PHILIPSSonicare FlexCare+ rechargeable electric toothbrush, Standard Packaging

My old Sonicare died after about 4 years of use. I thought I would try out the Oral-B because it got great reviews, but that was a big mistake. The Oral-B doesn't come close to the quality or effectiveness of a Sonicare. The Oral-B battery didn't last nearly as long, and it had a very noticable drop in speed and power while brushing as the battery depleted. The Sonicare just works better, has better battery life and stays strong through the entire battery cycle. Just buy the Sonicare. It's an outstanding brush all the way around.

GREAT TOOTHBRUSH. I did all my due diligence and compared reviews of the mechanical Oral B vs Sonic Phillips. I compared all the reviews of various Phillips models. The Flexcare+ was the best rated even over the newer Diamond model & was less expensive. I now have it and have used it 2X day. I am pleased and quite frankly surprised at the difference it has made in my teeth after such a short period of usage. My teeth feel like I just stepped out of my teeth cleaning dental hygienist appointment. I googled what is the difference between Phillips Sonicare & Braun Oral B electric toothbrushes. Compared & contrasted results then googled What is the difference between various Phillips Sonicare models and likewise compared & contrasted results. I do wish however that Phillips or Amazon would offer a package of the various different brush heads used for different brush functions, gums, etc and stiff vs firm.

I accidentally dropped my Philipps sonicare in to a basin filled with water. It was immersed for just a second and when I took it out it no longer worked. Otherwise I love this toothbrush. This is the 3rd one I’ve purchased. The one that fell in to the water was the Diamond clean. BTW I’ve given a Philipps Sonicare to my adult children with a number of extra brush heads so the whole family can use it. It was one of their Christmas presents. They loved it and are still using it after 2 years. Dental health is important so this was one of (mom‘s) practical gifts they actually liked.

This is a conflicted review and rating for me. I've been using Oral B electric toothbrushes for well over a decade, and Sonicare for 6 years.Without going in to a whole comparison study of the two, let's just say that I like both brands. We're a family of four, so owning two simultaneously isn't a stretch, and alternating between the two day and night *probably* gives me better results than just choosing one or the other.Except that the durability of the Sonicare is somewhat off-putting.You see, I received my first Sonicare from my dentist in fall 2011. My Amazon history shows that I bought a replacement in 2014, and again last fall (2016), and now this year (2017). All have been similar "Flexcare Plus" models. Over six years, that's averaging a replacement every two years! The toothbrush dies this weird mechanical death where it's vibrating, but not cleaning, and it's often hard to detect right away.We did try one of their less expensive models last year, but it was no good. Obviously a different oscillation mechanism.Meanwhile, we've replaced the Oral B here and there, but it's always been because the battery died, and while I don't have the purchase intervals accessible, they've not been retired at nearly the same rate as the Sonicares.Now, in the Sonicare's defense, I noticed some indications on my 6-year old's toothbrush head that he's been biting it, something he admits to, so there's a chance there's some abuse going on there that is causing these premature failures. But again, this hasn't been a problem on the Oral B. He uses both on alternate days, and only for maybe the past two or three years.I DO like Sonicare's brand of clean -- it leaves me feeling fresher around my gums than the Oral B, whereas I feel like the Oral B does a better job between my teeth. That's the reason I continue to use one, despite the short lifespan.

Confession: We were lured by less expensive pricing into purchasing 2 non-Philips Sonicare toothbrushes.After a short while, one of the less expensive toothbrushes broke.I decided to replace the broken 'sonic' toothbrush with this Philips Sonicare Flexcare and do a side-by-side comparison.Here's the result:The higher price of the Philips is MORE THAN justifiable. The Philips' brand is a lot more effective. The other 'sonic' toothbrush makes noise and seems to vibrate, but holy cow...the cheaper model is well, cheaper. From the moment you turn on both brushes, you can feel the difference in quality, motor and motion.Ever seen those vacuum demonstrations? The sales person first takes the inferior vacuum and uses it to go over a row of dirt -- and as you watch the first vacuum pull up the debris, you think, "ok, it did its job." But then(!) the sales person takes the better vacuum and goes over what the first vacuum left behind, and suddenly you realize that the first vacuum wasn't getting the deep clean that you thought! Eeeeew!The same situation between the two 'sonic' toothbrushes. The Philips model is a much, MUCH better model. Don't be fooled into purchasing an inferior brush simply because of the price.P.S. After only a few weeks of using my Philips Sonicare Flexcare Plus, my smile has visibly brightened.

Just ok...My old one was smoother running.

After 7 month of use my toothbrush is not charging anymore. I've asked local technical support company which deals with change of items which are in their warranty period. The6y've contacted Philips, by Philips refused to change the toothbrush as they've identified that the old model from 2017 had been sold to me by Amazone. So no I don't have neither a toothbrush no oportunity to aks for refund. Neither I could find any contact to talk with humans from Amazone. And actually model number in the order does not correspond to the one on the toothbrush - it is HX6960 (at the toothbrush) but not HX6921/31, as marced in the order. I'm very much dissapointed with Amazone work. I'm waiting for your reply with a clear intructions what should I do in order to get my money back.