a problem with delivery and had a concern about the aluminum crank being compromised in the future with rusting. They assured me that there would be no issues with rust, and they provided me with a two year warranty as well as options as to assisting me. We had a family party and the umbrella provided not only a beautiful addition to our deck but the perfect coverage from the sun.Very easy to open and close. It is very heavy and well made. The navy color fabric is beautiful. I would highly recommend. The product is backed by a responsive customer service promise and they are determined to make their customer happy. I do wish that the umbrella had a light that was included and or a light product link that would work with the umbrella

The umbrella is well made. The instructions for assembly are just pictures, and are not very clear. Went through three assemblies of the base before getting the subsequent pieces to line up with the foot peddle. Be sure to measure your space can to accommodate the size you order. Once assembled, works well. Terrible instructions though.

I am very satisfied with this cantilevered umbrella. Unlike many on the market it came with both a cross stand and a protective cover for the umbrella when it is closed. It is well built, sturdy, and easy to put together. When I assembled my umbrella I noticed a small tear and imperfections in the fabric. I contacted the company via Amazon's message system. The company's response was immediate. They went out of their way to communicate with me throughout the process of figuring out the best way to handle the matter. The company offered a number of ways to address the issue. I requested that they provide a new fabric umbrella to place over the umbrella frame. They sent me videos showing how to do so and today I received the new fabric for my umbrella. I have rarely experienced such good customer service.

We couldn’t be happier with this umbrella! We needed a large, sturdy umbrella to give us shade at our pool and this is exactly what we needed. We didn’t even consider getting it without the base which made it a bit pricey, but it is well worth it. It comes with a cover also that has a pole at the zipper making it super easy to get on and off.5 stars to the seller as well. We had a dent in one of the spokes so I needed to contact him. Before I even had to try to find out how, he sent a note following up on the order. When I said we had a dent, he immediately set up shipping for a new one and kept me updated on its tracking! Phenomenal customer service. This is truly a sturdy umbrella well worth the price!

I have one of these years ago and I still have it qnd love it, but this model has a soft top which allows the pole and umbrellla top to lean in what ever direction the umbella is shading. I suggest passing on this one and buying one that is more study and a heavier model top, the umberella is already weight in balanced and so you would want to get one that is holding your unit vertically.

We were looking for a sturdy umbrella to give us shade over our outdoor table for eight. Prior umbrellas were blown over by the wind despite having heavy blocks with planters on them as a base. So far, this umbrella has been fantastic. I really like the cover - hopefully it will preserve the color. We also purchased the Mojia Cantilever Weighted Base with Wheels 220 lbs.I hope this lasts for many years.It was a bit tricky to put the umbrella together. The video was slightly helpful, but not perfect. I missed a part when putting it together and it didn't make any sense. It took about an hour to put it together (because I missed a step). It would be helpful if the instructions were more detailed rather than the 10,000 foot IKEA type instructions.