SAMSUNG98-Inch Class 4K Crystal UHD DU9000 Series HDR Smart TV, Object Tracking Sound Lite, Motion Xcelerator 120Hz, Supersize Picture Enhancer, Mega Contrast, Alexa Built-In (UN98DU9000, 2024 Model)

The first TV arrived with both the box damaged and the TV screen damaged however Amazon worked quickly to resolve the issue within a few days I received a replacement another company called Maersk pilot called and took away the old original TV I am now the proud owner of an amazing picture quality 100 inch TV well done Amazon.I did see other customers who reported they have received broken TV units and one of them took too long to report the problem and has suffered the loss himself so I would say take plenty of pictures and very quickly report any issues as Amazon obviously have contracts with these delivery companies who I think broke the units so look at and test your product is fully functioning very quickly

I purchased this TV, and it was severely damaged. The screen had several cracks in it. There was a gash in the back of the TV panel. I called customer service about it, and they said there was nothing they could do because I was days past the return window. I explained to them that I was only three days past and justI purchased this TV and it was a damaged. The screen was really bad. There was a gash in the back of the TV panel. I called customer service about it and they said there was nothing they could do because I was three days past the return window, I explained to them that I was unboxing it for the first time because it was so huge. I had to wait on the appropriate help. They told me there was nothing they could do. I called twice they hung up in my face. they told me to call Samsung. I called Samsung. They told me I would have to pay for Repair or they could give me a discount on my next purchase for a TV. This is really hard ranching for this amount of money. unboxing it for the first time because it was so huge, I had to wait on the appropriate help. They told me there was nothing they could do. I called twice, and they hung up in my face. They told me to call Samsung. I called Samsung. They told me I would have to pay for repair or they could give me a discount on my next purchase for a TV. This is really hard renching for this amount of money. For some reason, it seems like they're all connected; there should've been a better option.

The media could not be loaded. Let me start by saying the picture quality on this enormous Tv is exceptional. It really is amazing. Everyone knows Samsung has been putting out great products forever but they really outdid themselves with this one. The Crystal UHD technology puts this tv right up there with OLED as far as beautiful imagery. I used to think I’d have to spend a minimum of $5,000 to have an awesome tv with a crisp, bright picture full of vibrant colors. Boy, was I wrong! This wonderful tv was practically a steal for what I paid. Very reasonably priced. I was amazed by how a tv this large only weighs 117 pounds. Made the whole process of bringing it upstairs and mounting on my wall much easier than anticipated. The sound quality is excellent, too. To be honest, I barely need my soundbar as this tv gets pretty loud without one. I don’t know if I can properly express how happy I am with my purchase of this wonderful 98 inch Samsung tv. It’s a great deal and if you’re looking to upgrade to a massive tv with the same picture quality of any you’ve had in the past without breaking the bank, go for it! I promise you won’t be disappointed in this wonderful tv. Just buy it …

This new tv is one the best TVs that I had ever owned. Definitively is a great acquisition it has quality, functionality and clarity. I will recommend this tv a 100% to all types of people.

TV was cracked and VERY poor quality picture. You cannot tell it's cracked until you turn it on. JUNK

samsung is known for having fragile tvs, and this is no exception. First one, they didn't deliver, because it was broken before they put it on the truck, they delayed the order 2 weeks. scheduled to deliver on a friday, they showed up 2 days early.. luckily i happen to be on my way home early that day.. white images, on the screen you can see a 2 small 3in long imperfections at the bottom of the screen.. probably where the ribbon cables attach to the screen. nobody notices them but me.. of course, because i paid for it... its a 4k 98in tv for a fair price.. not top of the line...

The TV is on my living room wall and looking good. I was curious that it has inserts for 4 legs but only brought 2. The TV turns on quickly and is compatible with the Alexa App.

the tv was damaged out of the box. The box was not damaged, had to be packed that way from the factory. Too many of the TVs are damaged and someone need to check what is going on. Bought another and it was damaged also these TVs are not the quality you would expect for the money. They take your money and keep it as long as they can before they give you your own money back. This is just unacceptable from amazon and Samsung, we deserve better