ALORAIR Commercial Dehumidifier with Pump, Up to 180 PPD (Saturation), 85 PPD at AHAM, 5 Years Limited Warranty, LGR Industrial Dehumidifier for Flood Repair, Crawlspace and Basement Drying

This is my third one. Oh-all three work flawlessly. I have a huge basement garage, lots of square feet and tall ceilings (okay lots of cubic feet). I bought one of these for the garage and it did fine but two would cover the space and do better. So-I have two in my mancave. The camper and classic car and daily drivers are safe from the humidity. Everything in the basement garage is kept dry, protected from the humidity. And-the temperature is actually 5-10 degrees cooler than the hot, humid, sticky air. So-why not add a third dehumidifier to my attic?-Yeah, it's well insulated but the furnace, holiday decorations, suitcases, etc. are up there. Well-now they're protected too. I think these dehumidifiers are well made. The cheap plastic kind from the big box hardware stores are expensive and don't handle the heavy duty continuous operation. This has a pump and drain line to move the water to a drain. You will want to have access to a drain. No internal catch basin, no auto-shutoff if you drain into a bucket. Set the desired humidity and this thing works! All 3 of them (helps to wait until they go on sale.) UPDATE: The unit I've had in operation since 2021 tripped my GFCI. I contacted the manufacturer. They were great to work with. They honored their warranty. First we went through some troubleshooting. They sent me a new motherboard-easy to remove and replace. Did not fix the problem. I had to mail the unit (I paid shipping, it's not cheap for the large box at 70lbs.) But-within one day of receiving it they offered a free replacement but no additional warranty or $XXX off a new one. I went with a free replacement-and they shipped it quickly. Overall a positive experience.

I am an HVAC technician and work with a lot of air conditioning and refrigeration type of equipment which is similar in nature to a dehumidifier every day. It’s not often for me to see high quality equipment such as this and I am really impressed by it. The digital readout shows you Amp draw, as well as many other detailed operating functions. The unboxing and installation process is extremely easy. The power cable is more than long enough and the drain line they provide and the quick connect is awesome and the quiet unit operation is amazing. The old dehumidifier I had used to keep me awake at night this one you can’t even tell when it’s on. My basement is roughly 1200 ft.² and this unit is more than adequate and does an excellent job. Within 24 hours of turning it on I noticed a significant difference in the climate of my basement plus the unit actually turns off compared to the old Home Depot whatever brand dehumidifier I had which ran constantly and sometimes would drain other times you would have to empty the bucket etc etc which was aggravating. This dehumidifier is 100% awesome and worth the money.

Installed this unit in our basement to help with damp issues. Worked great, and has kept our basement nicely dry for a few years. We did have a problem recently but their customer support was perfect. Andre was quick to respond and helped troubleshoot the problem over a couple of emails. They sent a new motherboard and pump with precise installation instructions and the unit was up and running again in no time. Great unit and 5 stars for customer support.

Great product. Works really well and it has a built in pump that auto drains every time you turn it off. Well made industrial size, weight and quality. Used it once and got my money's worth. A+

Purchased this unit to help dehumidify a finished space in my garage. The unit worked perfectly and efficiently dehumidifying the space. Then one day about 6 weeks into ownership it wasn’t running and was displaying an e5 code on the display. I unplugged the unit and plugged it back in and it ran for another day or two and then threw the same error code and stopped working. Now it won’t run for longer than an hour.I contacted the company and they requested a bunch of pictures and information. Sent them in an email and they never responded. So I called again they never “received” my email. They then provided me with a phone number to text my photos. So I did. Then they responded a few days later asking me for an image I had already sent them twice. So I sent it again. Waited a few more days no response. I called back and spoke with them and was told the agent assigned to my case was not available but they could see that there was an update to my ticket and that they would need me to ship the unit back. This unit is 2 months old and it isn’t functioning. I do not have the original packing materials and having to source packing materials and pay out of pocket for them to remedy this situation is ridiculous. I was told they would need this unit back before they ship a new one. This company and their products are a joke. As soon as they found out a unit that’s less than 2 months old is not working they should have shipped me a box with a return label and as soon as it was dropped off shipped me a replacement.Now I’ve lost the money I spent on this turd and had to buy something else to replace it because I can’t afford to not have dehumidification.Lesson learned. Buy an aprilaire from a local supply house who will back their products. Don’t buy random junk off amazon.