Although I really like the product look and feel, one of the shoes is becoming unstiched at the top. Is there a guarantee? I would to exchange.

Thank you for your question. We are sorry to see that. But each pair of shoes are strictly inspected before shipment. Could you please let us know your order number and send us the photos for reference? And when did you purchase the item? We will forward it to our QC and respond you accordingly. Thank you and looking forward to hearing from you.

Do these run true to size? My husband's foot is wide. Will these be wide enough in his size?

Length is fine, size 12. I have a wide foot, and it isn’t wide enough. I love the style and look, but don’t want to take a chance that it will flex enough to be comfortable.

I am an older man and need shoes around house that are not slippery, how are these? usually wear size 9

wearing them now.. They are great!

What is the country of manufacture?

Agree - China cheap. If they are real leather (which I tend to doubt), it’s very low quality leather.

Desertcart Logo

Deliver to Vanuatu

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.