Why can't my device display properly when using the HDMI port?

1) The laptop must support the video transmission function (DisplayPort Alternate Mode), in order to use this docking station to convert video images.

Why can't my device get 4K@60hz from the HDMI slot?

The 4K@60Hz is only available for laptops with DisplayPort 1.4 and above. For more, Please confirm with us.

What can I do if I can't get the ethernet port to work?

1 Please install the driver first.

Can the device be charged via the USB C 3.2 port?

It's NOT suggested to use the USB 3.2 ports for charging which are mainly intended for data transmission

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🚀 Elevate your workspace with the ultimate 9-in-1 USB-C hub—connect, charge, and conquer!

STUNNING 4 K VISUALS - Experience ultra-vivid colors and crisp detail on your external display with 4K@60Hz HDMI output.
ALL IN ONE POWERHOUSE - Seamlessly connect 9 devices with one sleek hub—your ultimate productivity booster.
KEEP THE JUICE FLOWING - 100W Power Delivery charges your laptop rapidly, so you stay powered through marathon workdays.
ROCK SOLID CONNECTIVITY - Gigabit Ethernet ensures ultra-stable, high-speed internet—ditch flaky Wi-Fi and stay connected.
LIGHTNING FAST DATA TRANSFER - Move massive files in seconds with blazing 10Gbps USB-C and USB-A ports—no more waiting.

The UGREEN 9-in-1 USB-C Hub is a compact, space grey docking station designed for professionals on the go. It features a 4K@60Hz HDMI port, 100W USB-C Power Delivery for rapid charging, ultra-fast 10Gbps USB-C and USB-A data ports, Gigabit Ethernet, and SD/TF card readers. Compatible with a wide range of USB-C devices including MacBook Air M1/M2, iPad Pro, Surface, and ThinkPad, it transforms your laptop into a versatile workstation with seamless connectivity and high-speed data transfer.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

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Brand	UGREEN
Product Dimensions	14 x 5.7 x 1.6 cm; 200 g
Item model number	15532
Manufacturer	UGREEN
Color	Space Grey
Wattage	100 watts
Operating System	Windows 10, Windows 8
Are Batteries Included	No
Item Weight	200 g

UGREEN USB C Hub, 9-in-1 USB C Dock with 4K@60Hz HDMI, 100W PD, 10Gbps USB-C and USB-A Data Ports, Ethernet and SD/TF Card Slots for MacBook Air M1/M2, iPad Pro, Surface, XPS, ThinkPad and More

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