Cuescreens Cadillac CUE Premium Touch Screen Replacement - Dual Mode, Gel-Free, Ultra Responsive Display with Pro Grade Tool Kit & Installation Guide - OEM Fit for 2013–2020 Models - Lifetime Support

The Cue System replacement touchscreen for a 2017 Cadillac ATS is an Excellent product. It fit perfectly and works as well as the original OEM screen. It can be a DIY project as long as you have an attention to detail. There are several different steps to the disassembly, so you have to pay close attention to what screws go in each location and at which step they need to be installed. If it is installed correctly, it is definitely a 5 star product. The dealer wanted $1,200.00 to $1,500.00 to do the repair L&M, by making this a DIY project, the total cost was approximately $130.00 and one hour of time 👍.

Great product for a fair price, installation isn't that difficult either if you follow a video on YouTube. You will need tools, socket ratchet (possibly an extension), screw driver. Screen works perfect once installed.

This replacement screen is fantastic. As in the product description, the dealership would charge you $1500 to $2,000 to replace the whole cue unit (I received a quote in 2022.)Instead, 1.5 hours of careful work fixed my unresponsive screen.This is, in fact, the second time the vehicle has had the same issue. The previous owner of my 2014 ATS (co-worker) replaced the whole unit in 2017 under a GM warranty since the screen was cracked and stopped working. And I had an unresponsive screen right after five years since then. So this clearly shows that the OEM screen stops working within 3 to 5 years. So replacing the whole unit doesn't solve the issue essentially, and ultimately it is wasting time and money.Many Kudos to Cuescreen!!! You guys saved a lot of my money and time since this is supposed to be a permanent fix for this issue!!! (We’ll see how long this screen works)The installation was not too complicated, thanks to the YouTube videos Cuescreen created. I watched the video before I purchased the product, and I followed the instructions carefully while working on the replacement.It took just 10 min to remove the unit from the vehicle and about 1 hour and 20min to complete the rest of it. The most challenging part for me was the screen alignment. I broke one of the plastic pins at the bottom... Since there are many screws, I figured other pins and screws could align the screen, and I ignored the one broken pin. Luckily I was okay.The screen and the cue system work perfectly now, with a much more responsive screen. The screen seems durable, and the look of it is exactly the same as the stock screen.I work for a car OEM, but not a professional mechanic. If you are good at following instructions, only tools you need are tools coming with the kit, and a screwdriver and 7mm socket.Thank you Cuescreen, and I recommend this for everyone!!!

My Cadillac CUE screen was starting to act up and be un-responsive on the lower area of the screen. If I took it to the dealer, I would get the same old problematic in time screen, so I opted for this after-market screen. Yes, I installed it myself and the video instructions were very good. Please watch the videos before you do anything, as you might need that small 7 mm ratchet, etc. I think this might have taken me about 3 hours, but I really took my time as there are some steps you really have to be careful on. I would not call the installation easy, and I would not call it difficult. Just take your time on this, and do not be in a hurry if doing this yourself. The re-installation went much quicker than dis-assembly, and the new Screen is working great with no touch issues and a very fast responsive screen. Very pleased with this, even if I would not call it easy to install. Yes, this saved me a ton of money.

Great replacement! Grateful for the YouTube videos! I had no problems at all. It took me about two hours total by myself. The trim tools are helpful and didn’t damage my interior. Screen works perfectly now.

I was not only impressed with quality of the touch screen but especially impressed with the video instructions.This is a fairly complicated install but the instructions are very thorough and detailed.It went together with no problems and is working great!

Saved $1,300! Never done ANY car repairs/replacements whatsoever. The videos truly walk you thru every step. Pay attention to their warnings though. Could not have done it without the videos. It works great!!

I had the common QUE issue where the touch screen was non responsive and this repair kit did the trick. Seems to be of good quality and their videos were pretty thorough. A bit time consuming so prepare to spend a good couple hours