What chimes can Video Doorbell C31 pair with?

The Video Doorbell C31 pairs with your existing chime, eufy HomeBase S280, S380, MiniBase Chime (T8023), Alexa.

Is Video Doorbell C31 compatible with HomeBase 3?

Yes, it is compatible with HomeBase 3. This setup provides expandable local storage, enhanced AI functionality, cross-device features, and more.

Why is my doorbell not working properly after binding?

Ensure you have the latest app (version 5.0.22 or above) and check if the doorbell has received the latest software update.

Will Video Doorbell C31 support pre-record and 24/7 recording? Will my existing chime still work?

Yes, C31 supports pre-record and 24/7 recording functions when powered by a 16-24V transformer (bypass chime). 24/7 recording is unavailable with HB2/Minibase, so use Solo or connect it to HB3 to enable this feature.

Why does my doorbell still show low battery or a decrease in battery level even after being wired?

Using Existing Chime charges the doorbell slowly (6-7 days). High foot or vehicle traffic may still drain the battery. We recommend switching to "Bypass Existing Chime" mode.

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🔔 Elevate your doorstep security with smart, seamless, and stunning video clarity!

DUAL POWER FLEXIBILITY - Choose between a long-lasting 6500mAh quick-release battery or reliable wired power—never miss a moment.
INSTANT LIVE VIDEO CALLS - Answer your door from anywhere with real-time video calls, keeping you connected and in control.
CRYSTAL CLEAR 2 K FHD VIDEO - See every detail with ultra-sharp 1440p resolution for unmatched security clarity.
365 DAY CONTINUOUS RECORDING - Round-the-clock recording ensures you never lose a second, with secure cloud-free storage—no monthly fees.
SMART HUMAN MOTION DETECTION - Advanced sensors filter out false alarms, alerting you only when it truly matters.

The eufy Video Doorbell C31 offers professional-grade 2K FHD video with dual power options—battery or wired—ensuring flexible installation. Featuring quick-release battery technology, live video calls, and 24/7 continuous recording without monthly fees, it uses advanced human body detection to deliver precise alerts. Compact and easy to install, it’s the perfect upgrade for the modern smart home.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Mounting Type	Wall Mount
Video Capture Resolution	1440p
Color	Black
Number of Items	1
Included Components	doorbell battery
Item dimensions L x W x H	14.8 x 5.3 x 3.1 cm
Model Number	T8223
Product Dimensions	14.81 x 5.26 x 3.12 cm; 399 g
Name List for Name Plates	Battery or Wired 6500mAh Quick Release
Laser Class	HD Resolution
Are Batteries Included	No
Battery Type	Lithium Ion
Item Weight	399 g

eufy Video Doorbell C31 2K FHD Dual Power Option Live Video Call Easy Installation Quick Release Battery 24/7 Recording Human Body Detection Compatible with HomeBase S380 No Monthly Fees

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